Prosper Tumwine
Property Manager
Kampala,102
Summary
Seasoned Property Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
16
16
years of professional experience
10
10
years of post-secondary education
6
6
Languages
Work History
FIELD SUPERVISOR
BUSINESS INITIATIVES INTERNATIONAL LTD
10.2012 - Current
- Implement and enforce policies and procedures to maintain properties to their highest standards.
- Maintain positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Follow up on delinquent tenants and coordinated collection procedures.
- Collect and maintain careful records of rental payments and payment dates.
- Coordinate with janitorial and engineering staff on maintenance and upkeep.
- Oversee lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Maintain original leases and renewal documents in digital and hardcopy format for property management office.
- Investigate and evaluate customers for creditworthiness and potential risk factors.
- Work cross-functionally with other departments to maintain effective operations.
- Devise collection recovery strategies to resolve customer issues and delinquent cases.
- Refer delinquent accounts to collections to outside resources.
- Obtain and interprete financial statements to assist in credit limit reviews.
Chief Property Manager
Astute Property Managers -SMC LIMITED
1 2024 - Current
- As the head of property management, my role encompasses overseeing all aspects of property operations, including leasing, maintenance, tenant relations, and financial performance
- Am responsible for developing and implementing strategies to maximize property value, ensuring that properties are well-maintained and compliant with regulations, negotiating leases and contracts, managing budgets and financial reporting, and leading a team of property managers and staff to achieve organizational objectives
- Additionally, I need to stay updated on market trends, legal requirements, and industry best practices to make informed decisions and drive success in the property management portfolio.
- Generate professional networks by engaging in professional, industry and government organizations.
Lead Consultant
HOUSE OF SUCCESS
07.2008 - Current
- Business and Information Technology Advisory and coaching
- Skilled at working independently and collaboratively in a team environment.
- Educate staff on organizational mission and goals to help employees achieve success via training programs.
PROPERTY MANAGER
PROPERZILLA MANAGEMENT
01.2017 - 12.2023
- Collecting Rent and other Fees
- Financial Reporting
- Tenant Relations Management
- Maintenance Oversight
CHIEF LOANS OFFICER
FINANCIAL RESCUE SERVICES
04.2014 - 12.2019
- Client Consultation and Assessment: - Meet with clients to understand their financial needs and goals, and assess their eligibility for loans
- Analyze financial documents, credit histories, and collateral to evaluate loan applications and determine risk levels
- Provide personalized guidance and recommendations to clients regarding the loans and repayment terms
- Loan Origination and Processing: - Assist clients in completing loan applications and gathering necessary documentation
- Disburse the loan upon successful vetting of applicants
- Compliance and Documentation: - Ensure compliance with regulatory requirements, internal policies, and industry best practices in all aspects of loan origination and documentation
- Review loan agreements, disclosures, and closing documents with clients to ensure understanding and adherence to terms and conditions
- Relationship Building and Sales: - Build and maintain strong relationships with clients, referral partners, and industry contacts to generate leads and drive business growth
- Actively prospect for new clients through networking, referrals, and outreach efforts to expand the loan portfolio
- Educate clients on the loan product, interest rates, and financing options to facilitate informed decision-making
- Customer Service and Follow up: - Provide exceptional customer service by addressing client inquiries, resolving issues, and maintaining ongoing communication throughout the loan relationship
- Follow up with clients after loan closing to ensure satisfaction, promote customer retention, and identify opportunities for additional financial services.
IT HELP DESK SUPPORT
DATANET.COM LLC
08.2012 - 10.2012
- LEVEL 1 SUPPORT TO INTERNET/EMAIL CLIENTS
- Monitored network capacity and performance to diagnose and resolve complex network problems.
- Followed standards and procedures to maintain safe work environment.
- Assisted with implementation and support of network monitoring tools.
IT Intern
UGANDA REVENUE AUTHORITY
12.2011 - 08.2012
- Technical Support: - Assisted in providing technical support to end-users, troubleshooting hardware and software issues, and resolving IT-related problems
- Responded to help desk tickets and service requests, escalating issues as necessary and ensuring timely resolution
- Installed, configured, and maintained computer systems, peripherals, and network devices as directed
- System Administration: - Supported system administrators in performing routine maintenance tasks, such as software updates, patches, and backups
- Participated in user account management activities, including account creation, modification, and termination, adhering to security protocols
- Software Library Setup and Maintenance.
- Patched software and installed new versions to eliminate security problems and protect data.
- Installed and configured operating systems and applications.
- Diagnosed and troubleshot hardware, software and network issues.
- Created user accounts and assigned permissions.
- Installed, configured and maintained computer systems and network connections.
DESK SUPPORT AND FIELD RF ENGINEER
DATANET.COM LLC
03.2012 - 07.2012
- Participated in site surveys and installation of Radios that beamed internet services to clients.
