patricia nabbimba
Kampala,Kampala District
Summary
Multi-talented Waitress knowledgeable about food safety operations, best practices and compliance requirements. Able to easily work with small groups and large parties alike. Looking to take on demanding role with room for advancement. Customer-focused professional experienced in order taking and food delivery. Offers fast, quality service with expert knowledge of menu and service practices. History building customer loyalty and earning repeat business.
Overview
1
1
year of professional experience
1
1
year of post-secondary education
Work history
Waitress
chicken fried
Kampala, Kampala District
2022.02 - Current
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Checked in with customers during meals to check orders were received correctly and met guests' expectations.
- Provided efficient food and drinks service for high levels of customer satisfaction.
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests.
- Provided menu and offered recommendations to complement dining experience.
Education
Diploma of Higher Education - hotel
ymca uganda
Kampala, Kampala District 2020.01 - 2021.01
Skills
- Reservations management
- Outstanding customer service
- Organised and reliable
- Food and beverage service
- Food hygiene regulations
- Food hygiene
Languages
English
Fluent
Timeline
Waitress
chicken fried
2022.02 - Current
Diploma of Higher Education - hotel
ymca uganda
2020.01 - 2021.01