Ratchell SSEBOWA BAGUMA
Procurement & Logistics Management Specialist
Wakiso,113
Summary
Accomplished Purchasing and Inventory Coordinator with a proven track record at Motorcare Uganda Limited, enhancing warehouse efficiency and inventory accuracy through innovative solutions like barcode systems and software implementation. Skilled in Microsoft Office and logistics planning, I excel in fostering vendor relationships and training teams, significantly improving operational workflows and supply chain coordination.
Overview
13
13
years of professional experience
3
3
Certifications
Work History
Purchasing and Inventory Coordinator
Motorcare Uganda Limited
06.2016 - Current
- Performed data entry and completed proper paperwork.
- Optimized warehouse space utilization by regularly assessing layout effectiveness and making necessary adjustments as needed.
- Reduced stock discrepancies by diligently investigating variances and resolving issues promptly.
- Managed all related documentation and records for department.
- Improved inventory accuracy by conducting regular audits and implementing an efficient tracking system.
- Worked closely with purchasing department to monitor supplier performance metrics, ensuring continued alignment with company objectives.
- Developed comprehensive reports for management, highlighting inventory levels, trends, and areas of concern.
- Enhanced warehouse organization by redesigning storage layouts and implementing a barcode system for easy tracking.
- Assisted in the implementation of an inventory management software system for improved record keeping and reporting capabilities.
- Managed vendor relationships to ensure timely deliveries of high-quality products at competitive prices.
- Investigated and resolved variances in inventory counts on monthly basis.
- Created a cycle counting program to maintain accurate inventory records without disrupting daily operations.
- Purchased new supplies in line with projections and current inventory levels.
- Coordinated with suppliers to negotiate better pricing and delivery terms, resulting in cost savings.
- Trained new employees on proper inventory procedures, ensuring consistency in processes across the team.
- Completed physical inventory counts each month.
- Developed and maintained automated tracking systems, hard copy files and records to enhance office workflows.
- Forecasted production schedules and adjusted plans to accommodate changes in demand.
- Collaborated with cross-functional teams to align production plans with customer requirements.
- Created and implemented tracking systems to monitor progress and meet deadlines.
Service Advisor
Motorcare Uganda Limited
10.2011 - 06.2016
- Ensured high-quality service delivery by closely monitoring work progress and promptly addressing any issues or concerns.
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Achieved high customer ratings by consistently exceeding expectations in all aspects of service advising.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Participated in continuous professional development activities to stay current with industry trends and enhance expertise.
- Supported overall team success by assisting coworkers with complex customer inquiries and providing backup during peak periods.
- Collaborated with parts department to expedite necessary repairs, minimizing downtime for customers'' vehicles.
- Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
- Developed customized preventative maintenance plans for clients based on their specific needs, contributing to long-lasting client relationships.
Education
Bachelor of Science - Bachelor in Procurement & Logistics Management
Ndejje University
Luwero Uganda 04.2001 -
Skills
Stock counts
Accomplishments
As a Purchasing and Inventory Coordinator at Motorcare Uganda Limited, I reduced the stock value from US$ 750,000 to US$ 250,000, achieved the zero variance discrepancy, and maintained an annual stock movement for slow movers and six months for fast movers to avoid over stocking. I also ensured that lead-time for imports was reduced from 21 working days to 14 days leading to the improvement of turnaround time for service delivery, while maintaining high quality service and goods delivery by ensuring value for money during sourcing for venders. As a Service advisor with Motorcare Uganda, I improved customer satisfaction from 68% in 2011 to 85% in 2016.Best service adviser in the Nissan Japan competition. I also have 3 years of working experience in fleet management acquired from Crestanks Uganda Limited.
Affiliations
Founder of the Praying Woman Ministry
Certification
Certificate in Customer service skills/Excellence Training, Ashbury & Fletcher.
Timeline
Certificate in Customer service skills/Excellence Training, Ashbury & Fletcher.
07-2023
Certificate in Customer, Remedies Training Consult Ltd.
08-2017
Purchasing and Inventory Coordinator
Motorcare Uganda Limited
06.2016 - Current
Best Service Advisor Uganda by Nissan Japan (NSAP)
03-2013
Service Advisor
Motorcare Uganda Limited
10.2011 - 06.2016
Bachelor of Science - Bachelor in Procurement & Logistics Management
Ndejje University
04.2001 -
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