Rogers Byamukama

• Maintained detailed documentation of network configurations, protocols, and procedures for efficient troubleshooting and information sharing among colleagues.
• Reduced downtime during migrations by conducting thorough planning and testing processes.
• Streamlined network administration tasks for increased efficiency through automation scripts.
• Optimized resource utilization with virtualization technologies for cost-effective infrastructure management.
• Implemented backup solutions, ensuring data integrity and availability in event of disaster or system failure.
• Enhanced system security with regular patch updates and vulnerability assessments.

• Improved system efficiency by implementing new software and hardware solutions.
• Evaluated emerging technologies and recommended strategic investments that aligned with organizational goals.
• Optimized server capacity by consolidating resources and virtualising servers where necessary.
• Developed custom applications to automate routine tasks, saving time and increasing productivity levels within organization.
• Provided exceptional IT support for staff members, resulting in increased productivity.

• Managed company's IT infrastructure, overseeing network administration, system updates, and technical issue troubleshooting.
• Developed and maintained ecommerce platform, ensuring smooth transactions and user-friendly interface.
• Implemented digital marketing strategies, resulting in increased revenue, and collaborated on technological solutions to enhance operational efficiency.

• Conducted market surveys and analyzed data to inform strategic business decisions.
• Developed new product brands and enhanced existing products and services through innovation.
• Managed client relationships, expanding client base, and adapting strategies based on consumer behaviors.
• Maintained online B2C and B2B relationships, engaging with clients via multiple communication channels.
• Updated and managed product catalogs on social media and company website, cultivating partnerships with online platforms.

Developed and Secured Hospital Management System (ERP):
Collaborated closely with Senior Software Engineers to develop and secure a Hospital Management System (ERP), prioritizing robust security measures throughout the development lifecycle.

Mitigated Security Vulnerabilities:
Conducted comprehensive testing of applications, identifying and mitigating security vulnerabilities to ensure resilience against cyber threats.

Led Web Application Security Testing:
Led a team in performing thorough web application security testing, including penetration testing and code review, safeguarding against potential exploits and breaches.

Ensured Secure Deployment and Database Integrity:
Oversaw secure deployment of web applications and ensured database security and integrity through encryption, access controls, and regular security assessments.

Maintained Strict Cybersecurity Compliance:
Ensured strict compliance with cybersecurity standards and regulations, including GDPR, HIPAA, and local standards, for production environments, prioritizing data privacy and security.

• Ensured accurate and reliable entry of examination data, adhering to strict formatting standards.
• Conducted meticulous data sorting and cleaning to maintain integrity of the dataset.
• Implemented rigorous quality assurance measures for data accuracy and completeness.
• Generated comprehensive reports on examination results, providing valuable insights for decision-making.

• During this period, I actively engaged in a variety of activities aimed at enhancing communication and technological infrastructure within the organization
• This included proficiency in utilizing communication technologies such as email and telephone, using Content Management Systems (CMS), and setting up networks to enable the same.

During my tenure at B.O.U's IT Business Automation Department, I specialized in Application Development, User Experience Design, Business Process Analysis, Data Analysis, and Strategic Information Systems Implementation

• As a Trainee, I collaborated with experienced professionals, gaining hands-on experience in various technologies and processes
• One significant project involved leading a team to develop an eCommerce application to streamline item auctions within the bank. We successfully completed this project within a month, showcasing my ability to meet tight deadlines
• Key skills acquired include Data Analysis (Excel), Database Management (Oracle), Website Development (PHP and MySQL), Requirements Analysis, Project Research, Teamwork, Networking, Systems Administration, and Communication.

• Scanning file records, Uploading file to the online system (Mambo), Data validation.

• Participated in data entry, verification and checking for both O & A level exams at uneb marking centers.

• Content Management systems, Windows server 12r setup and configuration, Network configuration and management