Pragnya Balasubramanian

· Delivered exceptional customer service by warmly greeting patrons, addressing inquiries, and offering personalized assistance to enhance their shopping experience.

· Processed sales transactions with precision, ensuring accurate item scanning, billing, and handling of cash, electronic payments, and change disbursement.

· Maintained meticulous cash management practices, including reconciling registers at shift start/end, balancing cash drawers, and adhering to financial accountability standards.

· Organized merchandise by labelling and tagging products with pricing and promotional details to optimize shelf presentation and customer clarity.

· Upheld a clean and orderly workspace by sanitizing counters, equipment (e.g., barcode scanners, POS systems), and high-traffic areas daily.

· Promoted customer loyalty by advocating for company-sponsored programs, such as credit card services, product protection plans, and charity campaigns.

· Supported inventory management by restocking shelves, monitoring stock levels, rotating products to minimize expiration waste, and assisting with pricing/clearance procedures.

· Assisted customers in navigating orders, resolving payment inquiries, and addressing basic product-related questions to ensure satisfaction.

· Verified transaction accuracy in POS systems, including correct pricing, discounts, and promotional offers, to uphold billing integrity.

· Collaborated with team members to maintain fully stocked departments, execute merchandise orders, and align floor displays with company standards.