Secretary
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Entered data into system and updated customer contacts with information to keep records current.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
- Managed sensitive and confidential information with discretion, upholding integrity of executive communications.
- Enhanced meeting efficiency by preparing agendas and minutes, ensuring all participants were well-informed.
- Supported project management activities, contributing to timely completion of key initiatives.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.