Sandra Nabwami
Sales Administrator
Kampala,Central Ug
Summary
Professional retail worker with solid background in sales and customer service. Known for strong focus on team collaboration and consistently achieving results. Adaptable and reliable with knack for addressing changing needs. Skilled in inventory management, product knowledge, and effective communication.
Overview
3
3
years of professional experience
1
1
Language
Work History
Retail Sales Worker
Abiaz Hardware Store
Bushenyi, Western Ug
02.2022 - 01.2025
- Assisted over 100 customers in selecting appropriate construction materials, leading to increased satisfaction and contributing to a 20% boost in repeat sales for the hardware store.
- Coordinated loading and dispatch 100% order accuracy and improving delivery by 25%.
- Maintained strong product knowledge of construction materials , including their uses,quality variations and pricing-enabling accurate guidance to customer and supporting informed sales decisions.
- Managed inventory by receiving and organizing stocks, monitoring levels, and reporting shortages or reorder needs-minimizing delays in customer service.
- Processed sales transactions,prepared quotations, issued invoices, and handled cash and mobile payments-ensuring accuracy and boosting customer trust and transaction efficiency.
- Assisted in supplier coordination by receiving deliveries, inspecting materials for quality,and ensuring order accuracy-helping maintain smooth operations.
- Kept the store clean and organized, ensuring products were neatly displayed and accessible-enhancing customer experience and promoting efficient shopping.
Education
Bachelor of Information Technology - IT
St.Lawrence University
Mengo,Kampala, Uganda 01.2025 - 01.2025
Skills
Patience and empathy
Cash handling proficiency
Product knowledge expertise
Upselling strategies
Data entry and record keeping
Microsoft office suite(word,Excel,powerpoint)
Timeline
Bachelor of Information Technology - IT
St.Lawrence University
01.2025 - 01.2025
Retail Sales Worker
Abiaz Hardware Store
02.2022 - 01.2025
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