Suzie Love Mafokoua Nzosang
Douala,LT
Summary
Proactive and results-oriented sales professional with a proven track record at MessaPress Cameroon, excelling in customer relationship building and lead generation. Skilled in utilizing customer service expertise to enhance customer satisfaction and drive sales growth. Demonstrated ability to maintain a robust client database, ensuring meticulous follow-up and closure of business leads.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Salesperson
MessaPress Cameroon
04.2022 - Current
- Serving Customers at the sales counter.
- Offering face to face advice to customers to the store products.
- Processing returns and refunds as required in lines with company procedures.
- Using stock management system to log,check,locate and move stock both in and out of the store.
- Responsible for daily management of the till in the absence of senior members.
- Ensuring that all areas are clean and adhere to company policies, Health and safety requirement.
- Making sure every items removed from a display column is replaced.
- Identity opportunities
- Produce leads
- Constant follow up on leads generated until the business get closed.
- Maintaining clients database.
Education
BTS-Senior Technician Certificate in Commerce - Business Management
TUD
Douala,Cameroon07-2015
Skills
- Customer service
- Customer care
- Relationship building
- Customer relationship building
Certification
Probatoire/GCE Ordinary Level
Baccalaureate/ GCE Advance Level
BTS-Senior Technician Certificate in Commercial Action
Additional Information
Speak and Write French coherently at 100%
Speak and Write English 40%
Languages
French
Native or Bilingual
English
Native or Bilingual
German
Limited Working
Timeline
Salesperson
MessaPress Cameroon
04.2022 - Current
BTS-Senior Technician Certificate in Commerce - Business Management
TUD
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