Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
References
Disclaimer
Generic

Paul Oken Okiria

Kampala

Summary

Versatile Managing Director at Othware Uganda, recognized for driving strategic leadership and fostering technical innovation to accelerate company growth through transformative digital solutions. Expertise includes architecting secure, scalable technology ecosystems utilizing advanced cloud infrastructure (Microsoft Azure), robust cybersecurity frameworks, and enterprise-grade platforms such as Microsoft Dynamics 365 ERP and HubSpot, enabling comprehensive digital transformation. Proven track record in cultivating C-level partnerships, streamlining operational workflows for automation and integration, and leading cross-functional teams throughout the project lifecycle—from concept development to seamless deployment and ongoing optimization. A unique blend of executive oversight and technical proficiency in AI, robotic process automation (RPA), server administration, full-stack development, and quantitative data analysis ensures alignment with core business objectives and sustainable growth for Othware Uganda and its diverse clientele.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Managing Director

Othware Uganda
04.2019 - Current
  • Spearheading the company’s vision, growth strategy, and operational excellence to solidify Othware’s position as Uganda’s leading IT solutions provider.
  • Driving revenue growth by forging high-value partnerships, securing enterprise clients, and expanding service offerings across software development, cloud solutions, cybersecurity, and IT consulting.
  • Established performance metrics to evaluate team productivity and improve decision-making processes.
  • Revitalized company's online presence, launching user-friendly website and engaging social media platforms.
  • Managing budgets, financial planning, and profitability to ensure sustainable business growth and investor confidence.
  • Championing cutting-edge technology adoption in the company product catalog, including Cloud, AI, Automation, Cyber security and Robotics, to deliver innovative solutions for clients in manufacturing, government, and SMEs.
  • Building and mentoring a high-performing team of IT professionals, fostering a culture of innovation, accountability, and customer-centric service.
  • Representing Othware at industry forums, tech conferences, and media engagements to enhance brand authority and market presence.
  • Analyzed market trends to identify opportunities for expansion and innovation within the industry.
  • Mentored senior management in leadership development and succession planning strategies.
  • Oversaw complex negotiations with suppliers/vendors for favorable contract terms that led to cost savings.
  • Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
  • Directed large-scale projects from inception to completion on time/budget with strict adherence to quality standards.
  • Enhanced customer satisfaction and loyalty by developing and implementing comprehensive customer service excellence program.
  • Negotiated high-value contracts with key clients, securing long-term revenue streams.
  • Increased employee retention rates by creating positive work environment and offering competitive benefits and career advancement opportunities.

Web Developer

Both Of Us Sweden
09.2018 - 03.2019
  • Championed front end web development for the Raise Green project in React.
  • Integrated third-party APIs to enhance website functionality and provide additional services to users.
  • Led team in agile development of multi-tier web application, improving collaboration and project delivery speed.
  • Implemented version control systems using Git for improved collaboration among developers.
  • Conducted regular code reviews to ensure quality standards and adherence to project specifications.
  • Designed user interfaces focusing on accessibility and usability, enhancing overall site satisfaction.
  • Collaborated with cross-functional teams to define project requirements and deliver on time.
  • Optimized website performance through code refactoring and implementation of best practices.
  • Mentored junior developers in coding standards and effective debugging techniques.
  • Planned website development, converting mockups into usable web presence with HTML, CSS, React, JavaScript, AJAX, and JSON coding.
  • Resolved technical issues promptly, ensuring minimal disruption to website performance and user satisfaction.

IT Officer

Global Peace Foundation Uganda
02.2018 - 08.2018
  • Managed system upgrades and maintenance, ensuring minimal downtime for users.
  • Implemented IT solutions to enhance operational efficiency across various departments.
  • Conducted regular audits of IT systems to identify vulnerabilities and recommend improvements.
  • Provided exceptional IT support for staff members, resulting in increased productivity.
  • Maintained 24/7 availability for critical system support issues ensuring minimal disruption to day-to-day operations.
  • Streamlined helpdesk operations through the development of efficient ticketing systems and workflows.
  • Developed custom applications to automate routine tasks, saving time and increasing productivity levels within the organization.
  • Implemented robust data backup strategies, safeguarding crucial information from loss or corruption.
  • Led successful migration of company data to cloud-based storage systems for increased accessibility and security.
  • Supported the technology requirements of the National Organizing Committee during the organization of the Global Peace Leadership Conference 2018 in Kampala, co-convened by the Government of Uganda.
  • Implemented and maintained technology and software budget.

IT Consultant

Freelance IT Consultant
10.2016 - 01.2018
  • Analyzed client requirements, delivering tailored technology solutions to improve productivity.
  • Facilitated training sessions for clients on new technologies to promote user adoption and proficiency.
  • Conducted in-depth analysis of client business processes, workflows, and pain points to identify technological gaps and opportunities for improvement.
  • Designed and architected scalable, secure, and cost-effective technology solutions (e.g., mainly software applications and database systems).
  • Evaluated and recommended specific hardware, software, and SaaS products to clients based on technical requirements, budget constraints, and future scalability.
  • Performed vulnerability assessments and security audits to identify and mitigate risks to IT infrastructure and sensitive data.
  • Developed and delivered training programs and workshops for end-users and IT staff on new systems and software.
  • Provided high-level technical support and resolved complex, escalated IT issues that internal teams could not address.
  • Developed and enforced IT security policies, disaster recovery plans, and business continuity strategies.
  • Developed comprehensive disaster recovery plans, ensuring business continuity in event of unexpected system failures for my clients.

