Experienced professional with expertise in strategic planning, execution, and team leadership, driving alignment with organizational goals. Proven ability to leverage financial acumen and stakeholder relationships to foster business growth. Resilient under pressure, meeting deadlines in dynamic environments. A strong communicator, adaptable team player, and results-oriented individual seeking to contribute meaningfully to a forward-thinking organization while advancing professional growth.
Overview
5
5
years of professional experience
Work History
IT Support and Company Driver
Mylyn Restaurant,Wadi Degla Sports Club
12.2022 - 10.2024
Provided technical support for the restaurant’s IT systems, troubleshooting hardware and software issues
Installed and maintained computer systems, networks, and software for efficient restaurant operations
Assisted in managing digital point-of-sale (POS) systems and resolving related issues
Ensured data backups and maintained security protocols for restaurant information systems
Supported staff with IT-related queries and trained new employees on system usage
Safely drove company staff, executives, and goods to various destinations, ensuring timely arrivals
Maintained the vehicle, performing routine checks and ensuring it was in good working condition
Managed vehicle documentation, including fuel records and maintenance schedules
Assisted with deliveries and pickups of restaurant supplies and equipment as needed
Ensured a high standard of professionalism and customer service while representing the company
Performed daily vehicle inspections before and after trips.
Successfully navigated challenging weather conditions while maintaining strict adherence to safety guidelines.
Sales Promotion Executive and Graphic design
Grid Branding Solutions Limited
02.2020 - 12.2021
Researched client products and market trends to identify opportunities
Developed and executed targeted sales promotion strategies
Liaised with clients and suppliers to ensure smooth project execution
Created detailed reports on campaign performance and sales outcomes
Provided strategic insights and recommendations to clients
Built and maintained strong client relationships, enhancing satisfaction and retention
Assisted in creating promotional materials to boost brand visibility
Assisted in designing creative materials for branding and campaigns
Developed engaging digital and print content aligned with client brand identity
Collaborated with the marketing team to ensure designs supported promotional goals
Enhanced customer satisfaction by streamlining communication channels and improving response times.
Reported issues to higher management with great detail.
Education
Driving Class Category B - Computer Packages
AUTOMOBILE ASSOCIATION OF KENYA (AA)
01.2021
ICTDL CERTIFICATE - Computer
EXCEL GLOBAL COLLEGE,
Nairobi ,kenya
01.2020
Kenya Certificate of Secondary Education (K.C.S.E) -
MBALE HIGH SCHOOL
01.2019
Kenya Certificate of Primary Education (K.C.P.E) -
PENNSTATE ACADEMY
01.2015
Skills
Skills
IT support, troubleshooting, and POS system maintenance,IT support management