Ojiambo Javan Jasebe
Summary
I am an optimistic, dedicated and a self-motivated person who finds great interest in Working and relating with people from various parts of the world hence my approach is situation analysis and problem solving. My unwavering dedication to team work, creativity and results is evident in my strong work ethics, dependability, leadership ability and integrity. I have vast experience in working with both private and government organizations, that I believe best suites me to adopt and work in multiple organizations.
Overview
4
4
years of professional experience
Work History
Operations officer
VFS Global
04.2025 - Current
- To facilitate the VISA application process & handle front office & back office operations conducted at the respective Visa Application Centers (VACS)
- Document scrutiny and collection of applications for visa processing
- Handle customer/applicant queries personally or via email, telephone.
- Handle cash and bank related transactions if assigned and ensure 100% accuracy
- Record & maintain all application data. Ensure accurate & timely data entry into the system with zero errors and biometric enrollments
- Ensure all administration and logistics of passport delivery to consulate/applicant/logistic company, documents scanning and upload.
- Maintain compliance to the standard operating procedures, manuals etc. without deviation in process
- Inform the applicants about the available Value Added Services and ensure delivery of Value Added services
Collection And Recoveries officer (team leader)
Webank microfinance
01.2023 - 03.2025
- I am Skilled Call Centre Collection and recovery Officer with 2 years of experience in managing delinquent accounts, customers portfolios negotiating payment plans and achieving high recovery rates for the phones taken on credit by the customers.
- Proficient in maintaining detailed records, resolving disputes professionally, and ensuring compliance with debt collection laws and company policies.
- Strong interpersonal and problem-solving skills, with a proven track record of exceeding collection targets and maintaining positive customer relationships through paying attention to details.
- I also lead the team in my collection and recovery bucket mostly the long overdue.
Revenue collection graduate internee
Kampala Capital City Authority
06.2022 - 12.2022
- I was assigned to the revenue collection department that deals with trading license, property tax, local hotel tax, and local service tax.
- I was able to achieve revenue collection skills by visiting the field to collect taxes, getting assessments for the clients that they use for payment, helping the clients on how to pay in installments the amount they are being demanded, making demand notices for the clients and calling clients directly to inform them about their tax arrears before enforcement
Accounting assistant internee
Fields of life
01.2022 - 05.2022
- I was assigned to deal with petty cash, issuing out payment disbursement forms, reconciliation and filing return.
- I achieved more computer skills and knowledge of using accounting softwares like quick books and EfRis
Education
Bachelor of Business Administration - undefined
Kyambogo University
06.2022
Uganda Advanced Certificate of Education - undefined
Jinja College
06.2017
Uganda Certificate of education - undefined
Busia Trust Secondary School
06.2015
Skills
- Mobile payments
- Mobile money
- Interpersonal communication
- E-mail and internet
- Due diligence
- Customer service
- Customer relations
- Conflict and complaint resolution
- Call center operation
- Ability to coordinate
- Office tools: Word
- Office tools: Excel
- Office tools: Outlook
- Teamwork
- Reporting
- Payment collection
- Accounting
- IT-systems (use of)
- Financial analysis
- Payroll
- Invoicing
- General ledger
- Cash management (company)
- Bookkeeping
- Office administration
- Management
- Budgeting
- Financial planning
Affiliations
- Young Christian Society, Head of Discipline
- Accounting Society of Kyambogo, Member
- Kyambogo University Basamia Bagwe Students Association, Finance Minister
Languages
Swahili
Intermediate (B1)
Luganda
Advanced (C1)
English
Advanced (C1)
Personal Information
- Date of Birth: 23rd of November 1997
- Gender: Male
- Nationality: UGA
- ID Type: National ID
- ID Number: CM970421035VCA
Hobbies and Interests
- Fitness
- Hiking
- Volunteering
- Photography
- Gardening
- Playing soccer
- Reading
Timeline
Operations officer
VFS Global
04.2025 - Current
Collection And Recoveries officer (team leader)
Webank microfinance
01.2023 - 03.2025
Revenue collection graduate internee
Kampala Capital City Authority
06.2022 - 12.2022
Accounting assistant internee
Fields of life
01.2022 - 05.2022
Bachelor of Business Administration - undefined
Kyambogo University
Uganda Advanced Certificate of Education - undefined
Jinja College
Uganda Certificate of education - undefined
Busia Trust Secondary School
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