REZIDA JOSEPH
BARISTA
KAMPALA,UGANDA
Summary
My career goal is to be involved at the forefront of development and service delivery and to achieve every objective I set for myself and the company.
Experienced Barista with wide range of coffee and tea knowledge. Successfully serves customers in high-traffic coffee shops. Superior customer service skills and commitment to product quality and operational efficiency.
Overview
7
7
years of professional experience
Work History
Barista
Speke Resort Munyonyo
Kampala
01.2022 - 09.2025
- Greet customers and take orders
- Prepare and serve hot and cold beverages, including coffee, tea, and specialty drinks
- Operate coffee equipment, such as espresso machines and grinders
- Handle cash and credit card transactions
- Maintain a clean and organized workspace
- Stock and replenish supplies as needed
- Answer customer questions about menu items and ingredients
- Adhere to food safety and sanitation guidelines
Waiter.
Commonwealth resort Munyonyo
Kampala, Uganda
01.2019 - 09.2020
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
- Delivered food and drinks from kitchen to respective tables to meet timely expectations.
- Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
- Ensured cleanliness of restaurant area with regular sweeping and wiping.
- Helped reduce waiting times by swiftly clearing tables after use.
- Enhanced customer satisfaction by promptly attending to queries and requests.
- Practiced healthy and safety measures to comply with regulations.
- Communicated efficiently with fellow team members, fostering a harmonious working environment.
Education
National Diploma in Coffee Barista Course. - Coffee Specialty and Beverages
Marple School of Hospitality.
Kampala02.2021
Certificate of Higher Education - Catering and Hotel management
YMCA institute
Kampala01.2017
Skills
- Decision making
- Interpersonal skills
- Communication
Custom Section
- Able to work in outside adverse weather conditions.
- Excellent decision making and interpersonal skills.
- Always communicating in a friendly and positive manner.
- Willing to work scheduled overtime.
- Ability to work on own initiative and as part of a team.
Personal Information
- Height: 5.8 FT
- Weight: 57KGS
- Passport Number: B0093430
- Date of birth: 01/01/00
- Gender: MALE
- Nationality: UGANDAN
Languages
English
Bilingual or Proficient (C2)
A1
Timeline
Barista
Speke Resort Munyonyo
01.2022 - 09.2025
Waiter.
Commonwealth resort Munyonyo
01.2019 - 09.2020
National Diploma in Coffee Barista Course. - Coffee Specialty and Beverages
Marple School of Hospitality.
Certificate of Higher Education - Catering and Hotel management
YMCA institute
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