Summary
Overview
Work History
Education
Skills
Software
Interests
Timeline
Generic
SHAFIQUE KALUSHIA

SHAFIQUE KALUSHIA

COMPUTER ENGINEER & GENERAL MANAGER
KAMPALA

Summary

An encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

A detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.

Overview

11
11
years of professional experience
7
7
years of post-secondary education
3
3
Languages

Work History

General Manager

ALFILL CONSTRUCTION MATEIALS
KAMPALA
10.2023 - Current
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Developed and maintained relationships with customers and suppliers through account development since I managed biggest client accounts.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Managed budget implementations, employee evaluations, and contract details.
  • Managed over 50 employees on daily basis.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Developed and implemented strategies to increase sales and profitability.
  • Collaborated with cross-functional teams to develop innovative solutions.
  • Formulated policies and procedures to streamline operations.
  • Analyzed market trends and competitor activities to create competitive advantages.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
  • Provided strategic oversight of marketing and promotional campaigns to keep campaigns aligned with overall goals and objectives.
  • Interacted well with customers to build connections and nurture relationships.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Raised property accuracy and accountability by creating new automated tracking method.
  • Assisted in recruiting, hiring and training of team members.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Chief Operating Officer

ALFILL CONSTRUCTION MATERIALS
KAMPALA
11.2021 - 10.2022
  • Oversaw and brokered a production contract agreement between Hima Cement(Lafarge) and Alfill Construction Materials that saw tripled company production from 100 tonnes daily to 300 tonnes daily and monthly revenue of almost 100,000 USD .
  • Refined organizational structure to consolidate, streamline, and delineate necessary functions.
  • Led operational oversight and budgetary supervision for logistics around Uganda locations.
  • Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
  • Developed quarterly business plans to evaluate cost projections.
  • Establish wok and social policies to promote company culture and vision.
  • Identified and mitigated operational risks to minimize potential negative impacts on organization.
  • Managed procurement activities to secure resource acquisitions at best possible cost.
  • Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
  • Negotiated contracts and agreements to secure favorable terms and maximize profits.
  • Evaluated product or service by analyzing and interpreting data and metrics.
  • Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
  • Identified and pursued business development opportunities to grow organization and increase revenue.
  • Monitored and analyzed industry trends to identify opportunities for organizational growth and competitiveness.
  • Managed crisis response to minimize potential negative impacts on company.
  • Developed and implemented recommendations for service improvement.
  • Represented organization at external meetings and events to promote and build relationships with key stakeholders.
  • Directed technological improvements, reducing waste and business bottlenecks.
  • Oversaw business-wide changes to modernize procedures and organization.
  • Oversaw divisional marketing, advertising and new product development.

Marketing Manager

ALFILL CONSTRUCTION MATERIALS
KAMPALA
02.2021 - 12.2021
  • Managed over 40 major clients accounts.
  • Increased sales by 40%.
  • Managed to win the People's choice quality award for the next two years.
  • Managed workflow between staff, coordinating documents, planning, and creative material distribution.
  • Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
  • Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
  • Recruited and hired capable team members to add value and diverse skills set to marketing department.
  • Worked with graphic designers and writers to establish theme and tone for content.
  • Identified and evaluated new technologies and add-on applications to improve and optimize marketing team efforts.
  • Managed workflow between staff, coordinating documents and creative material distribution.
  • Used data analytics to track lead generation campaigns and improve quality.
  • Researched developing trends to stay updated with new ideas and marketing practices.
  • Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
  • Managed marketing budget and associated P&L to develop and execute marketing strategies, budgets and sales plans for business segments.
  • Maintained documentation, detailing assignments, in-progress work and completed project milestones.
  • Executed search engine marketing, advertising and public relations campaigns to generate demand and sales leads.
  • Performed market segmentation, targeting and positioning for each product line.
  • Continually maintained and improved company's reputation and positive image in markets served.
  • Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
  • Created and managed social media campaigns to increase brand engagement.
  • Conducted market research to identify new opportunities and target markets.
  • Managed budget allocation and resource utilization to maximize marketing ROI.
  • Executed comprehensive marketing plans that consistently achieved targets for increased revenue.
  • Captured new customers by optimizing business strategies and launching products to diversify offerings.
  • Improved website visibility through development and implementation of SEO strategies.
  • Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns.

English Language Teacher

Mavi Dalga
ISTANBUL
01.2019 - 02.2020
  • Delivered instruction in language arts encompassing reading, grammar, composition and literature, working with teachers in other subjects to integrate skills across curriculum.
  • Managed over 150 students per day.
  • Developed overall yearly curriculum for teaching English-language learners based on school and national requirements.
  • Created hands-on curriculum to promote student interest and receptive learning.
  • Evaluated student progress to offer recommendations for further development.
  • Identified students struggling with material and made arrangements to meet one-on-one during study hall or other time periods to provide additional instruction in one-on-one environment.
  • Worked one-on-one with students needing individualized attention and developed with special learning plans for struggling people.
  • Authored tests and quizzes to evaluate student learning and comprehension.
  • Tutored and assisted students to help with English language comprehension and mastery.
  • Graded students work based on completion, timeliness and accuracy and kept detailed records of grades.
  • Developed teaching materials to supplement standard curriculum, enhancing learning concepts and promoting student engagement.
  • Teamed with other faculty members and parents to outline IEPs for gifted, talented and special education students, addressing diverse teaching approaches for special learning requirements.
  • Implemented innovative teaching approaches for special needs students to meet requirements of individualized education plans.

