Joshua Ssekitoleko
Sales Representative
Kampala
Summary
PERSONAL PROFILE
I am a proactive individual keen to expand my levels of responsibility and take ownership of successful delivery of all tasks.
I highly posses interpersonal skills, pleasurable with people of all levels, dependable, punctual, efficient, hardworking, self motivated, result-oriented, supportive team-worker, committed and responsible individual, able to prioritize workload and meet deadlines without supervision and committed to quality customer care, company’s vision and mission.
I posses a good depthand knowledge of Customer care and different Personality Management skills and can quickly establish rapport with a wide variety of people at all levels and a strong believer in skill enhancement and development.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
10
10
years of post-secondary education
5
5
Certifications
4
4
Languages
Work History
Field Sales Officer
Goerf International Trading Co Ltd
Dongguan
03.2018 - 02.2019
- Record all the cars taken out for shipment
- Ensure that all cars shipped have correct documentation
- Ensure that all cargo in transit trucks have fuel cards
- Ensure that all company vehicles have valid traffic licenses
- Built constructive employee relationships to maintain workforce engagement, commitment and flexibility.
- Managed contracts and operations at customer sites to encourage safe working conditions, compliance and financial performance.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Negotiated prices, terms of sales and service agreements.
- Worked independently with minimal supervision.
- Informed customers of promotions to increase sales productivity and volume.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Prepared and deliver customer sales quotes.
- Maintained current knowledge of evolving changes in marketplace.
- Accompanied sales representatives on site visits to resolve issues and foster and build relationships.
Sales Representative
Trust Paints Company Limited
Kampala
01.2021 - 12.2022
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Developed and delivered engaging sales presentations to convey product benefits.
- Effectively sold significant overstock of inventory, reducing overhead and improving cash flow.
- Increased sales by offering advice on purchases and promoting additional products.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
- Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Enhanced territory operations through successful cold-calling of area business leaders and establishing favorable contracts.
- Trained and mentored new sales representatives.
- Attended advanced training sessions and conferences to increase product knowledge and productivity.
- Met frequently with technical, product management and service personnel to stay current on company offerings and business policies.
- Documented customer interactions using SalesForce to capture data in processing system.
- Implemented brand marketing and sales campaigns.
- Boosted brand awareness, implemented promotional campaigns and employed sales tactics as part of territory development.
- Brought Customer Satisfaction Index levels from unsatisfactory to levels acceptable to manufacturer.
- Expanded customer base and boosted profit within product line.
- Enhanced marketing and sales strategies to increase profitability and develop organizational pipeline.
Sales Person
HongFu International Trading Co.Ltd
Shandong ,Dexing
09.2016 - 01.2018
- Source for prospective buyers of the Mechanized Agricultural machinery
- Follow up the prospective clients
- Explain to the prospective customers all the questions they had about the machines.
- Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
- Represented wide range of products and brands.
- Managed product transitions from warehouse to customer site, loading and unloading in alignment with specifications.
- Implemented policies and procedures across warehouse and shipping platforms.
- Immediately addressed problems with customers to promote speedy resolution.
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
- Communicated regularly with dispatcher for delivery route details and changes.
- Developed and maintained courteous and effective working relationships.
Education
HSK1 Chinese Language -
Shandong University of Science &Technology
Shandong 09.2016 - 09.2017
B. Entrepreneurship & Small Business Management - Business Management
Makerere University
Kampala Uganda 08.2012 - 01.2016
UACE CERTIFICATE -
Buloba High School
Wakiso 01.2010 - 12.2011
UCE CERTIFICATE -
Bweyogerere Secondary School
Wakiso 01.2006 - 11.2009
Skills
Strategic planning
Interpersonal communication skills
Records management
Performance improvement
Revenue Generation
Network development
Retention strategies
Customer Relations
Sales expertise
Product promotions
Client Service
Certification
NAME : Ssekitoleko Joshua
Referees
Mr.Lukwago George Mugerwa
+256704948082
Regional Sales Representative Eastern and Northern Uganda
Trust Paints Co.Ltd
Timeline
Sales Representative
Trust Paints Company Limited
01.2021 - 12.2022
Field Sales Officer
Goerf International Trading Co Ltd
03.2018 - 02.2019
HSK1 Chinese Language -
Shandong University of Science &Technology
09.2016 - 09.2017
Sales Person
HongFu International Trading Co.Ltd
09.2016 - 01.2018
B. Entrepreneurship & Small Business Management - Business Management
Makerere University
08.2012 - 01.2016
UACE CERTIFICATE -
Buloba High School
01.2010 - 12.2011
UCE CERTIFICATE -
Bweyogerere Secondary School
01.2006 - 11.2009