Sserugo Adrian Franklin
Business Executive
Kampala
Summary
With over 10 years of experience in policy analysis, consulting, ICT solutions, and full-stack software development, I have consistently driven transformative results across diverse sectors. At Africa Development Associates, I have contributed to high-level research, regulatory impact assessments, and large-scale consulting projects that shape national policies and enhance organizational performance. I excel in developing and applying robust methodologies for data analysis, market research, and project evaluation, ensuring accuracy and strategic alignment. My expertise spans financial modeling, risk management, and delivering actionable insights that inform critical decisions. As a full-stack developer, I am moderately familiar with technologies like HTML5, JavaScript, Python, React, Node.js, and cloud platforms (AWS, Azure) to design and deploy scalable digital solutions. Adept at stakeholder engagement and cross-functional collaboration, I streamline processes, improve efficiency, and foster long-term client relationships. Committed to innovation and leadership, I deliver solutions that drive sustainable growth and operational excellence.
Knowledgeable [Desired Position] with background in engineering training. Demonstrates expertise in project planning, problem-solving, and hands-on technical work. Proven ability to apply analytical skills and technical knowledge to efficiently complete engineering tasks.
Overview
12
12
years of professional experience
27
27
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
FREELANCE RESEARCH ASSISTANT
02.2018 - Current
- I have written a number of Business Plans, Technical and Financial Proposal and Academic writing.
FREELANCE ICT OPERATOR
02.2014 - Current
- Diagnosed and resolved hardware issues for clients including Shannon Enterprise, Africa Development Associates (ADA), Breek Consult JOBS Advocates, and Amba Construction EA. Improved operational efficiency by 30% through preventive maintenance, reducing device failure rates and extending system lifespans.
- Installed, configured, and managed critical software systems such as Microsoft Office, project management tools, and custom enterprise applications. Ensured 100% software compliance and reduced downtime by 25% through regular updates and troubleshooting.
- Remotely maintained and updated websites for ADA, Breek Consult, and Amba Construction, ensuring 99% uptime and enhancing user experience through design improvements, content updates, and performance optimization.
- Implemented robust security protocols, including malware protection, firewalls, and regular data backups. Reduced vulnerabilities by 40%, safeguarding sensitive client data and enhancing overall cybersecurity posture.
- Delivered ongoing remote and on-site technical support, addressing software and hardware issues while training client teams on software usage and IT best practices. Increased operational efficiency by 20% and ensured smooth day-to-day operations.
- Designed and deployed network infrastructure (LAN/WLAN) for Amba Construction and Shannon Enterprise, improving internal communication and reducing network outages by 20%.
- Optimized client websites for search engines, enhancing visibility and increasing web traffic by 15%. Ensured mobile responsiveness and faster load times, improving user engagement and retention.
- Provided tailored IT solutions, aligning services with the specific needs of enterprise clients. Achieved 80% client retention rate through quality service delivery and ongoing technical support.
FINANCIAL MANAGER
ABORO UGANDA LIMITED
08.2022 - 09.2024
- Negotiated supplier deals resulting in a 5% cost reduction on stationery supplies, saving approximately UGX 1,500,000 annually.
- Reduced overstocking of fast-moving consumer goods by 10% through improved forecasting, freeing up UGX 15,000,000 in capital.
- Decreased out-of-stock (OOS) incidents for key beverages by 8%, preserving estimated sales of UGX 12,000,000.
- Maximized warehouse space by 15%, potentially avoiding UGX 8,000,000 in annual storage costs.
- Cut shipment discrepancies by 20%, minimizing financial losses of approximately UGX 2,500,000 from errors.
- Lowered fleet fuel and maintenance costs by 7%, saving approximately UGX 3,000,000 per year.
- Consistently ensured all departmental purchases stayed within the allocated annual budget of UGX 100,000,000.
- Contributed to a 15% reduction in invoice processing time, leading to faster payments and improved cash flow.
- Improved gross profit margins by 3% on locally sourced snacks within 6 months through optimized inventory and supplier agreements.
CO-FOUNDER AND CO-CEO (Operations)
Magnitude Capital (U) LTD
02.2019 - 01.2021
- Implemented QuickBooks to automate income and expense tracking, trained staff on its use, and developed standardized reporting templates, resulting in enhanced financial accuracy and regulatory compliance.
- Drafted and revised financial policies, aligning them with industry best practices by conducting policy reviews and benchmarking, leading to greater transparency and efficient credit management.
- Expanded capital from UGX 1M to UGX 100M by building a customer-first service model that addressed the specific needs of small businesses and individuals with low credit scores, boosting client retention and satisfaction.