Digital Marketer

Aksa İnovatif
ISTANBUL
02.2017 - 12.2018
  • Drove email acquisition and marketing campaigns to support key business initiatives across account management, new business development and customer experience.
  • Managed marketing campaigns to cultivate brand awareness and drive website traffic.
  • Measured and report performance of all digital marketing campaigns, and assessed against ROI and KPIs.
  • Prepare detailed campaign reports and digital marketing strategies, communicating key findings to senior management.
  • Monitored and optimized advertising campaigns using Google, Facebook and Bing.
  • Masterminded highly successful digital strategies for various platforms to attract customer engagement.
  • Collaborated with internal departments to build digital experiences and achieve marketing goals.
  • Identified growth opportunities and developed initiatives to increase market share.
  • Employed web analytics to evaluate campaign success and identify opportunities and key performance trends.
  • Developed marketing content such as blogs, promotional materials, and advertisements for social media.
  • Improved page content, keyword relevancy, and branding to achieve search engine optimization goals.
  • Tracked and capitalized on emerging industry trends to boost campaign performance.
  • Managed social media accounts for clients, generating interest for existing and upcoming product or service releases.
  • Established and maintained relationships with key stakeholders to deliver successful execution of marketing initiatives.
  • Developed and implemented successful digital marketing campaigns to drive customer engagement and increase brand awareness.
  • Developed and executed A/B testing strategies to optimize campaign performance.

Front End Developer

Atölye Mavi
IZMIR
01.2016 - 10.2016
  • Collaborated with stakeholders during development processes to confirm creative proposals and design best practices.
  • Coded using HTML, CSS and JavaScript to develop features for both mobile and desktop platforms.
  • Teamed on user-centric design strategy in translation of UX and business requirements into coded solutions.
  • Transformed native applications into mobile-friendly products.
  • Use regulatory and compliance standards for user interface designs.
  • Made recommendations for new technology integration based on suitability and alignment to business goals.
  • Performed user experience quality assurance testing to identify and remedy shortcomings.
  • Improved tools to boost user interaction and deliver design versatility.
  • Tested web-based product functionality and delivered iterations to customer.
  • Produced websites compatible with multiple browsers.
  • Liaised between marketing and IT on web development projects integrating front-end assets to back-end systems.

Backend Developer

LIME MEDIA
IZMIR
01.2013 - 10.2014
  • Authored code in PHP Code-igniter and JavaScript within SQL framework.
  • Wrote unit tests to evaluate high code coverage.
  • Developed server-side logic in PHP and JavaScript.
  • Managed efficient SQL queries and data transport.
  • Implemented robust security and data protection measures.
  • Troubleshot and tested software and debugged to clean up code and improve efficiency.
  • Resolved scalability problems and addressed security concerns.
  • Built APIs and data clients to consume APIs.
  • Configured servers and managed provisioning.
  • Defined and maintained databases to deliver responsiveness to data client requests.
  • Explained technical trade-offs of different approaches to stakeholders and estimated development time required.

Education

Master of Science - Occupational Health And Industrial Hygiene

ISTANBUL KÜLTÜR UNIVESITY
ISTANBUL,TURKEY
02.2017 - 09.2019

Bachelor of Science - Computer Engineering

GEDIZ UNIVESITY
TURKEY
09.2011 - 02.2016

Skills

Client account management

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Software

Backend Coding

Interests

Travelling

Cultural development

Timeline

General Manager

ALFILL CONSTRUCTION MATEIALS
10.2023 - Current

Chief Operating Officer

ALFILL CONSTRUCTION MATERIALS
11.2021 - 10.2022

Marketing Manager

ALFILL CONSTRUCTION MATERIALS
02.2021 - 12.2021

English Language Teacher

Mavi Dalga
01.2019 - 02.2020

Digital Marketer

Aksa İnovatif
02.2017 - 12.2018

Master of Science - Occupational Health And Industrial Hygiene

ISTANBUL KÜLTÜR UNIVESITY
02.2017 - 09.2019

Front End Developer

Atölye Mavi
01.2016 - 10.2016

Backend Developer

LIME MEDIA
01.2013 - 10.2014

Bachelor of Science - Computer Engineering

GEDIZ UNIVESITY
09.2011 - 02.2016
SHAFIQUE KALUSHIACOMPUTER ENGINEER & GENERAL MANAGER