PATRICK OLEE
Kampala
Summary
Specialty coffee expert with extensive experience in espresso preparation, cupping, and tea brewing. Proven ability to enhance customer satisfaction through comprehensive knowledge of dietary restrictions and customer service. Strong foundation in brewing techniques and customer relationship
Overview
6
6
years of professional experience
Work History
Senior Barista
Leto Cafe
10.2024 - 03.2026
- Supervised daily operations and workflows to ensure high-quality coffee preparation and customer service.
- Developed and implemented efficient inventory management processes to optimize stock levels.
- Trained new baristas on coffee brewing techniques, equipment use, and customer service skills.
- Assisted with inventory management to ensure adequate stock levels and minimize waste.
SENIOR BARISTAR
KHANSAHEB LIFE STLY
11.2023 - 08.2024
- Demonstrated advanced latte art skills, enhancing visual appeal of beverages served.
- Delivered exceptional service, significantly boosting customer satisfaction.
- Established robust supplier relationships to guarantee high-quality coffee beans.
- Maintained clean work area to ensure optimal safety standards.
- Supported serving staff through rapid and accurate beverage preparation.
- Kept bar service areas fully stocked with tea, coffee, and espresso.
- Implemented workplace hygiene standards, maintaining health and safety regulations compliance.
- Prepared and served hot and cold beverages promptly, maintaining temperature, quality and presentation.
- Maintained cleanliness of work area for improved safety.
Senior barista
Avani Hotels and Resorts
02.2020 - 09.2023
- Tailored beverage preparation according to individual customer preferences, catering to diverse tastes.
- Built strong supplier relationships to ensure quality of coffee beans used.
- Demonstrated advanced latte art skills, increasing visual appeal of drinks served.
- Implemented workplace hygiene standards, maintaining health and safety regulations compliance.
- Managed inventory to reduce waste.
- Developed seasonal drink menus to boost sales.
- Created unique coffee blends, resulting in repeat customers.
- Improved customer satisfaction by delivering top-notch service.
- Initiated regular maintenance checks on all equipment for uninterrupted operations.
- Increased efficiency with prompt and accurate order processing.
Education
Certificate
Bonny Barista School of Institution
UGANDA08.2017
Skills
- Knowledge of dietary restrictions
- Brewing techniques mastery
- Customer orientation
- Cupping and tasting expertise
- Tea brewing proficiency
- Specialty coffee knowledge
- Espresso preparation skills
- Customer relationship management
Languages
English
References
References available upon request.
Timeline
Senior Barista
Leto Cafe
10.2024 - 03.2026
SENIOR BARISTAR
KHANSAHEB LIFE STLY
11.2023 - 08.2024
Senior barista
Avani Hotels and Resorts
02.2020 - 09.2023
Certificate
Bonny Barista School of Institution