SHARON NAMUGERWA
WAITRESS
DOHA
Summary
Motivated Waitress with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Waitress
Slicy Restuarant-Qatar Sports Club
03.2024 - 05.2024
- Greeted new customers, discussed specials, and took drink orders.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Waitress
Mangel Turkish Restuarant,
01.2024 - 03.2024
- Provided recommendations on menu items and upsold food and drinks to increase sales.
- Answered customers' questions, recommended items, and recorded order information.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
Waitress
Climax Entertainment Hub
01.2022 - 12.2023
- Greeted new customers, discussed specials, and took drink orders.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Ensured compliance with health regulations by maintaining cleanliness of work areas, utensils, and equipment.
- Used cash registers and credit card machines to cash out customers.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
Waitress
Telfah Restuarant
03.2018 - 08.2021
- Greeted new customers, discussed specials, and took drink orders.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Education
High School Diploma -
NAALYESE SECONDARY SCHOOOL
KAMPALA, UGANDA 04.2001 -
Skills
Customer Service
REFEREES
Upon request
Timeline
Waitress
Slicy Restuarant-Qatar Sports Club
03.2024 - 05.2024
Waitress
Mangel Turkish Restuarant,
01.2024 - 03.2024
Waitress
Climax Entertainment Hub
01.2022 - 12.2023
Waitress
Telfah Restuarant
03.2018 - 08.2021
High School Diploma -
NAALYESE SECONDARY SCHOOOL
04.2001 -
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