Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Sandra Eunice Kaudha

Bachelor Of Business Administration Graduate
Kampala,Kampala

Summary

At Absa Bank, I excelled as a Customer Service Advisor, significantly enhancing customer satisfaction by adeptly resolving issues and improving first-call resolution rates. My expertise in inter-department collaboration and customer relations, coupled with a knack for team work, fostered a collaborative environment and drove positive outcomes. Dynamic individual with hands-on experience in [Area of expertise] and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

5
years of professional experience

Work History

Absa Bank

Customer Service Advisor
04.2022 - Current

Job overview

  • Enhanced customer satisfaction by addressing and resolving issues in a timely manner.
  • Contributed to team meetings with valuable input, fostering a collaborative work environment.
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Improved first-call resolution rates by providing accurate information and effective problem-solving skills.
  • Accurately posting transactions

Nakasero hospital
Kampala

Cashier
10.2019 - 06.2021

Job overview

  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

Education

Makere University Business School
Nakawa Uganda

Bachelor Of Business Administration from Finance
01.2019

University Overview

Wanyange Girls
Wanyange Jinja

UACE from HEG/M
12.2014

University Overview

Iganga Girls
Iganga

UCE
11.2012

University Overview

Skills

Inter-department collaboration

Timeline

Customer Service Advisor
Absa Bank
04.2022 - Current
Cashier
Nakasero hospital
10.2019 - 06.2021
Makere University Business School
Bachelor Of Business Administration from Finance
Wanyange Girls
UACE from HEG/M
Iganga Girls
UCE
Sandra Eunice KaudhaBachelor Of Business Administration Graduate