SSALI BADRU

• Ensured game integrity by meticulously following gaming procedures and monitoring player activity.
• Provided a welcoming atmosphere for players, addressing questions about rules and providing helpful advice on gameplay strategies.
• Demonstrated attention to detail through precise recording of player actions during games for regulatory compliance purposes.
• Collaborated closely with floor supervisors regarding rule enforcement or escalating issues beyond normal dealer responsibilities.
• Showcased adaptability by proficiently dealing multiple table games according to casino requirements.
• Assisted in training new dealers, sharing expertise to improve overall team performance and knowledge.
• Increased table game efficiency with effective chip handling and accurate card dealing techniques.
• Enhanced customer experience by providing exceptional service and maintaining a professional demeanor during casino games.
• Maintained fast, smooth game pace by efficiently handling chips, money, and cards.
• Dealt appropriate number of cards to each player and verify placed bets before starting game.
• Conducted games such as American roulette, poker games such as Texas holdem, Caribbean stud, 3 card poker, ultimate poker,Russian poker, standard Texas baccarat ,Nui Nui, blackjack and pontoon by explaining rules, taking bets and delivering payouts.
• Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
• Answered players questions and resolved disputes to provide excellent customer service.
• Managed chips and money transactions with attention to detail to prevent fraud.
• Learned and followed company procedures to maintain consistency and standards.
• Trained new dealers in rules and operation of different games.
• Dealt cards and compared hands to determine winners of games such as blackjack.
• Applied standard or special rules to games based on pre-agreed game rules.
• Received and documented patrons' wagers prior to beginning games.

I joined Empire casino in 2017 as a full inspector from which i also acquired the knowledge and skills to deal games such as Nui Nui,ultimate poker and pontu banko(baccarat) of which satisfactory an expert.

Trained as a casino dealer in games such as ; American roulette, Caribbean stud(5 card poker),Texas holdem,3 card poker, blackjack,pontoon,Russian poker etc

During that time,I rose in rank from trainee dealer to inspection based on my performance.