Microsoft: word, excel and power point
Peace Namuli
JUNIOR ACCOUNTANT
Kampala
Summary
Dynamic professional with a proven track record at Crown Polymers U Ltd, excelling in office administration and customer service. Skilled in invoice processing and relationship building, I enhanced client satisfaction and streamlined operations, contributing to increased sales revenue and efficient financial reporting. A strong problem solver dedicated to achieving results.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Office Assistant
Crown Polymers U Ltd
09.2022 - 08.2023
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Supported financial operations, processing invoices and payments, contributing to timely and accurate financial reporting.
Sales Representative
Crown Polymers Uganda
02.2020 - 08.2023
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Streamlined sales process, reducing time from lead to close.
- Identified and tapped into new markets, significantly expanding customer base.
- Negotiated favorable terms in contracts, ensuring both customer satisfaction and profitability.
- Provided feedback from customers to product development team, influencing future product enhancements.
- Set and achieved company defined sales goals.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Education
BBA - Accounting
Makere University Business School
KAMPALA 04.2001 -
Skills
Office administration
Data entry
Customer service
Administrative support
Invoice processing
Time management
Record preparation
Relationship building
Strong problem solver
Software
Timeline
Office Assistant
Crown Polymers U Ltd
09.2022 - 08.2023
Sales Representative
Crown Polymers Uganda
02.2020 - 08.2023
BBA - Accounting
Makere University Business School
04.2001 -