PHILLIPA NAKATO

Responsibilities:

Administrative:

• Daily pick up of mail at the Post Office and distribution of such to appropriate staff.
• Assists with answering of incoming administration and development calls.
• Purchase supplies and equipment as authorized by management and monitor office supply levels and reorder as necessary.
• Assists with Board/Committee meeting preparation.
• Drafts correspondence as requested.
• Participate in events as needed as a member of administrative staff.
• Other duties as required by Accountant, VP of Finance & Administration or Human Resources & Finance Director.

Bookkeeping:

• Conducting data entry and maintaining organized filing systems for financial documents.
• Handles all aspects of accounts payable (A/P): entering approved payables.
• Processing checks and mailing accordingly.
• Handles some aspects of general ledger (G/L).
• Verifies and compiles deposits and enters accordingly after taking deposits to the bank.
• Enters in all daily income reports no less than on a weekly basis.
• Files invoices with processed checks to maintain an orderly accounting filing system.
• Provide financial reports as requested by internal Accountant, VP of Finance & Administration or Human Resources & Finance Director.

• Company Overview: Agape Enterprises is a convenience store that deals in selling consumer goods to individuals and companies as well it supplies goods to various companies and offices on a monthly basis.
• Responsibilities:
• Received and made phone calls from/to clients.
• Received stock deliveries from suppliers.
• Delivered goods to clients.
• Stock taking, balancing and making reports.
• Wrote invoices and received payments/cheques.
• Marketing company services.
• In-charge of customer care services.
• Agape Enterprises is a convenience store that deals in selling consumer goods to individuals and companies as well.
• Inspected returned items for damage before restocking them on shelves.

Company Overview: JB Supermarket is a locally owned retail store in Uganda selling a wide range of products.

Responsibilities:

• Received and made phone calls on behalf of the company.
• Received customer feedback, complaints or concerns and followed them up to ensure customer satisfaction.
• Carried out basic book keeping and facilitating the accountant with whatever accounts information required.
• Secretarial and clerical duties as may be required by the Manager.
• Banked all income received, managed petty cash and ensured proper usage of utilities.
• Preparing and typing any communication such as; introduction letters, write ups reports, memos and any other documents.
• Procurement of all supplies and in charge of controlling incoming and outgoing stock/ materials.

Company Overview: YMCA North Staffordshire is a local independent charity that forms part of the world's largest and oldest youth organization. YMCA North Staffordshire provides supported accommodation to over 100 young people each night and also provides affordable housing to young workers in 20+ community houses that are dotted around the city of Stoke-on-Trent

Responsibilities: morning shift

• Proved successful working within tight deadlines and a fast-paced environment.
• Organized and detail-oriented with a strong work ethic.
• Applied effective time management techniques to meet tight deadlines.
• Gained strong leadership skills by managing projects from start to finish.
• Organized rooms booked for Internal and external meetings and conferences.
• Received clients and responded to complaints and queries by providing required information.
• Promoted exceptional standards of customer services and ensured that all services were operated in a friendly, smooth and efficient manner.
• Ensured that the pre-service checklist was accurately maintained ready for service.
• Responded promptly to customer inquiries or complaints in a polite manner.

Company Overview: SPAR operates a multi-format retail strategy with diverse solutions ranging from convenience stores to large hypermarkets. This specific store is a non-profit store in partnership with YMCA where all profits made in-store are reinvested into YMCA North Staffordshire to provide opportunities and support to disadvantaged young people

Responsibilities: evening shift

• Responsible for the general cleaning duties of the check-out area.
• Removed trash.
• Swept, and mopped floors for professional appearance.
• Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
• Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
• Operated cash register to record transactions accurately and efficiently worked with other associates to support cashiers and management needs.
• Responsible for the checkout procedures at the convenience store by helping customers complete purchases, locate items, and join reward programs.
• Provided customers with information on company's product or service and attended to their complaints or questions.

Company Overview: Santander UK is a large retail and commercial bank based in the UK and a wholly-owned subsidiary of the major global bank Banco Santander

Responsibilities:

• Marketing products and services of Santander Bank through issuing of leaflets to students.
• Supported in enrolment events during the fresher's week.
• Shadowing counter transactions in relation to handling cash.
• Shadowing in bank reconciliation process and customer interviews.
• Assisted with event planning, support and execution of virtual and in-person engagements.

Company Overview: UVRI is a medical research institute owned by the Uganda government that carries out research on communicable diseases in man and animals, with emphasis on viral transmitted infections.

UVRI is a component of Uganda National Health Research Organization (UNHRO), an umbrella organization for health research within Uganda.

Responsibilities:

• Moved goods within the UVRI stores.
• Kept an up to date record bank of day to day receipts and issues.
• Carried out periodic stock take to maintain an accurate balance of stock in the stores.
• Identification and codification of stock items in the stores where every item was identified by a code.
• Inventory control by setting a minimum and maximum level of stock of every item in the stores.
• Housekeeping of the stores to avoid contamination and damaging of the stock items.
• Received, dispatched and verified stock items from suppliers and user departments respectively in line with the operations manual.
• Monitored and maintained the stock level within the locations in the store.
• Warehousing and preservation of stock and inventory in the store to adequately secure them from damage and theft.
• Entered appropriate records of stock receipts, movements and issues affected into bin cards and the management system in line with the operations manual.