- Focused on underserved markets by crafting lending solutions for individuals with limited credit history, positioning the company as a leading niche lender and driving sustainable growth.
- Conducted university market research to develop tuition financing options, capturing a new segment of students, increasing revenue by 25%.
- Created a custom platform to monitor loan performance, automate repayment tracking, and reduce delinquencies, enhancing financial stability and cutting risk by 15%.
- Led project planning sessions, defined action items, and ensured follow-ups, streamlining workflows and achieving consistent on-time project delivery.
- Built relationships with internal teams and external partners through regular check-ins and reporting, resulting in improved collaboration and project alignment.
- Performed competitor analysis and market tracking (CBR, interest rates), identifying trends and gaps that shaped pricing strategies and boosted competitiveness by 20%.
- Centralized and digitized project records, improving access to key materials and increasing administrative efficiency by 30%.
- Conducted process audits, identified bottlenecks, and implemented improvements, increasing productivity and workflow efficiency by 15%.
- Fostered a supportive work environment, leading by example and providing mentorship, which increased team cohesion and productivity by 20%.
- Facilitated goal-setting sessions and aligned internal processes with organizational objectives, ensuring consistent growth and focus on business goals.
- Advised SMEs and organizations on creating revolving funds, contributing to revenue growth and long-term sustainability.
- Regularly reviewed financial reports, highlighted variances, and adjusted spending to optimize cash flow, achieving greater budget accuracy and control.
- Implemented internal controls, reducing financial errors and ensuring 100% regulatory compliance.
- Automated fund tracking, reallocated underutilized resources, and optimized cash flow, resulting in 10% cost savings and improved resource utilization.
RESEARCH ASSOCIATE AND DATA ANALYST
Africa Development Associates (U) LTD
08.2013 - 01.2021
- Managed Access to Testing Services (HTS) projects targeting older persons in Hoima and Masaka districts (APHRC-funded). Spearheaded tool formulation, pre-testing, and data collection using mobile platforms (Survey CTO), resulting in a 20% improvement in data accuracy.
- Redefined Monitoring & Evaluation (M&E) frameworks for Social Innovation Academy (SINA), optimizing baseline surveys and facilitating mid/end-term evaluations, improving program performance tracking by 25%.
- Delivered in-depth training to over 50 research professionals (Network for Education & Multidisciplinary Research Africa) on qualitative data analysis using ATLAS.ti. Conducted capacity-building workshops for Caritas staff, enhancing resource mobilization and boosting M&E competency by 30%.
- Consolidated raw data, reports, and activity documentation for Joy for Children Uganda (JFCU), generating quarterly reports that streamlined reporting accuracy by 15% and strengthened organizational decision-making.
- Oversaw data entry and quality control for Catholic Relief Services' (CRS) Keeping Children in Healthy Families (KCHF) project across Masaka, Mukono, and Mpigi, ensuring a 98% accuracy rate through cloud-based data platforms.
- Supported Caritas and local governments in adopting Public Financial Management (PFM) systems, increasing budget absorption by 10% through tailored staff mentorship and compliance workshops.
- Drafted issue papers integrated into Uganda's Second National Development Plan (2015-2020), influencing urbanization policies for the Greater Kampala Metropolitan Area under the National Planning Authority.
- Conducted comprehensive studies on recurring unspent funds under the Fiscal Decentralization Strategy (FDS), resulting in policy recommendations that reduced unspent returns to the National Treasury by 15%.
- Facilitated sessions for Uganda's Apex Platform (Presidency), contributing to high-level governance discussions addressing national financial policies and development strategies.
- Served as National Consultant for Uganda's Industrial Development Policy (2020-2030), drafting regulatory impact assessments and implementation strategies in partnership with UNDP and the Ministry of Trade, influencing Cabinet approval in December 2020.
- Co-designed Uganda's 10-year National M&E operational plan through consultations in Kampala and 12 districts, ensuring comprehensive policy rollout approved by Cabinet for all Ministries and Local Governments.
- Led the final evaluation of the Avian Human Influenza Preparedness Project (2008-2012), producing internationally recognized reports on zoonotic disease prevention (Ebola/Marburg) for the Ministry of Health and Agriculture.
COMPUTER ENGINEERING TRAINEE
Terminal Engineering Solution
- Cabling and Network Design of new premises: This involves designing and installing a structured cabling system that supports voice and data communications. The cabling should be able to accommodate the growth of the organization and meet industry standards.
