Teddy Nassejje

I was the owner of Theresa's Broth, located in Namugongo. The business is primarily for selling broth to our customers, such as goat meat, boiled chicken, oxtail and beef shunk

• Self-motivated, with a strong sense of personal responsibility.
• Excellent communication skills, both verbal and written.
• Proven ability to learn quickly and adapt to new situations.
• Skilled at working independently and collaboratively in a team environment.
• Passionate about learning and committed to continual improvement.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Worked well in a team setting, providing support and guidance.

• Maintained a clean and comfortable dining environment for patrons, ensuring an enjoyable experience.
• Collaborated with team members to create a positive work atmosphere, fostering camaraderie among staff.
• Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
• Actively listened customer feedback suggestions implemented improvements response their comments.
• Responded to customer inquiries or concerns, demonstrating excellent problem-solving abilities.
• Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
• Provided support in other areas of the restaurant as needed including bussing tables stocking supplies.
• Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
• Assisted in improving overall restaurant efficiency by effectively communicating with kitchen staff and management.
• Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
• Displayed strong attention to detail when setting tables and presenting dishes, enhancing the overall dining experience for guests.
• Participated in regular training sessions to stay up-to-date on menu offerings, specials, and industry best practices.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.