Ronald Ssenyondwa
Project Management Administrator
Entebbe
Summary
Multi skilled professional with strong Team management and administration experience, Business development, operations experience, Team leadership and Inventory controls. Works well with multi-tasking. My Rotary journey has seen me achieve a lot for my local community in Entebbe, including cancer awareness and environmental protection. With Core Competencies in:- Team Management, Strategic planning, Ability to multitask and prioritise tasks, Excellent time management skills, Well-developed organizational skills, Attention to detail, Great verbal and written communication skills, Professional discretion, inventory Controls, Sales and Marketing competencies.
Overview
22
22
years of professional experience
13
13
years of post-secondary education
Work History
Senior Officer – PA
Uganda Registration Services Bureau
11.2022 - Current
- To lead and provide administrative support to the Registrar General
- The position holder will contribute to all aspects of the Registrar General’s office functions providing the highest levels of support and challenge to all team roles and the highest level of customer service to the Management and Staff at the Bureau
- Major Responsibilities& Responsibilities
- Support the Registrar General with daily clerical tasks
- Plan meetings and take detailed minutes
- Answer phone calls, provide information to callers or connect callers to appropriate people
- Schedule appointments and update calendar
- Make travel arrangements and reservations for senior managers
- Compose and type regular correspondence, like invitations and informative material
- Develop and maintain a filing system
- Create spreadsheets and presentations
- Provide statistical and budget reports
- Greet and provide general support to visitors
- Develop, implement and improve office policies and procedures
Project Officer – URSB Project Representative
Secretariate
10.2022 - 01.2022
- URA Tower, 3rd Floor - Domestic Tax (URA, URSB, MoFPED, KCCA & MoLG), To lead and provide administrative support to the Registrar General
- The position holder will contribute to all aspects of the Registrar General’s office functions providing the highest levels of support and challenge to all team roles and the highest level of customer service to the Management and Staff at the Bureau
- Role and key Responsibilities& Responsibilities
- Key responsibilities and key responsibilities and duties:
- Jointly collaborate with URA, KCCA & Local Government to implement TREP Sensitize the Business Community about their Rights and obligations with regard to Business Registration and formalization
- Conduct and bring all Business Registration services nearer clients through operationalizing of mobile offices
- Through mobile offices to provide assistance to the business community about different procedures and requirements in Business formalization
- Attend weekly review meetings Through Mobile Offices, to provide technical assistance to business community about the different procedures and requirements in Business formalization Issues appropriate forms and brochures to clients
- Perform any other role as may be assigned by higher authority Key Result Areas: Business names registered Business community sensitized Weekly and monthly reports submitted Movement of clients’ files tracked.
Asst. Head
Imperial Group of Hotels
01.2018 - 01.2021
- Major focus on acquisition of new, potential and sustaining of clients by giving support to existing customers as required by business growth and development
- Responsible for Corporate and travel agents Room Sales for the hotel
- Clear understanding of the hotels business strategies then set goals and to determine action plans to meet those goals
- Update action plans and financial objectives quarterly
- Identify new markets and business opportunities and increase sales
- Implements all sales action plans related to my market areas as outlined in the marketing plan
- Conducts daily sales calls and arrange site inspection trips to hotels by corporate clients
- Able to supports hotels service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience
- Work closely with the Finance Manager to ensure proposed rate negotiations meet the financial needs of the hotels
- Develop strong relationships with on property front office team to ensure working in unity and always striving to achieve the same goals
- Accompany sales team on sales calls to potential clients to assist in development of the account and to access the effectiveness and sales skills of the sales person
- Assess additional training needs based on data gathered and interaction with sales team from property visits
- Builds and strengthens relationships with existing and new customers to enable future bookings
- Activities include sales calls, entertainment
- Develops relationships within market to strengthen and expand customer base for sales opportunities
- Manages and develops relationships with key internal and external stakeholders by ensuring all pre-qualifications and contracts are timely submitted and followed up.