- Cable termination of Main Distribution Frame (MDF boxes), Terminal Blocks, and Patch Panel Units: The MDF is a device used to connect incoming phone lines to internal phone lines. As an IT support officer, you would be responsible for terminating the cables that connect these devices to the PABX system.
- Maintenance of equipment and protection mechanism through earthing terminal and uninterrupted power supply (UPS): The PABX system is an essential part of the organization's communication infrastructure, and any downtime can cause significant disruptions. As an IT support officer, you would be responsible for ensuring that the PABX system is protected against power surges and other electrical disturbances that may affect its performance.
- Providing technical support and Helpdesk support to Employees, especially faults in telephony: Employees may encounter technical issues when using the PABX system, such as dropped calls, static noise, or connectivity problems. As an IT support officer, you would be responsible for providing technical assistance and resolving these issues.
- Electrical and wiring installation: Installing electrical wiring for the PABX system involves connecting it to the main electrical panel and ensuring that the system is grounded to prevent electrical hazards.
- Equipment mounting mechanism: The PABX system may require different types of equipment, such as phones, switches, and routers. As an IT support officer, you would be responsible for mounting this equipment in the designated areas and ensuring that it is secured and properly connected to the system.
ICT OPERATIONS TRAINEE
Uganda Electricity Transmission Limited
05.2019 - 09.2019
- Web Server Administration and Access Control: This involves the installation, configuration, and maintenance of web servers such as Apache, Nginx, and Microsoft IIS. It also includes setting up access control mechanisms such as firewalls, SSL certificates, and access control lists (ACLs).
- Database Applications Development: This involves the creation and maintenance of databases, database-driven web applications, and database servers such as MySQL, Oracle, and Microsoft SQL Server. It also includes implementing data security and backup mechanisms.
- Network Infrastructure Implementation (LAN, WLAN, VOIP): This involves designing, configuring, and maintaining the network infrastructure that supports the website or web application. This includes LAN (Local Area Network), WLAN (Wireless Local Area Network), and VOIP (Voice Over IP) systems.
- Computer Procurement (Hardware and software systems alike): This involves identifying the hardware and software requirements for the website or web application, and procuring the necessary equipment and software licenses.
- Website Quality Control and Search Engine Optimization: This involves ensuring that the website or web application meets quality standards, is user-friendly, and is optimized for search engines. It also includes monitoring website traffic and using analytics tools to make data-driven decisions.
- Hardware and Software Maintenance: This involves maintaining the hardware and software that supports the website or web application, including performing regular updates, backups, and troubleshooting any issues that arise.
Education
Full Stack Web and Software Development -
01.2024 - Current
Bachelors of Science - Quantitative Economics (Econometrics)
Makerere University
01.2015 - 01.2024
Bachelors of Science - Computer Engineering (Networking Engineering)
Busitema University
01.2008 - 01.2014
Uganda Advanced Certificate of Education (UACE) - undefined
St. Augustine's College Wakiso
01.2003 - 01.2005
Uganda Certificate of Education (UCE) - undefined
St. Mary's Secondary School Kitende
01.2001 - 01.2003
Primary Leaving Education (PLE) - undefined
Nakesero Primary school
01.1992 - 01.1999
Skills
Websites utilizing database technology
Software application development
Database management proficiency
SQL Server data analysis
Java programming
ASPNET development
Proficient in PHP
Quick response
HTML proficiency
Web design styling
Data analysis
C programming
Experienced in Visual Basic programming
TCP/IP networks
LAN
Wireless network administration
WAN
Proficient in A hardware components
Operating system management
Windows OS proficiency
Linux Systems
MATLAB data analysis
Data analysis using R
STATA data analysis skills
Skilled in creating surveys using SurveyMonkey
EPI-Info data management skills
Statistical analysis using SPSS
Skilled in using qualitative data analysis software
CAQDAS
Proficient in ATLASti
Certification
I confirm that, to the best of my knowledge and belief, the information provided in this document accurately reflects my identity, qualifications, and professional experience.
Accomplishments
- Successfully conducted numerous undergraduate research projects, specializing in both primary and secondary data analysis, with a focus on time series analysis. Led and executed 4 Master's thesis research projects and performed data analysis for 2 PhD dissertations. Delivered high-quality outcomes, optimized project workflows, and enhanced decision-making across education, banking, and policy sectors, contributing to a 30% increase in efficiency.
- Conducted advanced data analysis for academic and corporate clients, leveraging tools such as MATLAB, SPSS, STATA, R, and Python. Delivered actionable insights that contributed to increased revenue, operational efficiency, and strategic growth, driving a 25% improvement in client performance metrics.
