Enthusiastic training professional successful at developing training plans and supplementary materials to help students/trainees excel. Works under strict deadlines and makes independent judgments about effectiveness of training. Comfortable with remote training technology and methodologies. Detail-oriented Research Assistant with hands-on experience performing clerical and laboratory work to advance research goals. Drives team success with expertise in data review, reporting and specimen handling.
Hi, I’m
SSEBAGGALA IVANNIE
Field Assocate
Kampala
Summary
Overview
19
years of professional experience
3
years of post-secondary education
Work History
Ministry of ICT & National GuidanceKaabong
Trainer of Trainees
03.2023 - Current
Job overview
- Monitored participant workflow and behaviors throughout training process.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Performed continuous evaluations of content and plans to enhance delivery and improve effectiveness.
- Scheduled and taught in class and online courses to increase learning opportunities.
- Educated trainees on proper use of products and government of Uganda systems.
Pride MicroFinance LtdKampala
Credit Officer
06.2015 - 10.2020
Job overview
- Recommended approval or disapproval of commercial, real estate or credit loans.
- Performed semi-annual account credit limit reviews and credit increase review requests from financial service and sales teams.
- Obtained and interpreted financial statements to assist in credit limit reviews.
- Used Mobis to perform credit appraisals, document verification and loan approvals.
- Optimized credit approval and collection processes and improving operational efficiencies.
- Organized and finalized loan applications for underwriter review.
- Devised collection recovery strategies to resolve customer issues and delinquent cases.
- Analyzed applicants' financial status and credit and property evaluations to determine loan feasibility.
- Performed any other duties assigned by the respective line supervisor.
International American College of Health SciencesKampala
Administrative Assistant
01.2009 - 02.2015
Job overview
- Executed record filing system to improve document organization and management.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Scheduled office meetings and client appointments for staff teams.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Assisted coworkers and staff members with special tasks on daily basis.
Makerere Water REED ProjectKampala
Research Assistant
11.2006 - 06.2009
Job overview
- Gathered, arranged, and corrected research data to create representative graphs and charts highlighting results for presentations.
- Attended seminars and symposiums to improve overall knowledge and understanding.
- Performed statistical, qualitative, and quantitative analysis using Microsoft excel.
- Scheduled appointments with test subjects over phone and through email.
- Collected research data through experimentation, surveys and leading focus groups.
- Provided support and guidance to junior lab staff.
- Recorded and analyzed data to produce reports of results.
- Trained and supervised junior technicians in laboratory protocols.
- Analyzed results using analytical software and created reports.
- Collaborated with researchers and scientists to design and execute experiments.
- Worked both independently and collaboratively in fast-paced laboratory environment.
Population CencusLuweero
Field Assistant
07.2004 - 03.2006
Job overview
- Supported leadership in long-term crop planning, rotation, soil rejuvenation and organic status.
- Developed detailed field survey methods and adapted to new variables as necessary, streamlining operations wherever possible.
- Designed field survey methods to assess large swaths of land with multiple different crop offerings.
- Worked long days outside despite adverse weather, completing projects with caution and attention to meticulous data collection.
- Edited and proofread documents for accuracy and completeness.
Education
Makerere University Business SchoolKampala
Bachelor of Arts from Business Administration
08.2001 - 10.2004
University Overview
Skills
Scheduling
Timeline
Trainer of Trainees
Ministry of ICT & National Guidance
03.2023 - Current
Credit Officer
Pride MicroFinance Ltd
06.2015 - 10.2020
Administrative Assistant
International American College of Health Sciences
01.2009 - 02.2015
Research Assistant
Makerere Water REED Project
11.2006 - 06.2009
Field Assistant
Population Cencus
07.2004 - 03.2006
Makerere University Business School
Bachelor of Arts from Business Administration
08.2001 - 10.2004
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