OKONKWA ZIGABE ALFRED

• Ensured system availability by managing IT infrastructure for all employees.
• Implemented security protocols to safeguard sensitive company data.
• Coordinated with vendors for procurement of necessary technology and tools.
• Coordinated with vendors to procure necessary technology and tools.
• Trained staff on new software applications, enhancing overall proficiency.
• Monitored system performance, identifying areas for improvement.
• Assisted end-users in troubleshooting hardware and software issues.
• Managed installation, configuration, and maintenance of network systems.

Oversaw daily operations while providing customer support for printing and digital tasks.
Managed payment transactions and upheld meticulous billing records.
Operated printing equipment for high-quality production of business cards and logo designs.
Executed scanning tasks, downloaded media files, and produced DVDs as requested by clients.
Connected customers to Wi-Fi networks with usage-based payment structures.
Guided clients in composing final year projects and diverse documentation.
Crafted visual assets such as logos and posters using primarily Photoshop and Illustrator.

• Operated machinery to ensure efficient production processes.
• Managed inventory levels to maintain stock availability.
• Conducted quality checks on products for compliance with standards.