- Enhanced network coverage by conducting RF field tests and optimizing antenna configurations.
- Routinely inspected Company Points of Presence (PoPs)
IT Intern
The Electoral Commission of Uganda
05.2009 - 08.2009
- Installed and configured operating systems and applications.
- Assisted users in navigating complex technical issues, fostering a positive experience with company technology resources.
- Diagnosed and troubleshot hardware, software and network issues.
- Installed, configured and maintained computer systems and network connections.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
Education
MBA - Entrepreneurship And Leadership
Amity University
Uttar Pradesh, India 05.2018 - 05.2023
Bachelors of Information Technology and Computing -
KYAMBOGO UNIVERSITY
Kampala, Uganda 01.2008 - 04.2010
Diploma in Computer Science - undefined
KYAMBOGO UNIVERSITY
01.2005 - 04.2007
Skills
Business development
Database administration
IT equipment installation and configuration
Office tools: Word, Excel, Outlook
Business strategy
Management of financial resources
Private credit (individuals)
Financial analysis
Dealing with difficult people
Credit handling
Conflict management and resolution
Cash management (company)
Financial reporting
Payment collection
IT support
Computer, laptop maintenance and repair
Negotiation
Interpersonal relationships building
Project management
User management and administration
System administration
Information security
E-mail and internet
Customer service
Local area networks (LAN)
File management and data back-up
Basic computer maintenance
Network equipment installation
Active directory (AD)
System and network security
Wireless local area networks (WLAN)
Ethernet
Budgeting, financial planning
Property management
Microfinance
IT support
Wireless local area networks (WLAN)
Radio alignment
Network equipment installation
Local area networks (LAN)
Ethernet
Cash management (company)
Credit handling
Dealing with difficult people
Payment collection
Conflict management and resolution
Business strategy
Ability to coordinate
Financial reporting
Cash management (company)
Credit handling
Dealing with difficult people
Negotiation
Interpersonal relationships building
Dealing with difficult people
Conflict management and resolution
Ability to coordinate
Entrepreneurship
Project management
User management and administration
System administration
Information security
Cheque transactions (payment)
Credit handling
E-mail and internet
Customer service
Local area networks (LAN)
IT support
IT equipment installation and configuration
Computer, laptop maintenance and repair
Wireless local area networks (WLAN)
System and network security
Radio alignment
Network equipment installation
Local area networks (LAN)
Ethernet
Affiliations
Association of Real Estate Agents of Uganda, Member
Institute of Certified Public Accountants of Uganda
Intro
I bring over a decade of diverse experience spanning Information Technology, Real Estate, Financial Services, and Entrepreneurship. In IT, I've excelled in Level One service delivery, adeptly managing help desks, providing desktop support, and ensuring the smooth operation of physical layer networking both in corporate and ISP environments. Simultaneously, I've made significant strides in real estate, leveraging my expertise as an agent and property manager to assist landlords in meeting their obligations and providing strategic advice. My extensive tenure in financial services showcases my proficiency in credit due diligence, analysis, disbursement, and collections. Furthermore, my entrepreneurial ventures across various industries have honed my adaptability, resilience, and strategic mindset. Overall, I offer a unique blend of technical prowess, real estate acumen, financial expertise, and entrepreneurial spirit.
Personal Information
Date of Birth: 03/30/84
References
- FRANK KATUSIIME MATAMA, C.E.O, BUSINESS INITIATIVES INTERNATIONAL LTD, +256 772-403916, fkatusiime@yahoo.com
- MOSES MATOVU, LECTURER KYAMBOGO UNIVERSITY, +256 772-961295, mmatovu@parliament.go.ug
Timeline
MBA - Entrepreneurship And Leadership
Amity University
05.2018 - 05.2023
PROPERTY MANAGER
PROPERZILLA MANAGEMENT
01.2017 - 12.2023
CHIEF LOANS OFFICER
FINANCIAL RESCUE SERVICES
04.2014 - 12.2019
FIELD SUPERVISOR
BUSINESS INITIATIVES INTERNATIONAL LTD
10.2012 - Current
IT HELP DESK SUPPORT
DATANET.COM LLC
08.2012 - 10.2012
DESK SUPPORT AND FIELD RF ENGINEER
DATANET.COM LLC
03.2012 - 07.2012
IT Intern
UGANDA REVENUE AUTHORITY
12.2011 - 08.2012
IT Intern
The Electoral Commission of Uganda
05.2009 - 08.2009
Lead Consultant
HOUSE OF SUCCESS
07.2008 - Current
Bachelors of Information Technology and Computing -
KYAMBOGO UNIVERSITY
01.2008 - 04.2010
Diploma in Computer Science - undefined
KYAMBOGO UNIVERSITY
01.2005 - 04.2007
Chief Property Manager
Astute Property Managers -SMC LIMITED
1 2024 - Current