Sarah Kiwanuka
Summary
Successful English Teacher with expertise in building engaging lesson plans and communicating ideas to foster student comprehension. Expert in adapting course materials to meet established standards and individual academic capabilities. Well-versed in motivating students to meet learning objectives. Professional Teacher focused on maximizing student learning potential through diverse instructional strategies and classroom management techniques. Skilled lecturer, discussion facilitator and hands-on leader focused on student success. Excels at meeting and exceeding district standards. Passionate Teacher provides students with exceptional learning opportunities and support of educational endeavors. Skilled implementer of diverse instruction methods for cultivating fruitful learning environment for all. Positively motivates students with individual guidance and empathetic mentorship.
Overview
12
12
years of professional experience
Work History
English Teacher
Kucuk Seyler Anaokul
09.2021 - 02.2024
- Increased student motivation by providing timely feedback and recognizing individual achievements.
- Improved classroom management by implementing consistent routines and clear expectations for behavior.
- Encouraged students to take active role in learning and academic success.
- Developed and implemented variety of instructional strategies to meet diverse needs of students.
Marketing Executive
Best Indigo Textile
01.2020 - 06.2020
- Managed and oversaw design of marketing material and promotional literature for organization.
- Collaborated closely with sales teams to ensure alignment between promotional activities and revenue goals.
- Continually maintained and improved company's reputation and positive image in markets served.
- Worked with communications team to drive internal promotion of company programs, initiatives, guiding principles and mission.
- prepared fabrics for export to clients out of turkey.
Sales and Marketing Representative
Kikos Chemical Products
05.2017 - 12.2019
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Managed accounts to retain existing relationships and grow share of business.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Set and achieved company defined sales goals.
- Supported implementation of contests, events and other initiatives to build presence and reputation.
- Planned meetings and trade shows by developing schedules, establishing contacts and coordinating mailing lists.
IT Administrator
Netserve Uganda Limited
10.2014 - 11.2015
- Achieved faster network connectivity by installing high-performance routers, switches, and access points.
- Directed budgeting studies on current and proposed IT spending plans, determining maximally impactful business enhancements and minimizing wasteful spending.
- Created remote service interaction scenario manuals, defining appropriate triage and response policies for common ticket types.
- Improved overall network efficiency by implementing system upgrades, optimizing server settings, and troubleshooting issues.
- Implemented desktop imaging strategies that expedited new employee onboarding process thereby minimizing downtime.
- Maximized system availability through development and testing of contingency plans.
- Installed and configured network printers and other peripheral devices.
Help Desk Assistant
Vivo Energy
07.2012 - 10.2012
- Implemented process improvements that led to faster issue resolution timeframes overall within the help desk team.
- Helped streamline repair processes and update procedures for support action consistency.
- Provided remote assistance to customers, guiding them through resolution steps over the phone or via email.
- Researched and identified solutions to technical problems.ubd
Education
Tesol Certificate - English Language And Literature
British Town
Turkey03.2021
Information Technology
Makerere University Kampala
Kampala, Uganda09.2009
High School Diploma -
East High School Ntinda
Uganda02.2008
Skills
- Records Management
- Educational Needs Assessment
- Business English
- Creative Writing
- Feedback provision
- Student Organizations Advisory
- Paperwork Processing
- International sales support
- Data Entry
- Product Knowledge
- Database Management
- Store maintenance
- ambition to succeed
- perseverance and motivation
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
- Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
- Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
Timeline
English Teacher
Kucuk Seyler Anaokul
09.2021 - 02.2024
Marketing Executive
Best Indigo Textile
01.2020 - 06.2020
Sales and Marketing Representative
Kikos Chemical Products
05.2017 - 12.2019
IT Administrator
Netserve Uganda Limited
10.2014 - 11.2015
Help Desk Assistant
Vivo Energy
07.2012 - 10.2012
Tesol Certificate - English Language And Literature
British Town
Information Technology
Makerere University Kampala
High School Diploma -
East High School Ntinda
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