SWALLEH SSEKITTO
SECURITY OFFICER
Kampala,102
Summary
Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws.
Overview
5
5
years of professional experience
1
1
Language
Work History
Restaurant Waiter
Hot Pot Restaurant
2021.03 - 2023.10
- Contributed positively to the overall workplace culture through proactive communication, problem-solving, and a commitment to continuous improvement.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Cultivated warm relationships with regular customers.
- Demonstrated knowledge of diverse menu offerings, guiding guests towards optimal meal choices based on preferences or dietary requirements.
- Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Maintained clean and organized dining areas for optimal guest experience.
Security Officer
Quality Super Market
2019.01 - 2020.12
- Checking customers
- Carrying out security weeps
- reviewing security policies
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Monitored CCTV cameras and alarm systems for security breaches
- Worked independently and collaboratively to resolve urgent issues to protect lives and property
- Responded quickly to incidents and assessed active situations for security concerns
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times
- Promoted public awareness and community education programs to educate public on false alarm prevention and compliance
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report
Education
High School Diploma -
St. Kizito Secondary School
Kampala, Uganda 2001.04 -
Skills
Computer skills
undefinedTimeline
Restaurant Waiter
Hot Pot Restaurant
2021.03 - 2023.10
Security Officer
Quality Super Market
2019.01 - 2020.12
High School Diploma -
St. Kizito Secondary School
2001.04 -
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