Shalom Racheal Yiga
Administrative Assistant
Summary
I am an organized, resourceful and dedicated Administrative Assistant with proven track record of providing exceptional customer service. I offer keen attention to detail and have strong decision making skills to manage multiple, concurrent tasks.
I am also self-motivated with a strong work ethic to perform effectively in independent or team environments. I am responsible, hardworking, punctual and productive professional and work with little to no supervision. I enjoy anticipating and meeting professional needs and proactively identifying and resolving problems.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
Work History
Administrative Assistant
Missionaries (with AIM and FIM)
KAMPALA
09.2013 - Current
- Restocked supplies and submitted purchase orders to maintain necessary supplies.
- Executed record filing system to improve document organization and management.
- Schedule meetings and client appointments for the missionary couple.
- Edited documents to improve accuracy of language, flow and readability.
- Scheduled meetings, prepared agendas and maintained calendars to prepare for meetings and events.
- Interacted with vendors to purchase necessary items to maximise productivity.
- Created detailed expense reports to facilitate reimbursement for business expenses incurred.
- Managed relational database to store information for reference, reporting and analysis.
- Offered friendly and efficient service to students, handled challenging situations with ease.
- Prepared variety of different written communications, reports and documents.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Carried out day-to-day duties accurately and efficiently.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Led projects and analyzed data to identify opportunities for improvement.
- Worked with students to understand needs and provide excellent service.
- Improved operations through consistent hard work and dedication.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Used coordination and planning skills to achieve results according to schedule.
Education
Bachelor of Science - Biomedical Sciences
Makerere University Kampala
Kampala 08.2008 - 01.2012
Skills
Meeting minutes
Office administration
Process optimization
Project planning
Attendance record management
Recordkeeping
Administrative support
Expense reporting
Relationship building
Scheduling
Customer and client relations
Time management
Timeline
Administrative Assistant
Missionaries (with AIM and FIM)
09.2013 - Current
Bachelor of Science - Biomedical Sciences
Makerere University Kampala
08.2008 - 01.2012