Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
References
CORE CAPABILITIES
OTHER DUTIES/ROLES HELD
Generic
Susan Nakidde

Susan Nakidde

Kampala

Summary

I am a dynamic professional in the fields of Executive Assisting and Administration and Finance, with an academic background in Business Administration (Finance major). I have over 8 years of technical experience and exposure implementing complex administration strategies, developing work plans, coordinating activities with various stakeholders, managing correspondence, engaging with clients/visitors through various channels and developing and maintaining operational databases. I have proven track record in developing and updating guidelines, policies and procedures, managing budgets, coordinating training events, coordinating outreach programs as well as coordinating, mobilizing and managing donations. I possess demonstrable communication skills both oral and written, high level planning and organizing capability and strong analytical skills. I work collaboratively with immediate team members as well as stakeholders across the organization and external partners. I have a strong ability to multitask and possess strong interpersonal skills and able to thrive in culturally diverse work environments.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Administrator- Pastoral & Submissions Office

Phaneroo Ministries International
01.2015 - 12.2024
  • Key Contributions
  • Contributed to skills development through collaboration with HR to develop curriculum for training in various skills necessary for effective running of the ministry
  • Contributed to successful events including minister’s conferences, pastoral meetings and other gatherings through effective planning and coordination
  • Duties and Responsibilities
  • Provide support to the PMI secretariat by being the liaison with the pastoral office for any key communication/activities
  • Manage and coordinate external pastoral engagement requests and appointment bookings
  • Support in the coordination of hospitality arrangements for pastoral visitors and guests including accommodation, travel and welfare requirements in liaison with the PA to the GO
  • Coordinate with charity and Outreach Services Officer (COS) for any major ministry donations and accountability
  • Coordinate all pastoral correspondences and incoming enquiries
  • Receive office visitors and maintain a record of pastoral appointment bookings
  • Keep and maintain a record of calendar events like birthdays, anniversaries and major events in regards to the pastoral team.
  • Manage the front desk, receive and respond to all incoming ministry phone calls. Visitors and enquiries.
  • Support the submission processes of external ministers and ministries
  • Profile Ministers and ministries in line with the submission requirements
  • Undertake necessary due diligence on submission applications/requests and report to the Head of pastoral &COO
  • Develop and continually update PMI submission guidelines and submit to management for approval
  • Create and maintain the submission database, ensuring regular maintenance.
  • Support in the regular communication with submitted pastors regarding ministry activities
  • Preparation of recommendation letters for external minister/ministries and seek appropriate approval and signing
  • Prepare all requisitions and accountabilities for pastoral engagement and facilitation during ministry events (i.e. pastors’ meetings and facilitation during mobilization activities)
  • Coordination and registration of Ministers and pastors attending fellowship and other ministry events.
  • Support the organizing of pastoral events such as Ministers’ conferences and/or Pastoral meetings.
  • Coordinate the preparation of pastoral handouts to be distributed during Ministers’ conferences. Registration and database management, follow up processes and reporting
  • Coordinate the training unit to support Schools of Ministry and Minister training conferences
  • Input in curriculum development, enrollment and training materials amd literature and submit for guidance and approval by GO through management.
  • Liaise with HR on all training needs and requirements
  • Any other duties as communicated by the COO or Pastoral team
  • Report to the COO through the Head of Administration

Senior Manager

Fortis DebtSolve
01.2013 - 06.2014
  • Duties and Responsibilities
  • Providing guidance to direct reports, typically comprising first-line managers and supervisors
  • Ensuring clarity around priorities and goals for the entire functional area
  • Approving requests for investment to a certain level of authority
  • Managing overall financial budgeting for her function
  • Approving hiring and firing requests within her group
  • Guiding the talent identification and development processes for a group or function
  • Working across functions with peers in other groups to ensure collaboration for shared goals
  • Interacting with senior management for reporting
  • Working with senior management and other peers for strategy development and execution planning
  • Communicating financial and goal results and key performance indicators to direct reports

Internship Training

Uganda National Roads Authority
06.2012 - 08.2012
  • Duties and Responsibilities
  • Reconciliation of payment vouchers
  • Overview of Government projects
  • Computing Property rates
  • Recording and update ledger books
  • Recording and updating of expenditure and revenue totals
  • Preparing Cash Books
  • Preparing statutory reports
  • Board of survey

Intern

Uganda broadcasting corporation
06.2011 - 08.2011
  • Duties and Responsibilities
  • Compiling of vouchers and receipts
  • Participation in community work and sensitization
  • Computing property rates and values from the asset register
  • Preparing financial report
  • Filing source documents and book keeping

Education

Bachelor of Arts - Business Administration

Makerere University Business School
01.2013

Skills

  • Technical Skills: Accounting skills (reconciliation, payroll schedules), record keeping statistical problem solving, strong analytical skills, excellent partner relationship management skills, strong leadership capability, Adept decision making, excellent report writing
  • Soft Skills: Team player, Attention to detail, Results Oriented, Strong Interpersonal skills, Excellent Communication, Fundraising & mobilising
  • Computer Expertise: Highly skilled with Microsoft Windows and Office; Adept at internet-based research
  • Language Expertise: English (fluent), Luganda, Lunyoro

Certification

  • Bridgehead Entrepreneurship Training
  • Starting a small business
  • Identifying a great idea
  • Creating winning teams
  • Basic Accounting for SMEs
  • Presentation and Public Speaking Skills
  • Financial expo at UMA; got exposed on what is needed by a company in order to become the market leaders, market challengers or the followers and how to maintain one’s position in the market.

Languages

English (fluent)
Luganda
Lunyoro

Timeline

Administrator- Pastoral & Submissions Office

Phaneroo Ministries International
01.2015 - 12.2024

Senior Manager

Fortis DebtSolve
01.2013 - 06.2014

Internship Training

Uganda National Roads Authority
06.2012 - 08.2012

Intern

Uganda broadcasting corporation
06.2011 - 08.2011

Bachelor of Arts - Business Administration

Makerere University Business School

References

Ezra, Simiti, Treasury Dealer, ezralubega@gmail.com, +256 752072312, Post Bank Uganda Ltd

CORE CAPABILITIES

  • Strategy design and Implementation: Multi-stakeholder exposure, expertise and experience providing technical advisory on strategy development for expansion of Phaneroo Ministries into new frontiers. She among others advised on strategic directions and strategy shifts in profiling external ministers and ministries as well as charity and outreach services to focus on partnerships key outcomes to grow Phaneroo Ministries International. She also supports the implementation of PMI bereavement and family support policy as a key strategy to give back to the PMI community.
  • Partnership Relationship Management: Demonstrated capability in initiating, growing and delivering successful partnering relationships with key stakeholders. Collaborated with Charity and Outreach Services Officer to provide support in managing ministry donations and accountability to ensure optimal utilization of resources and efficiency.
  • Planning and Organizing: Throughout her career, she has excelled in coordinating, mobilizing, and planning and coordination effective organization of resources, processes and people for effective delivery of key tasks. She coordinated hospitality arrangements for pastoral visitors and guests as well as pastoral events such as Minister’s conference/pastoral meetings.
  • Managing Budgets: She is at the core of managing requisitions and accountability for pastoral engagements and facilitation during ministry events. She maintains a clean database and regularly updates it for accountability.

OTHER DUTIES/ROLES HELD

Investor and Member of African youth investment fund that now offers low interest credit services to low capital youth ventures.
Susan Nakidde