SHAIK USMAN

To achieve the level of Expertise & Eminence in field of Software & Hardware Technology & Working of responsible position in reputed Organization.

• Technology Associates Limited, May 2016 till date, Technical Manager, Leads a group of 25 Engineers and helpers within workshop and other sites, Performs trouble shooting and diagnostics procedure on IT equipment., Record observations and findings during diagnostics run and decide on the correct method of repair, as necessary, Ensure that warranties are properly followed up, monitored, and documented, Plan and organise Preventive Maintenance System (PMS) and delegate specific tasks to concerned section., Hands-on supervision of all workshop activities, especially technical issues, Forecast and order spare parts for specific jobs/special job or for stocks replenishment., Supervise and follow up on actual progress of each individual repair job., Provide on-the-job training as well as coaching and mentoring to Engineers, Responsible for customer service, reliability and dependability by providing all fields with the technical assistance that they require from the Workshop, Attend the Weekly Departmental Meeting Assists with the Interviewing and conducts hands-on testing of technical applicants, Conduct annual performance appraisal of all direct subordinates, Signs and approves employee timesheets
• Kazinga Channel Office World Ltd (ISO 9002). Hp, ACER, APC, Ricoh, Solution and Service Center., September 2001 to March 2016, Workshop team engineer, To head the team of Engineers in Installation, preventive service and troubleshooting IT and Non-IT Equipment., The Service division of Kazinga channel Office world Ltd comprises of Service and Support for HP, ACER, Dell APC and Epson range of products., The products vary from printers, Plotters, scanners, LCD Monitors and CPU's and Laptops., The service centre also handles repair of APC UPS at chip level up to a maximum range of 200KVA. Repair & maintenance of Stabilizer & PLC controller., Checking the Under warranty Machinery & preparing warranty report for that
• Dr.N.T.T.P.S.(V.T.P.S.) Ibrahimpatnam,Vijayawada,AP GenCo, Microlink Information Technical, Zakir Husain College of Arts And Science. INDIA, From 1997 September to July 2001, Technical Engineer, 3 phases' transformer Installation, preventive and corrective maintenance, service, repairs and troubleshooting power plant equipment., Main responsibilities included repairs & maintenance of large & small APC UPS, Printers familiar with: Hp Laserjet, Designjet, Network printers. Epson inkjet printers, Dot matrix, voucher printers. Tally printers., UPS familiar with: APC 5000 VA up to 200KVA. Stabilizers upto 200 KVA, Monitors worked with Projectors and LCD's, Laptops worked with HP, HP Compaq, ACER, Toshiba, Sony and Dell.

• Passport Number: B1260341
• Date of Birth: 01/04/1971
• Nationality: Indian
• Marital Status: Married