SSEGANE GASTUS
SOFTWARE ENGINEER
Kampala,102
Summary
Proactive and goal-oriented professional well versed in providing comprehensive technical support and managing complex IT systems, with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
8
8
years of professional experience
15
15
years of post-secondary education
2
2
Languages
2
2
Certificates
Work History
Freelancer
Fiverr and Upwork
Kampala, 102
04.2023 - Current
- Created SE0- friendly content for one of the engineering websites and blog posts to increase organic traffic.
- Employed strong writing, editing and proofreading skills to produce compelling, insightful and engaging content.
- Enhanced client satisfaction by delivering high quality work within the stated deadlines.
- Developed customized solutions to address unique client needs which resulted to repeated business and referrals.
- Worked closely with clients to understand their unique business needs, tailoring visualizations accordingly for maximum output.
- Worked as a product Test Engineer for ASR microelectronics company, China and identified critical bugs and worked closely with developers to ensure timely resolution, resulting in more stable products yielding approximately $1.3B in annual revenue.
IT Specialist
Government of Uganda
Kampala, 102
10.2018 - Current
- Managed hardware and software inventory approximately $170 per user license, per month to meet the government's requirements, ensuring timely updates and replacements as needed.
- Patched software and installed new versions to eliminate security problems and protect data.
- Maintained and backed up internal servers and systems to keep government networks fully operational during peak hours.
- Provided IT support (software updates, and hardware maintenance) and explained technical information in clear terms to promote better understanding for non-technical users.
- Enhanced system efficiency through the implementation, deployment and operation of information systems and maintaining IT infrastructure upgrades saving about $100,200 in costs.
- Improved government decision- making processes with accurate data analysis and visualization techniques.
- Utilized data visualization tools to effectively communicate government technical insights.
IT Personnel
Makerere ICT Solutions
Kampala, 102
10.2016 - 04.2017
- Provided solutions that enhanced employee satisfaction by implementing comprehensive training programs and development opportunities that yielded about $90,500 in revenue to the company.
- Provided guidance on matters related to internet security to approximately 30 employees while maintaining utmost confidentiality when handling sensitive issues.
Education
Bachelor of science - Software Engineering
Makerere University
Kampala 08.2012 - 05.2017
Uganda Advanced Certificate of Education (UACE) -
Masaka Senior Secondary School
Masaka 03.2010 - 11.2011
Uganda Certificate of Education (UCE) -
Kibibi Muslim Secondary School
Butambala 02.2006 - 01.2009
Primary Leaving Examination (PLE) -
St Anny's Junior Day & Boarding Primary School
Mityana 02.2000 - 11.2005
Skills
Data analysis
undefinedLeadership Experience
- Led and mentored colleagues on various systems/software projects.
- Test Engineer for ASR Micro electronics.
- Currently the group leader of a team of IT enthusiasts.
- Chief Content editor at Earth Engineers.
Personal Information
- ID Number: CM920911019MRJ
- Date of Birth: 07/07/92
- Nationality: Ugandan
Community Service
- Involved in charity and volunteering projects.
- Enjoy reading and researching new technology trends.
- Love working and helping others.
- Participate in outdoor activities like swimming, watching movies, and playing football.
Certification
Computer Networks & Mobile Internet TrainingSinovatio University Cert
Accomplishments
- Trained and led technical support teams of more than 8 support specialists.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Freelancer
Fiverr and Upwork
04.2023 - Current
IT Specialist
Government of Uganda
10.2018 - Current
IT Personnel
Makerere ICT Solutions
10.2016 - 04.2017
Bachelor of science - Software Engineering
Makerere University
08.2012 - 05.2017
Uganda Advanced Certificate of Education (UACE) -
Masaka Senior Secondary School
03.2010 - 11.2011
Uganda Certificate of Education (UCE) -
Kibibi Muslim Secondary School
02.2006 - 01.2009
Primary Leaving Examination (PLE) -
St Anny's Junior Day & Boarding Primary School
02.2000 - 11.2005
Computer Networks & Mobile Internet TrainingSinovatio University Cert
Big Data Technology -Sinovatio University Certificate
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