Operations & Administration Manager
Imperial Group of Hotels, Entebbe Hotels, Resort Beach Hotel, Golf View Hotel & Botanical Beach Hotel
01.2012 - 12.2017
- Have solid leadership and people management skills along with previous experience growing and developing an operations function in the Hospitality industry
- Duties:
- Responsibilities included overseeing the Administration of all Hotels operations, front desk, concierge, valet and security; total of 11 Managers working directory under my unit
- Reported directly to the Managing Director
- Direct reports include HR Planning and placements, Front Desk Manager, foods & Beverages, Housekeeping, Maintenance, Staff housing reports, service Bills settlement reports and Head of Security
- Supervised the operations of foods and beverages department of occupied facilities
- Liaised with key Departments regarding problems that will affect the overall service delivery when too busy with key corporates like lawyer’s fraternity, Accountants, judges and Rotarians
- Monitor equipment packing tray layup, pre-set and pre-flight checks loading bay
- Inspect and monitor quantity, quality, and presentation of food items received from the production
- Supervise and control stores Director’s stores in all Entebbe facilities, take inventory and report re-order levels
- Coordinated the procurement of supplies relating to Hotel operations like Generator diesel and vehicle petro
- Ensure all company properties such as vehicles, Generators, calendars, communication equipment’s (security radios) and other equipment are properly maintained
- Key player in working collaboratively with other areas of the operation to ensure all business, financial, guest satisfaction, revenue and workplace safety targets were met or exceeded
- Part of the executive committee tasked with ensuring brand standards were adhered to and service levels were exceeded
- Effectively resolved all guest and employee issues regardless of what area of the operation the issue was concerning
- Worked with all areas of the operation & administration; Budgeting, housekeeping, food and beverage, sales and marketing, convention services, engineering to ensure a smooth
- Operation and experience
- HR placements and planning for the 3 Hotel facilities – Resort Beach, Botanical Beach, Golf view and the Imperial Apartments.
Marketing Executive
Imperial Group of Hotels
05.2009 - 12.2011
- Sale hotel facilities product to potential and existing clients
- Review all supplier contracts in line with the PPDA rules and regulations
- Guidelines
- Ensure that all bids, pre-qualifications handed into (submitted from our hotels) are in compliance with all requirements as may be required by the procuring entity
- Receive all request for quotations from all our clients
- Submit required quotations to assigned clients (accounts) for service provisions as per request
- Drafting of clients’ contract, pre-qualifications on behalf of the organization
- Maintain all vendor contacts on the company data base
- Ensure that all bids, pre-qualifications handed into (submitted from our hotels) are in compliance with all requirements as may be required by the procuring entity
- Receive all request for quotations from all our clients
- Initiate, keep track of all orders and ensure timely delivery
- Receiving, inspecting and distributing of all orders
- Ensure compliance with policies and procedures and keeping daily records
- Any other duty as may be assigned by immediate superior from time to time
Marketing Executive
Golf View Inn
01.2006 - 04.2009
- Execute product / service market intelligence that will result in the best position, pricing, and sales efforts of existing products
- Assisting the managing director in procurement of hotel utilities, in line with a cost minimization policy, ensuring compliance with the procurement and disposal Act through proper approval of suppliers through the bidding process
- Vetting, initiation of payment orders, for all vendors, approval of payments through the internal user departmental
- Prepare weekly business forecast’ report depending on the business demand
- Follow up potential and prospective clients and meeting /interacting with them for market intelligence purposes
- Organize meetings to evaluate providers applications and filing of documents
- Ensure that all bids, pre-qualifications handed into (submitted from our hotels) are in compliance with all requirements as may be required by the procuring entity
- Continuously seek out opportunities to increase financial results beyond budget expectations
- Administration of the processing of payables within the department
- Maintain accurate records of all types
- (advertisement)
- Timely and accurately submit reports to Managing Director.
Administration & operations Manager
Elma Express Delivery Ltd
Kampala
01.2002 - 12.2005
- Regularly visit and carry out operational work at all centers of the company through out the country
- Country wide supervision and training of all agents in conjunction with BUDS-private sector foundation
- Supervise all company fleet both at head office at all agent’s centers
- Recruit company agents and ensure good performance in all centers through out the country
- Manage and monitor fleet movement all over the country to the different branches of the company
- Motivate and lead subordinates with the view of securing their interest and willingness to participate in archiving common goals of their departments
- HR Planning and placements, including ensuring staff welfare and logistics management.
