Rania Mahmoud Khalfallah
Kampala
Summary
Dedicated and results-driven professional with 19 years of extensive experience in public relations, administration, business development, and managerial capacities. Proficient in handling diverse responsibilities encompassing protocol management, client services, and team leadership within the United Nations and International Committee of the Red Cross (ICRC). Seeking a rewarding opportunity to contribute expertise and foster growth within a dynamic organizational setting.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Protocol Officer
United Nations Integrated Transition Assistance Mission in Sudan (UNITAMS)
Port Sudan
05.2021 - 08.2024
- Provide expert guidance to UN Staff, UNVs, and International Contractors, ensuring seamless visa processes and extensions.
- Conduct high-level discussions with Ministry of Foreign Affairs (MoFA) and maintain diplomatic community liaison.
- Coordinate logistics for visiting delegations, manage external trips, and assure compliance with international protocol standards.
Head of Protocol Dept (Admin Division)
ICRC
Khartoum
05.2011 - 05.2021
- Directed a team of six, ensuring strict adherence to ICRC policies and procedures.
- Oversaw documentation tasks, including entry visas, residence permits, and embassy requirements for expatriates.
- Accountable for the financial responsibilities of the Welcome Department, reporting to the Khartoum Senior Administrator.
Protocol Assistant
ICRC
Khartoum
01.2004 - 05.2011
- Managed expatriate accommodation, embassy liaison, and document processing, ensuring compliance with visa regulations.
- Supervised guesthouses, streamlined administrative duties, and maintained meticulous records.
Education
Master of Business Administration -
Sudan International University
KhartoumB.A. with Honors - Management and Business Administration
Ahfad University for Women
Skills
- Leadership
- Protocol Management
- Team Supervision
- Client-Centric Approach
- Cultural Understanding
- Office Management
- HR Functions
- Communication Skills
Certification
- Team Leaders Course, ICRC Training Center, Nairobi, Kenya, 03/01/12
- Personal Efficiency Course, ICRC, Nairobi, Kenya, 05/01/11
- Integration Course, ICRC HR Department, 02/01/10
- Community Development Program, Ahfad University for Women, Omdurman, 11/01/01
References
- Maura Lynch, Chief Of Staff, United Nations Integrated Assistance mission in Sudan, mauralynch1234@gmail.com
- Niki Ganz, CHIEF OF SERVICE, POLITICAL AFFAIRS -DPPA -DPO -SS, ganz@un.org
- Senyo Agbohlah, Senior Program Management Officer, UNITAMS, +447738113011, agbohlah@un.org
- Amir Alagab, Amman Delegation, International Committee of the Red Cross, +249912151321, aelagababdelgadirela@icrc.org
Timeline
Protocol Officer
United Nations Integrated Transition Assistance Mission in Sudan (UNITAMS)
05.2021 - 08.2024
Head of Protocol Dept (Admin Division)
ICRC
05.2011 - 05.2021
Protocol Assistant
ICRC
01.2004 - 05.2011
Master of Business Administration -
Sudan International University
B.A. with Honors - Management and Business Administration
Ahfad University for Women