Summary
Overview
Work history
Education
Skills
Languages
Timeline
Hi, I’m

susan Nampala Kirule

Kira,Wakiso District
susan Nampala Kirule

Summary

Inspiring speaker enthusiastic about motivating professionals to pursue ongoing development. Leads sessions and coordinates training activities based on organizational needs. Proven leader ready to make hard decisions and counsel companies to long-term success. Dynamic professional with background in business management and human resources. Accomplished in managing conflict resolutions to maintain employee morale. Aspiring to strengthen staff and organisation performance.

Overview

20
years of professional experience

Work history

Self Employed
Kampala, Kampala

Coach
01.2019 - Current

Job overview

  • Helps clients identify personal interests and life goals.
  • Assists clients in planning strategic career moves and developing leadership skills.
  • Supports clients to finds new employment opportunities .
  • Reviews clients’ resumes and cover letters and provides feedback.
  • Rehearses job interview tactics with clients and offers advice.
  • Guides clients who desire to make a career change.
  • Administers aptitude tests to help determine clients’ interests and talents.
  • Helps clients write resumes and letters to prospective employers.
  • Assists clients with job search skills, making contact with prospective employers and completing job applications.
  • Counsels clients on how to strengthen their weaknesses.


Emteprenuers Financial Centre
Kampala, Kampala District

Head of Human Resources
11.2020 - 10.2022

Job overview

  • Implemented diversity, equity and inclusion initiatives to boost employee engagement and retention.
  • Oversaw recruitment process and onboarded [Number]+ new staff.
  • Managed performance appraisal systems and policies.
  • Planned, organised and managed recruitment and selection processes, consistently meeting budget targets and recruitment goals.
  • Updated HR policies and documentation in line with legislative developments and industry requirements to ensure compliance.
  • Delivered consistent and reliable administration through strategic planning and coordination of HR functions.
  • Provided strategic direction for human resources management team.
  • Maintained precise, detailed staff and company records for thorough reference.
  • Conducted workforce planning and benchmarking to meet company needs.

Total Uganda Limited
Kampala, Kampala District

Business Support Manager
01.2020 - 04.2020

Job overview

· Member of the Management Committee (Senior Management Team)

· Develop and implement the affiliate’s Business Support Strategy.

· Define and implement a structured Customer Experience service for the affiliate.

· Develop and implement a structured approach to new business development for the sustainable growth of the affiliate’s business growth objectives.

· Develop and implement a robust Client Relations management process to support the business units.

· Accountable for all required Business Solutions to support the business entities.

· Accountable for business innovation and to implement required digital solutions for the businesses.

· Drive and implement the Corporate Marketing strategy in liaison with the business unit leaders

Total Uganda

Human Resource and Administration Manager
03.2014 - 12.2019

Job overview

  • Member of the Management Committee (Senior Management Team).
  • Review, update and direct the implementation of Company Policies in line with the organization objectives and legal requirements.
  • Develop and implement the Human Capital agenda in relation with the organization’s objectives
  • Manage the performance management system and recognition programme.
  • Develop and maintain a robust talent management and workforce plan in line with the group guidelines.
  • Manage and promote the welfare, health, safety and wellness.
  • Develop and implement the annual the Plan and budget.
  • Develop and maintain a robust compensation and reward system and process.
  • Conduct and implement employee engagement surveys and actions plans.
  • Develop and implement the learning and development strategy for the organization.
  • Coordinate the Sustainable Development policy and Action Plan of the Company


Education

University of Suffolk
United Kingdom

Master of Business Administration
05.2020

University overview

CIPD
United Kingdome

Certificate in Human Resource Practice from Human Resource
09.2013 - 04.2014

University overview

Makerere University
Kampala, Kampala District

Bachelor of Arts from Social Administion and Sociology
10.1996 - 06.1999

University overview

Skills

  • Performance improvements
  • Talent Management
  • Recruitment
  • CV writing
  • Employment guidance
  • Employability knowledge
  • Employee relations
  • Benefits and compensation
  • Training development
  • Organizational development
  • Contract negotiation
  • File and records management

Languages

English
Fluent

Timeline

Head of Human Resources
Emteprenuers Financial Centre
11.2020 - 10.2022
University of Suffolk
Master of Business Administration
05.2020
Business Support Manager
Total Uganda Limited
01.2020 - 04.2020
Coach
Self Employed
01.2019 - Current
Human Resource and Administration Manager
Total Uganda
03.2014 - 12.2019
CIPD
Certificate in Human Resource Practice from Human Resource
09.2013 - 04.2014
Makerere University
Bachelor of Arts from Social Administion and Sociology
10.1996 - 06.1999
susan Nampala Kirule