Education
Master of Arts - Security And Strategic Studies
Nkumba University
Uganda, East Africa 04.2022 - Current
MBA - Project Management
Makerere University
Kampala, Uganda, East Africa 01.2023 - 01.2023
PGD- Procurement in Procurement & Supply Chain - Procurement And Supply Chain Management
Post Graduate Diploma - Procurement & Supply Cha
Kampala, Uganda, East Africa 02.2008 - 05.2010
Bachelor of Science - Tourism
Makerere University
Kampala, Uganda, East Africa 03.1998 - 03.2001
U.A.C.E - Uganda Advanced Certificate in Education
St. Edward Senior Secondary School - Bukkumi
Kibaale, Uganda, East Africa 02.1995 - 10.1997
U.C.E - Uganda Certificate in Education
Buloba High School
Wakiso, Uganda, East Africa 03.1991 - 11.1994
Accomplishments
- Personal Competences / other training / Responsibilities
- As a Rotarian, I have been engaged in water and sanitation projects, economic empowerment of women to sustain their homes, disease prevention and treatment, maternal and child health projects in the pipeline now to reduce the death in Western and central uganda and basic literacy and education
- Training in Quality Management Systems – ISO 9001:2015
- ESG Agenda
- Approachable and self-motivated, with ability to build trust, value others, communicate effectively, drive execution, foster innovation, focus on the customer, collaborate with others, solve problems creatively and demonstrate high integrity
- Rotary Leadership Training Institute – Faculty member
- High levels of integrity, with ability to conduct market research supported by on-going visits to customers and non-customers and pays attention to details
- Computer literate- Ms Word, Power point, and Internet use
- Grade 1 Retired National football Referee – (FUFA)
- Events Organizer – Organized on job training for ELMA EXPRESS in conjunction with
- BUDS-Private Sector Foundation, Participate in the organization of Uganda Junior League
- Other Awards Attained / Membership
- Paul Harris Fellow (PHF+2)
- Rotary International, from the Rotary Club of Entebbe, Uganda – Past President 2019/2020
- Rotary International District (D9214) Coordinator for New clubs & clubs in formation 2021/22
- Rotary Mariners of East Africa
- Vice chairperson, Father’s Union, St
- Michael C.O
Affiliations
.U Nalugala - Garuga
Member of the chartered institute of procurement and supply- UK (CIPS)
Member of the institute of procurement professionals of Uganda (IPPU)
Award after being the best University sports organizer
Member – Makerere University tourism association,
Merit award as Chairman Students Council at St Edward’s Bukuumi
Merit award as Chairman Debating Club at St Edward’s Bukuumi
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
The opposite of a true statement is a false statement, but the opposite of a profound truth may well be another profound truth.
Niels Bohr
Skills
Sales expertise
undefinedTimeline
MBA - Project Management
Makerere University
01.2023 - 01.2023
Senior Officer – PA
Uganda Registration Services Bureau
11.2022 - Current
Project Officer – URSB Project Representative
Secretariate
10.2022 - 01.2022
Master of Arts - Security And Strategic Studies
Nkumba University
04.2022 - Current
Asst. Head
Imperial Group of Hotels
01.2018 - 01.2021
Operations & Administration Manager
Imperial Group of Hotels, Entebbe Hotels, Resort Beach Hotel, Golf View Hotel & Botanical Beach Hotel
01.2012 - 12.2017
Marketing Executive
Imperial Group of Hotels
05.2009 - 12.2011
PGD- Procurement in Procurement & Supply Chain - Procurement And Supply Chain Management
Post Graduate Diploma - Procurement & Supply Cha
02.2008 - 05.2010
Marketing Executive
Golf View Inn
01.2006 - 04.2009
Administration & operations Manager
Elma Express Delivery Ltd
01.2002 - 12.2005
Bachelor of Science - Tourism
Makerere University
03.1998 - 03.2001
U.A.C.E - Uganda Advanced Certificate in Education
St. Edward Senior Secondary School - Bukkumi
02.1995 - 10.1997
U.C.E - Uganda Certificate in Education
Buloba High School
03.1991 - 11.1994
Similar Profiles
Abaho DerrickAbaho Derrick
Registration Officer at Uganda Registration Services Bureau (URSB)Registration Officer at Uganda Registration Services Bureau (URSB)
Moses MajwaalaMoses Majwaala
Business Processes Officer at Uganda Registration Services BureauBusiness Processes Officer at Uganda Registration Services Bureau
Omoding WycliffOmoding Wycliff
IT Intern at Uganda Registration Services BureauIT Intern at Uganda Registration Services Bureau