Education

Bachelor of Science - Computer Engineering

Busitema University
Busitema, Busia Uganda
10-2016

Uganda Advanced Certificate of Education -

Naalya S.S. Namugongo
Naalya, Kampala Uganda
12-2011

Uganda Certificate of Education -

M.M. College Wairaka
Wairaka, Jinja Uganda
01.2009

Skills

Leadership & Strategic Management

  • Strategic IT Operations & Management
  • Cross-Functional Team Leadership & Development
  • Client Relationship & Partnership Development
  • Full-Cycle Project Management (from conception to delivery)
  • Business Development & Growth Strategy
  • Staff Mentoring, Training, and Performance Optimization
  • Corporate Governance & IT Policy Implementation

Technical Architecture & Innovation

  • Expertise in designing and managing secure, scalable solutions on Microsoft Azure and GCP (IaaS, PaaS, SaaS)
  • Intelligent Automation: Process Analysis, RPA Design, and Workflow Orchestration
  • Artificial Intelligence (AI): Practical Integration of AI/ML APIs, Prompt Engineering, and Data Pipelines for Predictive Insights
  • Cybersecurity & Risk Management: Vulnerability Assessment, Penetration Testing, Security Hardening, SIEM, SOC systems, Endpoint security and Compliance
  • Full-Stack Web Development (HTML, CSS, JavaScript, PHP, Python)
  • Database Systems: Development, Administration, and Oversight
  • Microsoft Dynamics 365: Implementation, Customization, and System Integration
  • Enterprise Software Platform Administration (Microsoft 365, Google Workspace)

Solutions & Client Delivery

  • Professional Services Delivery
  • Technical Consulting & Strategic IT Advisory (Specializing in Cloud Migration, Cybersecurity, ERP & Automation Roadmaps)
  • Business Process Optimization through ERP (Dynamics 365) and CRM systems
  • Website Design & WordPress / Drupal CMS development
  • Proactive Technical Support & System Optimization
  • Contract Negotiation & Vendor Management

Accomplishments

Project Leadership & Digital Transformation

  • Orchestrated the end-to-end implementation of a secure Digital Workspace Solution for the Parliamentary Pension Scheme, enhancing operational efficiency and data accessibility for a critical government institution.
  • Pioneered the full-scale deployment of Microsoft Dynamics 365 at Soroti Fruits Limited, streamlining enterprise resource planning (ERP) and integrating finance, supply chain, and inventory workflows, resulting in a 30% improvement in operational visibility.
  • Led the integration of Power BI analytics for China Petrochemical Corporation (Sinopec Uganda), transforming raw data into actionable business intelligence to drive strategic decision-making.


Strategic Advisory & High-Profile Consulting

  • Served as Lead IT Consultant for the Global Peace Leadership Conference 2018, designing and managing the entire network infrastructure and technical delivery for an event hosting multiple heads of state and over 1,000 international delegates.


Talent Development & Corporate Social Responsibility

  • Led a mentorship program in partnership with the Private Sector Foundation WRP Project team, successfully training and transitioning 5 high-potential graduates into full-time IT professionals at Othware, building a pipeline for future talent.
  • Championed a 2024 Othware corporate social responsibility initiative, securing and deploying over $65,000 in pro-bono services (Microsoft 365, Google Workspace) for 6 non-profits through our strategic vendor partnerships.


Business Growth & Operational Excellence

  • Spearheaded the successful market expansion of Othware, establishing operational subsidiaries in Kenya and South Sudan to drive regional growth and market penetration.
  • Directed the concurrent achievement of three ISO certifications (9001:2015, 14001:2015, 45001:2018), funded by a strategic sponsorship from TotalEnergies EP Uganda, elevating the company's international standards for quality, environmental management, and occupational health & safety.

Certification

  • Cloud Tech Fundamentals - Certified by Acronis #CyberFit Academy
  • Cloud Tech Associate - Advanced Security - Certified by Acronis #CyberFit Academy
  • Cloud Tech Associate - Advanced Backup - Certified by Acronis #CyberFit Academy
  • Google Workspace Deployment Services Credential
  • Coaching and Mentorship course sponsored by PSFU, Enabel and EU

Languages

English
Swahili

Timeline

Managing Director

Othware Uganda
04.2019 - Current

Web Developer

Both Of Us Sweden
09.2018 - 03.2019

IT Officer

Global Peace Foundation Uganda
02.2018 - 08.2018

IT Consultant

Freelance IT Consultant
10.2016 - 01.2018

Bachelor of Science - Computer Engineering

Busitema University

Uganda Advanced Certificate of Education -

Naalya S.S. Namugongo

Uganda Certificate of Education -

M.M. College Wairaka

References

Nokrach, Herbert Ochan, 

Project Manager,  Othware Uganda, 

Email: ochan@othware.co.ug, 

Phone: +256785464506,

Web: www.othware.co.ug 

Plot 29 Hancook Road, Ntinda Kampala Uganda


Ingabire Bridget

Executive Director, Afroteller Microfinance

Email: ingabire.bridget@afroteller.com

Phone: +256775211892

Web: www.afroteller.com

Plot 52 – 61 Namuswa Plaza, Suite 211, Kampala Uganda

Disclaimer

This curriculum vitae and the information contained within are strictly confidential and intended solely for the use of the individual or entity to whom it is addressed for the purpose of evaluating my candidacy for a specific opportunity. It may contain privileged and confidential information protected by law. If you are not the intended recipient, you are hereby notified that any review, dissemination, distribution, duplication, or copying of this communication is strictly prohibited. The details provided herein are accurate to the best of my knowledge at the time of submission; however, I assume no liability for any errors, omissions, or misinterpretations.

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