REZIDA JOSEPH
BARISTA
KAMPALA,UGANDA
Summary
My career goal is to be involved at the forefront of development and service delivery and to achieve every objective I set for myself and the company.
Experienced Barista with wide range of coffee and tea knowledge. Successfully serves customers in high-traffic coffee shops. Superior customer service skills and commitment to product quality and operational efficiency.
Overview
7
7
years of professional experience
Work History
Barista
Speke Resort Munyonyo
Kampala
01.2022 - 09.2025
- Greet customers and take orders
- Prepare and serve hot and cold beverages, including coffee, tea, and specialty drinks
- Operate coffee equipment, such as espresso machines and grinders
- Handle cash and credit card transactions
- Maintain a clean and organized workspace
- Stock and replenish supplies as needed
- Answer customer questions about menu items and ingredients
- Adhere to food safety and sanitation guidelines
Waiter.
Commonwealth resort Munyonyo
Kampala, Uganda
01.2019 - 09.2020
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
- Delivered food and drinks from kitchen to respective tables to meet timely expectations.
- Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
- Ensured cleanliness of restaurant area with regular sweeping and wiping.
- Helped reduce waiting times by swiftly clearing tables after use.
- Enhanced customer satisfaction by promptly attending to queries and requests.
- Practiced healthy and safety measures to comply with regulations.
- Communicated efficiently with fellow team members, fostering a harmonious working environment.
Education
National Diploma in Coffee Barista Course. - Coffee Specialty and Beverages
Marple School of Hospitality.
Kampala02.2021
Certificate of Higher Education - Catering and Hotel management
YMCA institute
Kampala01.2017
Skills
- Decision making
- Interpersonal skills
- Communication
Customer Service
Coffee grinding techniques
Punctuality maintenance
Highly organised
Outstanding communication
Sense of humour
Warm personality
Coffee brewing
Specialty coffee
Grinder calibration
Team player
Speciality coffee brewing
Cash register operation
Speedy and efficient
Heating and frothing milk
Knowledge of coffee beans
Menu creation
Custom Section
- Able to work in outside adverse weather conditions.
- Excellent decision making and interpersonal skills.
- Always communicating in a friendly and positive manner.
- Willing to work scheduled overtime.
- Ability to work on own initiative and as part of a team.
Personal Information
- Height: 5.8 FT
- Weight: 57KGS
- Passport Number: B0093430
- Date of birth: 01/01/00
- Gender: MALE
- Nationality: UGANDAN
Languages
English
Bilingual or Proficient (C2)
A1
Timeline
Barista
Speke Resort Munyonyo
01.2022 - 09.2025
Waiter.
Commonwealth resort Munyonyo
01.2019 - 09.2020
National Diploma in Coffee Barista Course. - Coffee Specialty and Beverages
Marple School of Hospitality.
Certificate of Higher Education - Catering and Hotel management
YMCA institute