PAULINE NASSOZI
Kampala
Summary
Seasoned operations and talented leader with 2 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results driven and resilient to n developing teams while improving processes and increasing productivity. Bringing excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
10
10
years of professional experience
Work History
Operations Specialist
JUMIAPAY UGANDA
06.2021 - 01.2024
- Drove usage of JumiaPay within Jumia Ecosystem & acquired new customers for the group (giving visibility to the solution, focus groups to better understand needs, promotional campaigns with incentives, etc.)
- Investigated and cleared queries in timely manner, provided updates and escalated questions internally and externally, keeping stakeholders informed of any issues or difficulties proactively.
- Developed and managed project schedules that helped in execution of Jumia group strategies.
- Drove operational excellence while monitoring, assessing and mitigating operational risks.
- Managed relationships with local payments partners and supported local payment integration roadmap ( e.g. banks (worked with approximately 15 banks), PSP, fintech)
- Ensured invoices are processed timely and accurately within daily cut off times and deadlines.
- Negotiated best commercial with partners for local payment & digital services to improve P&L.
- Onboarded new & managed existing relationships with local digital service providers willing to distribute their services on JumiaPay app (e.g. insurance, BNPL, airtime, bills payment etc.)
- Monitored and tracked project performance that in turn helped with identifying areas that needed improvements.
- Built strong expertise in regulatory environment related to financial services. ie FITSPA
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Payables Accountant
JUMIA GROUP UGANDA
03.2020 - 05.2021
- Processed, controlled and prepared reports on all non-trade expenses with accuracy and all supporting documentation.
- Managed prepayments and deposits in line with Trial Balance
- Processed, filed and captured all duly authorized cash transactions and equivalents, with corresponding bank confirmation.
- Verified all supplier payment documentation in line with tax laws, managed supplier registers and made timely payments.
- Managed company procurement processes within given policies.
- Acquired and managed company fixed asset register and reviewed assets for major changes such as disposal, impairment.
- Prepared timely budget vs expenditure reports.
- Managed operating cashflow in accordance to GAAP, monthly extraction and reconciliation of aged payables.
- Verified completeness of accruals and provisions.
- Accurately posted invoices in respective period and analyzed cost of sales monthly.
- Prepared working papers, reports and supporting documentation for audit findings.
Treasury Accountant
JUMIA GROUP UGANDA
10.2019 - 03.2020
- Managed bank accounts and large volumes of transactions.
- Handled FX transactions for funding received and disbursement to Accounts Payable.
- Monitored cash flows and cash equivalents.
- Prepared weekly bank and cash status reports.
- Prepared weekly cash and bank reconciliations.
- Checked and verified petty cash transactions.
- Posting transactions to accounting system ( Navision).
- Facilitated financial and operational audits, working with internal and external managers to communicate recommendations or issues surrounding audits.
- Prepared working papers, reports and supporting documentation for audit findings.
Financial Operations Associate
JUMIA UGANDA
12.2016 - 10.2019
- Administrative duties, report writing and financial analysis.
- Processed accounts and incoming payments in compliance with financial policies and procedures.
- Performed day to day office management, financial transactions, including verifying, classifying, computing, posting and recording accounts data.
- Prepared bills, invoices,bank deposits and bank reconciliations.
- Verified discrepancies by resolving clients' billing issues.
- Facilitated payment of invoices due by sending bill reminders and contacting clients.
- Generated financial statements and reports detailing accounts receivable status.
- Prepared and processed electronic transfers and payments.
- Reconciled accounts payable transactions and ensured suppliers are paid.
- Monitored accounts to ensure payments are up to date.
- Researched and resolved invoice discrepancies and issues.
- Maintained customer files and managed business relationships across Jumia.
- Corresponded with vendors and responded to inquiries, trainings.
Administrative Assistant
MTN UGANDA - DATA CENTER
01.2014 - 11.2016
- Data Entry and analysis of customer database
- Received and distributed subscriber forms from agents to team (Data Migration).
- Physically indexed subscriber forms.
- Verified subscriber forms (Online Indexing).
- Archival, ensured that subscriber forms are stored in order.
- Entered subscriber numbers into MS Excel.
Education
BACHELOR OF BUSINESS COMPUTING -
Makerere University Business School
Makerere Hill, Uganda2014
Skills
- Computer Proficiency- Word, Excel and accounting systems-Navision
- Communication Skills and Team Player
- High level of integrity
- Analytical Skills and Quick Decision Making
Languages
English
Proficient
C2
Additional Information
REFEREES
Name : M/s Nelly Movine
Institution : Numida
Position: CFO
Contact: Tel: +254727322894
Name : Mr. Mori Sylla
Institution : Jumia Ivory Coast
Position : Head of Jumia Services
Email: Mori.sylla@jumia.com
Name : Mr. Hilary Natweeta Migayo
Institution : Uganda Revenue Authority.
Position: Compliance officer
Contact: Tel: +256779882883
email: natweeta@gmail.com
Timeline
Operations Specialist
JUMIAPAY UGANDA
06.2021 - 01.2024
Payables Accountant
JUMIA GROUP UGANDA
03.2020 - 05.2021
Treasury Accountant
JUMIA GROUP UGANDA
10.2019 - 03.2020
Financial Operations Associate
JUMIA UGANDA
12.2016 - 10.2019
Administrative Assistant
MTN UGANDA - DATA CENTER
01.2014 - 11.2016
BACHELOR OF BUSINESS COMPUTING -
Makerere University Business School
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