Sustainable procurement
Steven Obita
Procurement & Logistics Officer
Summary
Accomplished Procurement & Supply Chain professional at Diamond Trust Bank Uganda Limited, adept in contract management and cost control. Enhanced procurement efficiency, achieving significant cost reductions. Skilled in logistics and supply chain management and fostering supplier relationships. Demonstrates strong communication and problem-solving abilities, driving continuous improvement and ensuring compliance with industry standards.
Overview
8
8
years of professional experience
1
1
Language
Work History
Procurement & Logistics Officer
Diamond Trust Bank Uganda Limited
08.2019 - Current
- Enhanced procurement efficiency by streamlining purchasing processes and implementing cost-saving measures.
- Coordinated international shipments, navigating customs regulations and documentation requirements to ensure timely delivery of goods.
- Reduced lead times for delivery of goods by optimizing logistics operations and developing strong relationships with transportation providers.
- Evaluated supplier performance on an ongoing basis, fostering continuous improvement in quality and service levels.
- Developed and executed sourcing strategies to identify new suppliers, increasing competition and driving down costs.
- Collaborated with cross-functional teams to identify opportunities for process improvement and cost reduction in the supply chain.
- Managed relationships with transportation providers to secure competitive rates and reliable service for shipments.
- Maintained accurate records of purchases and deliveries, enabling effective tracking of expenditures and inventory management.
- Implemented a vendor management system that streamlined the evaluation process for new suppliers.
- Ensured compliance with applicable laws and regulations governing procurement activities, reducing organizational risk exposure.
- Developed budgets for procurement activities, monitoring expenditures closely to maintain financial targets.
- Participated in the development of long-term strategies for maintaining a sustainable supply chain.
- Managed inventory levels to ensure optimal stock availability while minimizing holding costs.
- Implemented risk mitigation strategies in procurement processes, reducing potential supply chain disruptions.
- Coordinated efforts between internal departments to improve communication throughout the entire procurement process.
- Negotiated contracts with suppliers, achieving significant cost savings and favorable payment terms.
- Managed supply chain process, from order placement to delivery, to facilitate on-time and accurate fulfillment.
- Resolved invoice and payment issues to facilitate prompt payment to suppliers.
- Evaluated supplier quotes based on purchasing procedures and competitiveness in quality, price and delivery.
- Negotiated contracts with suppliers to obtain favorable terms and pricing.
- Prepared and presented reports to management on purchasing trends and cost savings to aid in decision making.
- Led sourcing process for new vendors to get quality products and services and mitigate risk.
- Monitored and managed procurement budget to control costs.
- Analyzed supplier contracts to confirm compliance with company policies and procedures.
- Developed and maintained relationships with key suppliers for smooth communication and to meet required expectations.
- Negotiated complex corporate procurement contracts by working closely with internal and external contacts.
- Created and maintained portfolio of qualified vendors to expand options.
- Utilized market intelligence to identify opportunities for savings and cost reduction.
- Developed and implemented procurement policies and procedures to enhance compliance with company standards.
- Created and enforced detailed organization processes to increase quality and service standards.
Teller
Diamond Trust Bank Uganda Limited
07.2017 - 08.2019
- Processed customer transactions promptly, minimizing wait times.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
- Maintained up-to-date knowledge of bank products, services, promotions, policies, regulations to better assist customers with their financial needs.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Improved customer satisfaction by providing efficient and accurate transaction processing.
- Demonstrated adaptability during peak business hours by multitasking and prioritizing tasks to maintain efficiency and quality of service.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Maintained accurate records of customer transactions in line with bank procedures.
- Streamlined teller operations by maintaining organized workspaces and adhering to policies and procedures.
- Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Provided training to new tellers on bank procedures, systems, and customer service best practices.
- Increased cross-selling opportunities by identifying customer needs and recommending appropriate banking products or services.
- Supported team members in achieving branch goals through collaboration, communication, and shared responsibilities.
- Handled complex transactions such as wire transfers or foreign currency exchanges with accuracy and efficiency.
- Monitored and reported suspicious activity in line with bank security policies.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Maintained high accuracy in financial transactions, ensuring all cash and documentation were correct.
- Reduced errors in transaction processing by implementing double-check system for large withdrawals and deposits.
- Fostered positive banking experience, helping customers with account management and service selection.
- Supported team members during high-volume periods to ensure smooth operations and customer satisfaction.
- Increased customer satisfaction through friendly interactions and resolving issues promptly.
- Enhanced fraud detection efforts by vigilantly identifying suspicious activities and transactions.
- Supported branch goals by participating in initiatives aimed at improving overall bank performance and customer satisfaction.
- Cross-sold credit cards, loans and other bank products.
- Counted, verified and handled bank deposits and armored car transactions.
- Referred customers to other banking departments for specialized services.
Education
Bachelor Of Procurement And Supply Chain Management - Procurement
Makerere University
MUBS 04.2001 -
Skills
Contract Management
Additional Information
CIPS Professional qualification in Procurement and Supply
Member of the Institute of Procurement Professionals of Uganda (IPPU)
Interests
Listening to music
Watching movies
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Procurement & Logistics Officer
Diamond Trust Bank Uganda Limited
08.2019 - Current
Teller
Diamond Trust Bank Uganda Limited
07.2017 - 08.2019
Bachelor Of Procurement And Supply Chain Management - Procurement
Makerere University
04.2001 -
Languages
English
Native language
Luo
Bilingual or Proficient (C2)
Luganda
Bilingual or Proficient (C2)
Quote
It is never too late to be what you might have been.
George Eliot
Sports
Playing chess
Jogging
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