- Books
RUTH KISAAKYE
Finance And Administration Manager
Kampala,Uganda
Summary
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
2
2
years of professional experience
17
17
years of post-secondary education
2
2
Languages
Work History
Finance and Administration Manager
MONEYSENT UGANDA LIMITED
Kampala
08.2021 - Current
- Managed expense tracking and personnel vouchers.
- Produced reports outlining latest financial information such as expenses, income and outstanding balances.
- Reconciled accounts and investigated variances.
- Completed clerical and data entry tasks to optimize financial procedures.
- Prepared monthly payroll for employees and maintained all associated files.
- Prepared internal and regulatory financial reports, balance sheets and income statements.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
- Identified improvement changes regarding key processes for internal controls and accounting procedures.
- Carried out payments of float loading, distribution, sale and other digital financial transactions in relation to the company products
Sales Administrator
RAW TECH, TRAVEL AND LOGISTICS LIMITED
Kampala
05.2021 - 08.2021
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Researched competitors' activities and products to uncover new trends
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Promoted continuing education opportunities for sales team to bolster skills and add value to department.
- Attended industry shows, conventions and other meetings with primary mission of expanding market opportunities.
- Met with clients, delivering presentations and educating on product and service features and offerings.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Reviewed customer service agreements for terms and conditions pricing and accuracy.
- Mobilized up country agents by ensuring that they received their working tools and equipment, got incentives and proper training and also timely compensation for their services
- Carried inventory procurement for staff internal use, inventory for sale to clients, maintained proper storage and stock taking data base and supervised repairs of returned devices with technicians
- Studied system databases and software in line with extending the system knowledge to clients and other users in order to enable them manage their assets being tracked flexibly
Customer Experience Executive
RAW TECH, TRAVEL AND LOGITICS LIMITED
Kampala
10.2020 - 05.2021
- Kept current on market and product trends to appropriately answer customer questions.
- Prepared reports in regards to motor vehicles and bikes being monitored including cases of theft, loss, accidents and maintenance for usage by concerned stakeholders like insurance companies and the police.
- Prepared clients lists to be invoiced/billed by the Accountant on a monthly basis.
- Trained and motivated new associates on daily routines to sustain business productivity.
- Drove team and company profits by developing and strengthening relationships with industry partners and potential clients.
- Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Built customer confidence by actively listening to concerns and giving resolutions.
Accounts and Human Resource Trainee
HICO GROUP
Kampala
08.2020 - 10.2020
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Interviewed clients to obtain additional information on taxable income, deductible expenses and allowances.
- Checked data input and verified totals on forms prepared by others to detect errors in arithmetic, data entry or procedures.
- Reviewed available data and compared against tax code to determine exemptions, deductions and potential liabilities.
- Offered clients recommendations to reduce tax liabilities.
- Completed and filed returns with tax departments at local, and international levels.
- Prepared monthly, weekly and daily logs using Microsoft Office Suite.
- Completed human resource operational requirements by scheduling and assigning employees.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Improved office efficiency by effectively managing internal communications and correspondence.
Secretary and Cashier
MOSKAL ENTERPRISES
Wobulenzi
06.2019 - 09.2019
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Entered data into system and updated customer contacts with information to keep records current.
- Screened visitors and issued badges to maintain safety and security.
- Maintained daily report documents, memos and invoices.
- Created and updated records and files to maintain document compliance.
- Composed inter-office correspondence and provided product and service information to customers.
- Drafted agendas, recorded minutes and generated documents to facilitate meetings.
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Handled daily scheduling tasks and provided administrative support for entire department.
Accounts Intern
NATIONAL COUNCIL OF SPORTS
Kampala
06.2018 - 09.2018
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Directed clients to appropriate accountants, answered phone calls and replied to office emails for excellent customer service.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements and statements.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Assisted management with annual expense plans to strategically track income or revenue.
- Supervised daily bookkeeping operations with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
- Checked general ledger entries to increase accuracy, prevent significant errors and identify adjustments.
- Completed weekly check runs and maintained accounting ledgers by verifying and posting account transactions into accounting system.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Transferred data and documents to facilitate system migration and software updates.
- Communicated with suppliers to reconcile invoice payments.
Education
Bachelor Of Commerce - Accounting And Finance
MAKERERE UNIVERSITY BUSINESS SCHOOL
Kampala, Nakawa 08.2016 - 01.2020
Uganda Advanced Certificate Of Education - A Level
KATIKAMU SECONDARY SCHOOL
Luweero, Wobulenzi 02.2014 - 01.2016
Uganda Certificate Of Education - O Level
KATIKAMU SECONDARY SCHOOL
Luweero, Wobulenzi 02.2010 - 01.2014
Primary Leaving Examinations Certificate - Primary
WOBULENZI BRIGHT PARENTS' SCHOOL
Luweero, Wobulenzi 02.2002 - 01.2010
Skills
- Relationship building and management
Interests
- Networking
Referees
Bbale Muhammad Waladde (Mr)
Senior Principal Accountant
NATIONAL COUNCIL OF SPORTS
0772520267, bbmwalade@gmail.com
Kaala Ruth (Madam)
Field Attachment Supervisor/Lecturer
MAKERERE UNIVERSITY BUSINESS SCHOOL
0704601692, rkaala@mubs.ac.ug
Mukalazi Michael (Mr)
Director Finance
RAW TECH, TRAVEL AND LOGISTICS LIMITED
0704 495741, mukalazimic@yahoo.com
Timeline
Finance and Administration Manager
MONEYSENT UGANDA LIMITED
08.2021 - Current
Sales Administrator
RAW TECH, TRAVEL AND LOGISTICS LIMITED
05.2021 - 08.2021
Customer Experience Executive
RAW TECH, TRAVEL AND LOGITICS LIMITED
10.2020 - 05.2021
Accounts and Human Resource Trainee
HICO GROUP
08.2020 - 10.2020
Secretary and Cashier
MOSKAL ENTERPRISES
06.2019 - 09.2019
Accounts Intern
NATIONAL COUNCIL OF SPORTS
06.2018 - 09.2018
Bachelor Of Commerce - Accounting And Finance
MAKERERE UNIVERSITY BUSINESS SCHOOL
08.2016 - 01.2020
Uganda Advanced Certificate Of Education - A Level
KATIKAMU SECONDARY SCHOOL
02.2014 - 01.2016
Uganda Certificate Of Education - O Level
KATIKAMU SECONDARY SCHOOL
02.2010 - 01.2014
Primary Leaving Examinations Certificate - Primary
WOBULENZI BRIGHT PARENTS' SCHOOL
02.2002 - 01.2010
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