- Trained and mentored over 100 Senior 4 and Senior 6 vacationists in web development, Python programming, and data analysis, fostering digital literacy and technical skills development. Designed and implemented tailored curricula, resulting in a 95% course completion rate and increased student enrollment.
- Identified and secured new business opportunities through comprehensive market research and competitor analysis. Developed innovative financial products, boosting client engagement by 20% and expanding market share for financial institutions.
- Established and enforced robust compliance frameworks for financial services, mitigating risks and ensuring 100% adherence to industry regulations. Developed internal policies and conducted audits that safeguarded client interests and protected organizational reputation.
- Delivered multiple web development and ICT projects, deploying technologies such as HTML5, CSS3, JavaScript, React, Node.js, and SQL. Spearheaded the automation of data pipelines, reducing project timelines by 30% and enhancing system efficiency.
- Collaborated with cross-functional teams and senior stakeholders to align project goals with organizational objectives, resulting in successful delivery of high-impact initiatives that drove business growth and fostered long-term partnerships.
Interests
Interested in Finance, Business Development, Investment and Asset management
Read: The Mastery of Banking by Murray N Rothbard, Risk Management in Banking by Joel Bessis, Banking Management and Financial services by Peter S Rose and Sylvia C Hudgins, The art of digital marketing - the definitive guide to creating strategic, targeted and measurable online campaigns (2016)
HBR/Economist/ FT/WSJ
Documentaries: Personal Finance & Credit Masterclass for Beginners, Design Thinking Masterclass, Credit Secrets for Entrepreneurs, Build Your Lead Based Real Estate Business in Any Market, OJ: Made in America (2016)
Certification And Training
- Digital Regensis - Full Stack Web and Software Development
- Six Sigma (or 6 sigma)
- Effective Research Methods for Any Project
- Advanced Training in Tableau and Business BI
- Advanced Excel Modeling with Prepaid Expenses Accounting
- Agile Methodologies Overview
- Udemy - Bestseller Digital marketing course
- The Real Estate Financial Modeling
- Lean Six Sigma Green certification training course
- Certified Information Systems Auditor
Language Proficiencies
Fluent, Excellent, Excellent, Fluent, Good, Good
Personal Information
- Date of Birth: 11/04/86
- Gender: Male
- Nationality: Ugandan
- Marital Status: Single
Roles And Responsibilities
- Class Representative Class of 2015
- Project Manager Busitema University Catholic Community
- Chief Mobilizer Busitema University Catholic Community
- Class Monitor S2 - S4 St. Mary's Kitende
Interested in Finance, Business Development, Investment and Asset management ✓ Read • The Mastery of
Interested in Finance, Business Development, Investment and Asset management
✓ Read
• The Mastery of Banking by Murray N. Rothbard
• Risk Management in Banking by Joel Bessis
• Banking Management and Financial services by Peter S. Rose and Sylvia C. Hudgins
• The art of digital marketing _ the definitive guide to creating strategic, targeted and
measurable online campaigns (2016)
✓ HBR/Economist/ FT/WSJ
✓ Documentaries
• Personal Finance & Credit Masterclass for Beginners
• Design Thinking Masterclass
• Credit Secrets for Entrepreneurs
• Build Your Lead Based Real Estate Business in Any Market.
• O.J.: Made in America (2016)
Timeline
Full Stack Web and Software Development -
01.2024 - Current
FINANCIAL MANAGER
ABORO UGANDA LIMITED
08.2022 - 09.2024
ICT OPERATIONS TRAINEE
Uganda Electricity Transmission Limited
05.2019 - 09.2019
CO-FOUNDER AND CO-CEO (Operations)
Magnitude Capital (U) LTD
02.2019 - 01.2021
FREELANCE RESEARCH ASSISTANT
02.2018 - Current
Bachelors of Science - Quantitative Economics (Econometrics)
Makerere University
01.2015 - 01.2024
FREELANCE ICT OPERATOR
02.2014 - Current
RESEARCH ASSOCIATE AND DATA ANALYST
Africa Development Associates (U) LTD
08.2013 - 01.2021
Bachelors of Science - Computer Engineering (Networking Engineering)
Busitema University
01.2008 - 01.2014
Uganda Advanced Certificate of Education (UACE) - undefined
St. Augustine's College Wakiso
01.2003 - 01.2005
Uganda Certificate of Education (UCE) - undefined
St. Mary's Secondary School Kitende
01.2001 - 01.2003
Primary Leaving Education (PLE) - undefined
Nakesero Primary school
01.1992 - 01.1999
COMPUTER ENGINEERING TRAINEE
Terminal Engineering Solution