Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic
SSEBIDE   SWALIKI

SSEBIDE SWALIKI

KAMPALA

Summary

Dynamic hospitality professional focused on delivering the highest standards customer service. Thinks critically with can-do attitude for successful restaurant operations.

Overview

9
9
years of professional experience

Work history

waiter

Cafe Javas
Kampala
2018.08 - 2026.02
  • Explained dish components clearly to inform customers' decisions.
  • Liaised with kitchen staff for prompt order delivery to customers.
  • Cleaned and set tables quickly after customers left to maximise restaurant capacity.
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.

Waiter

Entebbe Highway Hotel
Kampala, Kampala District
2017.01 - 2019.03
  • Liaised with kitchen staff for prompt order delivery to customers.
  • Explained dish components clearly to inform customers' decisions.
  • Maintained knowledge of menu items, leading to accurate order taking.
  • Worked collaboratively with kitchen staff for efficient service delivery.
  • Managed table settings for optimal dining experience.
  • Accommodated special dietary requests, enhancing customer dining experience.

Education

Higher National Diploma -

Kyambogo University
Kampala, Kampala District

Skills

  • Handling difficult customers
  • Friendly disposition
  • Special dietary requirements
  • Point of sale system operation
  • Efficient under pressure
  • Section management

Languages

English
Fluent
Arabic
Beginner

Timeline

waiter

Cafe Javas
2018.08 - 2026.02

Waiter

Entebbe Highway Hotel
2017.01 - 2019.03

Higher National Diploma -

Kyambogo University
SSEBIDE SWALIKI