Hi, I’m
PURNENDU MUKHERJEE
Kampala
Summary
Collaborative leader with dedication to partnering with coworkers to promote an engaged, empowering work culture. Documented strengths in building and maintaining relationships with a diverse range of stakeholders in dynamic, fast-paced settings. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
19
years of professional experience
1
Certificate
7
Certificates
Work History
Surgipharm Uganda Limited
General Manager
10.2021 - Current
Job overview
- Responsible for analysis of data and preparing reports to improve operational quality.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Planned and executed ISO 9001 audit with existing auditors.
- Expertise in supply chain and operations.
- Oversee QPPV and regulatory work and keep track of new registrations and variations of products.
- Responsible for taking part in and completing all supplier and customer audits.
- Working closely with tax authorities.
- Motivate team members to meet and exceed objectives by setting goals, tracking performance on daily basis, and implementing improvement strategies.
- Offered expertise in inventory management and stock levels
- Introduced online B2B mobile app to reach remote retailers and distributors.
Lotus Technologies Ltd
Chief Technology Officer
12.2007 - 09.2021
Job overview
- Developed and maintained relationships with customers and suppliers through account development.
- Provided project leadership in a dynamic, technology-driven environment with multiple priorities.
- Maintenance of customer networks, hardware, firewalls, and software.
- Launched a new, robust business management software system (CRM), resulting in improved operational insight and planning.
- Improved POS program delivery performance and reliability.
- Lay out a complete business continuity plan to maintain data protection in the event of a natural disaster or long-term outage.
- Handled client inquiries with exceptional professionalism and enthusiasm.
- Tested security technologies on a regular basis and implemented network penetration assessment tools.
- Created customer IT strategies and set all infrastructure policies.
- Managed network and system performance, conducting troubleshooting, security patching and maintenance.
- Oversee complete operations, software implementation, and new projects.
- Facilitated ongoing team development and growth through training and professional skills enhancement
Bajaj Capital Ltd
System Engineer
09.2005 - 11.2007
Job overview
- Carried out day-day-day duties accurately and efficiently.
- Worked flexible hours; night, weekend, and holiday shifts.
- Responsible for supporting Bajaj Capital’s in-house application and system issues.
- Managed branch support and provided onsite / remote support for IT hardware, software and networks for eastern region adhering to strict deadlines; Supported over 20 branches in Eastern Region (India)
- Handled troubleshooting, administration, and support of Windows and hardware at all levels.
- Planned and developed methods for branch support and managed first, second, and third line support.
- Managed and maintained endpoint protection.
- Managed upgrade of hardware and vendor negotiations for all branches
- Enhanced capabilities in troubleshooting and problem solving
- Worked as a team leader and managed a team of 2 engineers, providing guidance & training.
Education
Universidad Catolica De Murcia, Spain
Doctorate of Business Administration
12.2026
Guglielmo Marconi University, Italy
MBA from General Management
Cambridge International Qualifications, UK
Postgraduate Diploma in Organisational Leadership
Uniathena, Online
Diploma from Diploma in Healthcare Management
Skills
- Business Leadership and Growth Initiatives
- Inventory and operation Audits
- Administrative Management
- Sales Team Development
- Finance and Accounting Oversight
- P&L Administration
- Supply Chain Management
- Network Security, Hardware and Software Maintenance
- Disaster Recovery Operations
Certification
- Certified Manager Programme (Chartered Management Institute, UK)
- Six Sigma Green Belt
- Cisco Certified Network Associate
- Microsoft Certified System Administrator (Messaging)
- Cyberoam Certified Network & Security Professional
- Red Hat Certified Engineer (RHEL 5) (Participation Certificate)
- International English Language Testing System (6.5)
Languages
Bengali
Native language
Hindi
Proficient
C2
English
Upper intermediate
B2
Additional Information
Date Of Birth : 05-02-1981
Citizenship : Indian.
Country of Residence : Uganda.
Residential Status: Certificate of Residence (CR)
Availability
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tuesday
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Timeline
General Manager
Surgipharm Uganda Limited
10.2021 - Current
Chief Technology Officer
Lotus Technologies Ltd
12.2007 - 09.2021
System Engineer
Bajaj Capital Ltd
09.2005 - 11.2007
Universidad Catolica De Murcia
Doctorate of Business Administration
Guglielmo Marconi University
MBA from General Management
Cambridge International Qualifications
Postgraduate Diploma in Organisational Leadership
Uniathena
Diploma from Diploma in Healthcare Management
- Certified Manager Programme (Chartered Management Institute, UK)
- Six Sigma Green Belt
- Cisco Certified Network Associate
- Microsoft Certified System Administrator (Messaging)
- Cyberoam Certified Network & Security Professional
- Red Hat Certified Engineer (RHEL 5) (Participation Certificate)
- International English Language Testing System (6.5)
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