Sulman Muhanguzi
Laboratory Manager
Maganjo
Summary
I am a seasoned Laboratory Manager with a specialty in marketing, sales and procurement of laboratory diagnostics. I have prevailed in this field at institutional and private levels, building my capacity in purchasing and inventory of laboratory equipment, laboratory staff management, plus marketing and selling of diagnostic kits for the past six years. My progressive experience has driven revenue growth and market penetration in various laboratories. Notably, I was pivotal in securing a lucrative business of supplying ABBOTT and Sysmex reagents to Ministry of Defence and National Referral Hospitals thru Microhaem Scientific (MHS). I apparently lead the marketing team at Vaccine Access Initiative in supplying diagnostic kits to medical facilities across the country Uganda. I manage the water laboratory at Ndejje University. I do all University medical teaching equipments and reagents. I also attracted attention of the US based organization (TAP) to benchmark and the capacity constructing regional laboratories in Uganda.
My career objective is to capitalize on my experience in managing sales and marketing teams, negotiating partnerships, and driving revenue growth to secure a senior position in a leading healthcare or life sciences company, focusing on diagnostics and reagent sales
Overview
7
7
years of professional experience
34
34
years of post-secondary education
Work History
Marketing Manager
Vaccine Access Initiative
09.2023 - Current
- Planning and executing successful launches of new diagnostic products or services. I together with the CEO, engaged the president of the republic of Uganda to come on the launch of the new serological diagnostic kits for
- Conducting market analysis to identify trends,opportunities, and competitor activity. I run a survey in hospitals and know what products are moving fast on the market and get feedback to the director and manager
- Developing and implementing comprehensive marketing strategies to reach target audiences. I introduced digital marketing and the persons in charge have supplemented a lot. There has been a gradual increase in sales especially to the hospitals we haven’t reached at
- Building a strong brand identity for the company and its products. I am still working tirelessly to build and maintain the brand. It's not yet to the expectations though
- Leading digital marketing efforts, including social media, email, and website management. This am thriving high and the harvest. I am proud of us as the whole team
- Developing marketing materials, such as brochures, case studies, and sales sheets. I and team have used these materials in organized trade shows at Lugogo and recently in Mbarara, and its a working model
- Managing marketing budgets. I make and submit budgets that enable us to move on as required.
Laboratory Manager
Ndejje University Water Research & Development Center (NDU-WRDC)
09.2018 - Current
- Supervising laboratory and field work concerning water sampling and testing.
- Coordinating all international and national collaborations at the Water Research Center. I am responsible for TWB(Technology without Borders) BWS (Badden Wurrtenburg Stiftung) and The Ayin Project(TAP)'s performance and sustainability in the at the University and the country at large.
- Managing staff, processes. I oversee laboratory practices including other teaching labs at the university, procure and submit all necessary reagents for the labs.
- Analyzing field data, research paper writing, dissemination of data, and presentation of research findings at conferences.
- Ensuring the best quality of samples collected, Turn Around Time (TAT) management, accuracy, and precision of the results
- Giving timely reviewed reports and accountability as asked by my supervisor
Marketing Manager
Test and Fly Laboratory (MHL)
11.2020 - 08.2023
- Developing and executing sales and marketing strategies to drive business growth and expansion. I engaged te team at a moment to engage embassies, Construction companies, Government bodies, private entities and many other big organizations to increase on sales and it worked very well after securing agreements.
- Leading and managing high-performing sales and marketing teams to achieve revenue targets and market share goal. I won a prize with the director of the laboratories on site and at the airport for the sales i have made by August 2021.
- Conducting market research and competitor analysis to stay ahead of industry trends and developments. I was always analysing field stands to keep at the top notch of my marketing strategies
- Developing and managing budgets, forecasts, and sales performance metrics
- Negotiating contracts, pricing, and terms with customers and partners. Depending on the sales we mere making in a certain company, i was authorized by the lab director to negotiate the discounts.
- Managing and analyzing sales performance data, including sales reports, customer feedback, and market research
- Identifying and addressing customer needs, concerns, and complaints. i would read through the customer complaints to understand how best we can improve and not to lose any client.
- Mentoring and training sales and marketing team members to ensure skill development and knowledge sharing. We always had meetings and trainings and i would chair them to pass on important information to assist us in marketing.
Deputy Laboratory Manager
Micro Haem Laboratories (MHL) /Test And Ly
07.2021 - 09.2023
- Collaborating with team to deploy new testing methods and improve on TAT. Because i doubled in the marketing section, i spear headed efforts in reducing TAT and customer satisfaction and hence increasing sales, by using moving from Rotorgene to Gene Xpert.
- Managing laboratory budget, tracking expenses, and ensuring cost-effective operations. i was in chaarge of overseeing inventory stock and distribution
- Ensuring laboratory adherence to local and international regulations. With this, i together with the team managed to get SANAS accreditation for ISO 15189 in November 2022.
- Implementing and maintaining quality control measures, ensuring compliance with regulatory standards
- Developing, validating, and implementing new COVID-19 testing protocols and procedures
- Managing inventory, ordering supplies, and maintaining equipment to ensure uninterrupted testing
- Providing training and education to laboratory staff, healthcare professionals, and clients.
