Dynamic hospitality professional focused on delivering the highest standards customer service. Thinks critically with can-do attitude for successful restaurant operations.
Overview
9
9
years of professional experience
Work history
waiter
Cafe Javas
Kampala
08.2018 - 02.2026
Explained dish components clearly to inform customers' decisions.
Liaised with kitchen staff for prompt order delivery to customers.
Cleaned and set tables quickly after customers left to maximise restaurant capacity.
Warmly greeted guests upon arrival to create welcoming atmosphere.
Served high volumes of guests in fast-paced service environments with exceptional customer care.
Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
Waiter
Entebbe Highway Hotel
Kampala, Kampala District
01.2017 - 03.2019
Liaised with kitchen staff for prompt order delivery to customers.
Explained dish components clearly to inform customers' decisions.
Maintained knowledge of menu items, leading to accurate order taking.
Worked collaboratively with kitchen staff for efficient service delivery.
Managed table settings for optimal dining experience.
Accommodated special dietary requests, enhancing customer dining experience.