Stephen Njogu
Naivasha Rift Valley, Kenya
Summary
Accomplished System Administrator with a proven track record at Wavesound Inc, enhancing network security and performance by 30%. Expert in server maintenance and adept at user support, demonstrating strong problem-solving skills and a commitment to excellence. Skilled in automation and scripting, with a focus on implementing innovative solutions to drive efficiency and reliability.
Overview
11
11
years of professional experience
Work History
System Administrator
Wavesound Inc
07.2022 - Current
- Setup and managed Network devices such as a routers, switches, and firewalls.
- Monitored network performance and troubleshoot issues to ensure optimal performance
- Implemented network security measures to protect against unauthorized access.
- Implemented and managed security policies to safeguard to incidents
- Monitored systems for security breaches and responded to incidents
- Installed updated ,and managed software applications and licenses.
- Coordinated with software vendors for support and updates.
Junior Database Administrator
Wavesound Inc
02.2020 - 06.2021
- Tested programs and databases to identify issues and make necessary modifications.
- Created and implemented database designs and data models.
- Set up and controlled user profiles and access levels for each database segment to protect important data.
- Created and updated database designs and data models.
- Monitored database performance and implemented performance tuning technics to enhance efficiency.
- Conduct regular database backups and recovery processes to ensure data integrity and availability.
- Maintained comprehensive documentation of database configurations maintenance procedures,and troubleshooting steps.
- Assisted in training junior staff members on database management best practices
- Collaborated with development teams to resolve database related application issues.
- Provided support for database related issues,diagnosing problems and implementing effective solutions .
Assistant System Architecture
Kusoya
02.2018 - 10.2019
- System Design Support: Assisted in the design and architecture of the Integrated Facility Management System (IFMS), ensuring the system aligns with KUSOYA Limited’s operational goals and effectively manages facility resources.
- Technical Specification Development: Contributed to the development of technical specifications and system requirements, ensuring that the IFMS supports the comprehensive management of facilities, including maintenance, energy use, and space allocation.
- Integration of Facility Management Tools: Worked on integrating various facility management tools and software within the IFMS, enabling seamless data flow and centralized control over facility operations.
- System Optimization and Scalability: Collaborated with senior architects to optimize system performance and ensure scalability, supporting KUSOYA Limited’s ability to manage multiple facilities across different locations.
- · Stakeholder Collaboration: Engaged with stakeholders, including facility managers and IT teams, to gather requirements and ensure that the IFMS meets the specific needs of users while supporting KUSOYA Limited's strategic objectives in facility management
Front End Developer
Kusoya
09.2016 - 04.2017
- User Interface Development: Designed and implemented user-friendly interfaces for web applications used in project management, ensuring intuitive and efficient navigation for construction teams and clients.
- ·Responsive Web Design: Developed responsive web applications to provide seamless experiences across devices, allowing site managers and contractors to access project information on-the-go from mobile devices and tablets.
- Collaboration with Back-End Developers: Worked closely with back-end developers to integrate front-end elements with server-side logic, ensuring data from construction projects is displayed accurately and in real-time.
- ·Performance Optimization: Optimized web applications for speed and scalability, ensuring quick load times and efficient performance even with large datasets related to construction projects.
- · User Experience (UX) Enhancement: Conducted user testing and gathered feedback to refine and enhance the user experience, ensuring that web tools meet the specific needs of construction professionals and stakeholders.
Junior I.T Officer
Quovadis Management Group
05.2015 - 12.2016
- ·Project Management Software Support: Assisted in the deployment, customization, and support of project management software, ensuring efficient planning, scheduling, and tracking of construction projects.
- BIM System Integration: Collaborated with engineering and design teams to implement and maintain Building Information Modeling (BIM) systems, enhancing the accuracy and efficiency of construction processes.
- Network and Communication Systems Maintenance: Maintained reliable and secure network and communication systems for site managers, architects, and contractors, facilitating seamless communication and data sharing across multiple construction sites.
- On-Site Technology IT Support: Provided technical support for on-site technologies, including mobile devices, GPS, and surveying equipment, ensuring optimal functionality and helping construction teams meet project deadlines.
- Data Security and Compliance: Implemented and monitored cybersecurity measures to protect sensitive project data, ensuring compliance with industry regulations and maintaining the company’s operational integrity.
I.T Intern
Quovadis Management Group
01.2014 - 12.2014
- Technical Support: Aiding with hardware and software issues, troubleshooting network problems, and resolving IT-related queries for employees.
- Software and Hardware Maintenance: Assisting in the installation, configuration, and maintenance of software applications and computer hardware used within the company.
- Data Management: Assisting in organizing and managing data related to construction projects, including ensuring data integrity and security.
- IT Infrastructure Management: Helping with the maintenance and monitoring of the company's IT infrastructure, including servers, networks, and peripherals.
- Cybersecurity Awareness: Promoting cybersecurity best practices among employees, ensuring compliance with IT security policies, and assisting with security audits and assessments.
- Documentation and Reporting: Assisting in documenting IT procedures, creating reports on IT activities and issues, and maintaining records of IT assets and software licenses.
Education
Bachelor of Science - Applied Computer Tecnology
United States International University- Africa
Kenya09.2020
Grade KCSE, Kenya - Education System
Utumishi Academy
Kenya11.2012
Skills
- Network Configuration and Management
- Server Maintenance and Administration
- Backup and Disaster Recovery
- Security Management
- Software and Application Management
- System Monitoring and Performance tuning
- User Support and Training
- Virtualization and Cloud services Management
- Automation and Scripting
- Compliance and Documentation
- Capacity Planning
Languages
Kiswahili
Native language
English
Proficient
C2
Chinese (Mandarin)
Intermediate
B1
Certifications
Certified Ethical Hacker V9
EC- COUNCIL July 2017 to August 2017
References
Phillip Ng'ang'a
Director,Wave sound Inc Studio
Email: wavesoundinc@gmail.com
Phone: +254723608433
Paul Mwangi Wambui
Director, Bidii Spares & Workshop
Phone: +254727149437
Dr.Collins Oduor Ondiek
Lecture, School of science and Technology
United international University and Technology- Africa
Email: coduor@usiu.ac.ke
Phone: +254730116825
Lumbasi Gwaro
Managing Director Kusoya Ltd
Phone: +254723079118
Email: lumbasi.gwaro@kusoya.com
Kinyua Maina
Managing Director
Quo Vadis East Africa
Email: kinyua.maina@quovadis.com
Timeline
System Administrator
Wavesound Inc
07.2022 - Current
Junior Database Administrator
Wavesound Inc
02.2020 - 06.2021
Assistant System Architecture
Kusoya
02.2018 - 10.2019
Front End Developer
Kusoya
09.2016 - 04.2017
Junior I.T Officer
Quovadis Management Group
05.2015 - 12.2016
I.T Intern
Quovadis Management Group
01.2014 - 12.2014
Bachelor of Science - Applied Computer Tecnology
United States International University- Africa
Grade KCSE, Kenya - Education System
Utumishi Academy
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