- Implementing and enforcing laboratory safety protocols and ensuring a safe working environment.
- Overseeing data entry, result reporting, and maintaining accurate records
- Conducting internal audits, identifying areas for improvement, and implementing corrective actions
- Developing and implementing emergency response plans for laboratory-related incidents.
Sales and Marketing Officer
Microhaem Scientifics (MHS)
04.2017 - 01.2023
- Market Research Assistance. I was the best marketing personnel in 2019, leading to the launching of our brand and opening a branch in 2020 to assist in reagent and equipment supply in Kigali
- I also initiated a deal with Mayanja Memorial Teaching Hospital to buy a Sysmex CBC machine, until today, they are using almost all reagents and cartridges from MHS.
- I was part of the marketing team that impacted the sales of Microhaem Scientifics (MHS) before being transferred to Test and Fly Laboratories where I showcased my capacity in marketing and sales
- I was assisting with managing social media accounts for the company, looking at the content to be put, and creating unique and new content week after week.
- I also maintained accurate records and databases.
- I performed general office administrative tasks, linking the people at the facility with those in the field.
Education
Master of Science - Infectious Diseases
Makerere University
Kampala, Uganda 04.2001 - 04.2017
Bachelor of Science - Medical Laboratory Technology
Makerere University
Kampala, Uganda 04.2001 - 04.2011
No Degree - A'Level
Nsambya Hillside High School
Kampala, Uganda 04.2001 - 04.2009
O'Level
Sentah College
Mbarara, Uganda11.2009
Skills
- I have strong technical Knowledge, with a Strong understanding of laboratory products, services, and technologies, including diagnostic equipment, reagents, and software
- I am have expertise in developing and executing sales strategies, managing sales teams, and driving revenue growth
- I have excellent communication, negotiation, and relationship-building skills to interact with customers, sales, and cross-functional teams
- My ability to analyze market data is extraordinarily, including understanding the competitive landscape, identifying market gaps, and capitalizing on new opportunities
- I have management skills and living as an example I conduct trainings, represent the company incase of guests and express the products on market efficiently
Accomplishments
- Recognized for consistently exceeding sales targets and receiving appreciation everywhere i work.
- Established key partnerships with leading hospitals and laboratories, securing long-term contracts and repeat business in and out of Uganda.
Maritalstatus
Married
Telno
- +256701135468
- +256782945976
Professionalbodycompanyaffiliation
- Vaccine Access Initiative (Marketing Manager)
- Test and Fly Laboratories (Deputy lab manager, Marketing & sales manager)
- Ndejje University Water Research & Research Center Laboratory (Laboratory Manager)
- Micro Haem Scientifics (Marketing Officer)
- The Ayin Project - USA, (Project Coordinator)
- Baden Wurttemberg Foundation -Germany, (Project Coordinator)
- Jaba Engineers (Sales Representative)
Knowledgedimensions
- Laboratory operations, leadership and management
- Product knowledge (laboratory equipment, supplies, services)
- Market research and analysis
- Customer relationship management
- Industry trends and competitor analysis
- Personnel management and training
- Budgeting and financial management
- Industry trends and advancements
- Problem-solving and analytical thinking
- Attention to detail and quality focus
- Time management and organization
- Adaptability and flexibility
- Customer service and relations
- Pricing and quoting
- Negotiation and closing techniques
- Sales forecasting and pipeline management
- Communication and interpersonal skills
Publicserviceandvolunteerwork
- 2022: Project coordinator "Bridging the digital gender gap" Under the Baden Wurttemberg Project - University of Applied Forest Sciences - Rottenburg (Germany)
- 2019: Laboratory Technologist - Volunteer, Uganda Virus Research Institute.
Sex
Male
Personal Information
- Date of Birth: 09/24/90
- Nationality: Ugandan
References
- Mr. Nsawotebba Andrew, Manager Vaccine Access Initiative, andrewtebba@gmail.com, +256704370056
- Dr. Henry K. Ntale, Dean Faculty of Engineering, Ndejje University Water Research and Development Center, hntale@ndejjeuniversity.ac.ug, +256702746384 / +256776746384
- Prof. Clovice Kankya, Head of Department Biosecurity Ecosystem and Veterinary Public Health, College of Veterinary Medicine Animal resources and Biosecurity, Makerere university Makerere University, clokankya@gmail.com, +256772545999 / +256706845998
Timeline
Marketing Manager
Vaccine Access Initiative
09.2023 - Current
Deputy Laboratory Manager
Micro Haem Laboratories (MHL) /Test And Ly
07.2021 - 09.2023
Marketing Manager
Test and Fly Laboratory (MHL)
11.2020 - 08.2023
Laboratory Manager
Ndejje University Water Research & Development Center (NDU-WRDC)
09.2018 - Current
Sales and Marketing Officer
Microhaem Scientifics (MHS)
04.2017 - 01.2023
Master of Science - Infectious Diseases
Makerere University
04.2001 - 04.2017
Bachelor of Science - Medical Laboratory Technology
Makerere University
04.2001 - 04.2011
No Degree - A'Level
Nsambya Hillside High School
04.2001 - 04.2009
O'Level
Sentah College
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