SARAH K MUYODI
Kenya
Summary
My commitment to proactive approach to client relations not only ensures but also aligns client delight but also seamlessly with your team's award-winning standards. I am passionate about contributing to Qatar Airways' success and am eager to leverage my skills to enhance the client experience.I am excited to join your team, bringing proven customer service expertise, exceptional interpersonal skills, and a to excellence
Overview
8
8
years of professional experience
Work History
Administrative assistant
Kikosi maluumu investments (u) ltd
, Ugandaa
01.2021 - Current
- Strategically plan shipments to optimize product availability and meet customer demands, ensuring timely deliveries through meticulous order tracking and precise shipping documentation
- Oversee daily management of office operations including scheduling appointments and coordinating meeting rooms and conference facilities
- Efficiently schedule shifts for drivers and warehouse personnel to maintain optimal productivity
- Execute comprehensive general office management, including record management and administrative support
- Provide exceptional customer service by answering incoming calls, taking messages, and efficiently redirecting calls as necessary
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Created travel arrangements and distributed travel details to appropriate personnel.
Receptionist Administrator
Shalom enterprises & events co. ltd
, Uganda
01.2017 - 12.2020
- Expertly welcome guests, address inquiries, and resolve complaints to ensure outstanding customer satisfaction
- Strategically plan and coordinate internal and external events, enhancing brand engagement and visibility
- Thoroughly research and secure venues, while planning and managing successful events from start to finish
- Effectively communicate customer requests to management, facilitating prompt and appropriate responses
- Proactively follow up with clients to gather valuable feedback on our services, driving continuous improvement
- Answered incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant department.
- Welcomed visitors and customers by greeting and answering or directing inquiries.
- Supported office security by following safety procedures and controlling access via reception desk.
- Organized and scheduled office events, meetings, and conferences, including logistics and attendee management.
- Contracted with vendors and liaised with building management to schedule office equipment or facility repairs.
- Recruited, interviewed and selected employees to fill vacant roles.
Education
Bachelor -
Makerere University
Uganda12.2017
High school diploma -
St. Lawrence Schools And Colleges
Uganda12.2012
Skills
- Excellent communication skills
- Excellent customer Service skills
- Teamplayer
- Excellent personal presentation, style and image
- Positive, confident, flexible & friendly
- Can easily adapt to new environments
- Excellent flexibility and time management
- Excellent problem solving skills
- Great interpersonal skills and outgoing personality
Languages
English, Proficient
Passions
Adventure Travel
Timeline
Administrative assistant
Kikosi maluumu investments (u) ltd
01.2021 - Current
Receptionist Administrator
Shalom enterprises & events co. ltd
01.2017 - 12.2020
Bachelor -
Makerere University
High school diploma -
St. Lawrence Schools And Colleges