Ssebayigga Patrick Z
Ssebayigga
Kampala
Summary
As a highly exposed recoveries person to present, with a proven track record of providing expert knowledge in a wide range of aspects regarding credit especially recoveries and improvement can be traced. I look forwarding to adding value through developing tools that enhance quality and value. I as well look forward to enhancing my existing skills and competences through meeting and tackling new challenges
Overview
17
17
years of professional experience
4
4
Languages
Work History
Program Coordinator
United Nations Association of Uganda, Makerere University Business School
- The association engagements enhanced my planning and organizational skills via project management
Facilitator in Accounting
Accounting Students Association of Makerere University Business School
- Enabled fellow students to gain better insights into the course for better grades. This equipped me with vast knowledge of dealing with different classes of people and public speaking skills.
Secretary Red Cross
Makerere University Business School
- The key roles were taking minutes during meetings and ensuring custody of the association’s records. This strengthened me in records management
Recovery Manager
FINCA Uganda Ltd-MDI
11.2012 - Current
- Provided expert guidance on regulatory requirements related to recoveries, ensuring full adherence to relevant laws and guidelines throughout the organization.
- Increased efficiency within the department by identifying areas for process improvement and implementing changes accordingly.
- Coordinated efforts across multiple departments to streamline recovery activities and promote efficient use of resources.
- Demonstrated strong negotiation skills in resolving disputes with external parties, securing favorable outcomes for clients whenever possible.
Recovery Supervisor
Finca Uganda Limited
11.2012 - Current
- Ensuring that delinquency committees are functional and all recovery documents are complete and filed
- Charged with supervision of the recovery unit currently both Collections Call Centre and Field Recovery Agents
- Monitoring and supervising external service providers particularly bailiffs to ensure value for money
- Supervising and guiding the field recovery team to ensure they are supported and meet set targets
- Ensuring all necessary escalation notices are issued and filed by responsible persons
- Coordinating allocation of bad loan accounts to court bailiffs while ensuring proper authorization is obtained
- Negotiating repayment plans from delinquent clients in line with the guidelines and targets
- Identify deteriorating accounts with securities and recommend for advertising in a bid to foreclose
- Receiving and verifying payment requests from court bailiffs prior to approval by my supervisor
- Assessing bailiff performance with a clear review of monthly progress reports from them.
- Daily reviews of assigned branch’s arrears positions and recommend desired actions to recover such amounts
Credit and Recoveries & Collections Officer
Equity Bank Uganda Limited
03.2011 - 10.2012
- Availing weekly collection reports to my supervisor for progress checks
- Ensuring that default notices were efficiently delivered to all defaulters
- Enabling defaulting clients come up with better repayment plans to normalize their accounts
- Ensuring timely repayments through constant reminders to clients either by phone or physical visits
- Enhancing a quality portfolio through proper customer assessments
- Growing the loans book through marketing using presentations, emails, referrals
- Was the lead promoter at Hoima branch of all the bank’s products
- Ensuring that all pending payments were done on customer accounts by officers in charge
- Offering consultancy in financial terms to my clients.
- Managing new and existing relationships through proper customer satisfaction
- Ensure completeness of all new accounts opened at the branch
Payments accountant
Pearl microfinance ltd
06.2010 - 03.2011
- A treasury and payments accountant and while in office, the engagements strengthened me into serving any financial institution
Events coordinator
Lucky Family Business Ltd
01.2009 - 01.2010
- Having co-ordinated the several tasks as a student, I became fully enabled at multitasking and pressure handling.
Education
Bachelors Degree - Business Administration with a bias in accounting
Makerere University Business School
05.2010
Certificate - Business Plan Writing
Makerere University Business School
04.2010
Uganda Advanced certificate of Education - undefined
Kiteredde Sec Sch
01.2006
Uganda Certificate of Education - undefined
Kiteredde Sec Sch
01.2004
Primary Leaving Examination - undefined
St. Andrews Mbirizi Primary School
01.2000
Skills
- Good negotiation skills capable of winning better deals for NCBA bank
- Better understanding of lending policies and procedures
- Well guided at collections and recoveries and delinquency management in general
- Conversant with the demands of the Mortgage Act and it applies with banking in general
- Critical at detail with ability to investigate
- Interpersonally enhanced with good communication skills both oral and written capable of interacting and sharing information effectively, create staff morale and adequate customer care
- Better analytical skills with ability to constructively present and report outputs
- A team worker with ability to work as both a leader and member
- Basically equipped with legal basics regarding credit and recovery
References
- Matama, Rogers, Dr., info@luckyfamily.biz, 0772469492, Makerere University Business School, professional referee, Head Procurement Faculty
- Mulindwa, Kizito, Rev. Fr., 0772379355, Kisubi University-Nkozi University, academic referee, Bursar
- Elisa, Herekwa, CPA, erisa.herekwa@toyota.co.ug, 0775268504, Toyota Uganda Ltd, Financial and GL Accountant
Interests
Travelling places, Sports such as Running marathons, aerobics, playing football and volley ball, Engaging in charity campaigns
BIO_DATA
- Name: Ssebayigga Patrick Z
- Nationality: Ugandan
- Birth date: 1986-01-05
PROFILE
A seven year plus well trained and exposed recoveries and collections manager who is dynamic, self-motivated, aggressive yet professional, hardworking with a belief in excellence coupled with a high sense of duty. Highly willing to learn yet resourceful and knowledgeable at credit and relationship management
Fitness workouts, Football, Volleyball
I love fitness activities
Timeline
Recovery Manager
FINCA Uganda Ltd-MDI
11.2012 - Current
Recovery Supervisor
Finca Uganda Limited
11.2012 - Current
Credit and Recoveries & Collections Officer
Equity Bank Uganda Limited
03.2011 - 10.2012
Payments accountant
Pearl microfinance ltd
06.2010 - 03.2011
Events coordinator
Lucky Family Business Ltd
01.2009 - 01.2010
Program Coordinator
United Nations Association of Uganda, Makerere University Business School
Facilitator in Accounting
Accounting Students Association of Makerere University Business School
Secretary Red Cross
Makerere University Business School
Certificate - Business Plan Writing
Makerere University Business School
Uganda Advanced certificate of Education - undefined
Kiteredde Sec Sch
Uganda Certificate of Education - undefined
Kiteredde Sec Sch
Primary Leaving Examination - undefined
St. Andrews Mbirizi Primary School
Bachelors Degree - Business Administration with a bias in accounting
Makerere University Business School
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