RITAH NANKYA
Kampala,CENTRAL
Overview
10
10
years of professional experience
Work History
Hotel Front Desk Agent
Hotel Front Desk Supervisor
MILIANA HOTEL, GAYAZA
GAYAZA, CENTRAL
01.2017 - 11.2021
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Assisted with dining room set up prior to and after service period.
- Assisted cashiers with processing customer payments and documenting orders.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
- Monitored dining room inventory and replenished as necessary.
Hairdresser
SELF EMPLOYED
KAMPALA, CENTRAL
01.2012 - 12.2016
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Increased customer satisfaction by resolving [Product or Service] issues.
- Handled [Number] calls per day to address customer inquiries and concerns.
- Exceeded goals through effective task prioritization and great work ethic.
Timeline
Hotel Front Desk Supervisor
MILIANA HOTEL, GAYAZA
01.2017 - 11.2021
Hairdresser
SELF EMPLOYED
01.2012 - 12.2016
Hotel Front Desk Agent
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