Sarah Mumbi Bisamunyu
Kampala
Summary
Highly motivated and detail-oriented Intellectual Property (IP) Administrator with seven years of experience in managing the IP lifecycle. Seeking to leverage my expertise to contribute to the development of a robust IP research foundation and business process optimization in Africa, specifically Uganda.
Overview
14
14
years of professional experience
Work History
Intellectual Property Administrator
Uganda Industrial Research Institute
08.2022 - Current
- Develop and implement strategies to assess and protect the Institute’s intellectual property consistent with its identified commercial value
- Build the Institute’s intellectual property portfolio
- Develop and formulate NDAs for the Institute
- Build partnerships for the Institute with other institutions
- Liaise with the National IP office on IP matters
- Collaborate closely with the Deputy Executive Director, IP team, operational managers, and other staff
Technology and Innovation Support Centre Focal Person
Uganda Industrial Research Institute
01.2018 - 07.2022
- Provide timely and professional support in administering the intellectual property portfolio
- Study correspondence with clients and associates globally, identifying milestones and developments in the IP registration process
- Assist in developing IP management protocols and systems
- Monitor, follow up on, and track reminders and deadlines to ensure necessary actions by staff
- Successfully formulated and implemented IPR clauses in employment contracts
- Spearheaded the establishment of the TISC at the Institute
- Participated and completed the consultation on the formulation of the Regional Intellectual Property Policy for the East African Community as a Research Assistant Data Officer
Lead ICT User Support Analyst
Uganda Industrial Research Institute
07.2010 - 06.2018
- Provide first-level technical support to clients
- Undertake analysis, diagnosis, and resolution of client problems via phone, email, and face-to-face contact
- Escalate unresolved problems to other support staff
- Raise and maintain incident tickets and problem records
- Review performance against Service Level Agreements
- Analyze call logs to identify trends and underlying issues
- Produce high-standard documentation and reports
Education
Master’s - Global ICT Policy
Pusan University
12.2020
Master’s - Intellectual Property
Africa University
06.2017
Diploma - Advanced ICT Management: Trends and Strategies
Galilee International Management Institute
06.2014
Bachelor of Science - Information Technology
Uganda Christian University
01.2006
Skills
- Public Speaking
- Negotiation
- Teamwork
- Decision Making
- Research & Strategy
- Emotional Intelligence
- Creativity
- Microsoft Office (Word, Excel, PowerPoint, Access, Outlook)
- Internet search (Google search)
- Perseverance
- Empathy
- Adaptability
- Customer Care
- Active Listening
- Problem-Solving Skills
Languages
English
Rukiga
Luganda
Personal Information
- Year of Birth: 1982
- Title: Intellectual Property Administrator
- Marital Status: Married
Timeline
Intellectual Property Administrator
Uganda Industrial Research Institute
08.2022 - Current
Technology and Innovation Support Centre Focal Person
Uganda Industrial Research Institute
01.2018 - 07.2022
Lead ICT User Support Analyst
Uganda Industrial Research Institute
07.2010 - 06.2018
Master’s - Intellectual Property
Africa University
Diploma - Advanced ICT Management: Trends and Strategies
Galilee International Management Institute
Bachelor of Science - Information Technology
Uganda Christian University
Master’s - Global ICT Policy
Pusan University
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