Tereza Angiro Angoloit
Kampala
Summary
Detail-oriented and self-motivated development practitioner with over 5 years of experience in administrative support, data management, and community engagement. Proven ability to coordinate stakeholders, support program implementation, and collect high-quality data. Experienced in education-related volunteering and passionate about improving learning outcomes and supporting teacher-led initiatives.
Overview
10
10
years of professional experience
9
9
years of post-secondary education
Work history
Remote Administrative Associate
Traction Capital Group
Kampala
2020.06 - 2026.04
- Resolved 50+ inquiries daily while maintaining a 95% customer satisfaction rating. Coordinated meetings, workshops, and stakeholder engagements across teams
- Managed databases and maintained accurate digital records
- Prepared reports, meeting minutes, and program documentation
- Supported logistics for events, trainings, and conferences
- Handled high-volume communication with clients and partners
- Part Time
Administrative Assistant
Inspire Youth for Development
2019.09 - 2020.05
- Timely arranged staff travel and logistics, booked conference venues and accommodation. Supported program implementation and coordinated field activities
- Maintained records, prepared reports, and tracked program data
- Organized meetings and liaised with stakeholders and partners
- Assisted in procurement processes and logistics coordination
Remote Customer Service Representative
Fenix International
2016.01 - 2019.08
- Handled returns, billing questions and product inquires. Collected and recorded customer data to inform service improvements
- Maintained high-quality data records and customer satisfaction (95%+)
- Communicated effectively with diverse clients and resolved issues
Education
Bachelor of Arts - Economics
2010.08 - 2013.11
Website www.kyambogouniversity.com
Uganda Advanced Education Certificate - undefined
2008.02 - 2009.12
Website www.tororogirls'school.com
Uganda Certificate of Education - undefined
2004.02 - 2007.11
Website www.tororogirls'school.com
Skills
- Excellent verbal and written communication
- Data Collection & Management (Excel, Google Forms, KoboToolbox)
- Program Coordination & Stakeholder Engagement
- Report Writing & Documentation
- Communication & Interpersonal Skills
- Records Management & Confidentiality
- Project & Event Coordination
- Digital Tools (Google Workspace, Zoom, Trello)
- Teamwork and collaboration
- Attention to detail and accurate record keeping
- Microsoft Office such as Ms Word, Excel Access and Power point
- Computerized Accounting Packages such as Quick books, Tally and Pastel
- Typing Speed
LANGUAGE SKILLS
Mother tongue(s): ATESO
Other language(s)
ENGLISH: Understanding - Listening C2, Reading C2; Speaking - Spoken Production C2, Spoken interaction C2; Writing C2
LUGANDA: Understanding - Listening C2, Reading C1; Speaking - Spoken Production C1, Spoken interaction C1; Writing B2
SWAHILLI: B2 across all skills
Levels: A1 and A2: Basic user, B1 and B2: Independent user, C1 and C2: Proficient user
Referees
- Amoit Maria, Gorreti, Senior Accountant, mariagorretiamoit64@gmail.com, 0774330186, Cartwright Certified Public Accountants
- Sumaya, Muwonge, Talent Business Associate, sunayamuwonge@gmail.com, 0782149251, Fenix International
- Achom, Sophie, General Manager, sophieachom16@gmail.com, 0782-558483, Sofitel Hotel
VOLUNTEERING
- Plan International, Community Development Facilitator Volunteer, Tororo, 2014-07-15, 2014-12-22, Gave support supervision to the Community Development Facilitator in sponsorship Collected and recorded data on child and community development outcomes, Supported education and sponsorship communication programs, Assisted in monitoring and evaluation of community initiatives
- Youth Projects International, Community Field Officer (Volunteer), 2012, Delivered education sessions on health and life skills to youth, Conducted community data collection and presented findings, Supported program planning and community engagement activities
Disclaimer
I, Angoloit Tereza Angiro, certify that to the best of my knowledge and belief the information above correctly describes my qualifications, my experience and me. Signature………………Angoloit Tereza Angiro……………………..
Timeline
Remote Administrative Associate - Traction Capital Group
2020.06 - 2026.04
Administrative Assistant - Inspire Youth for Development
2019.09 - 2020.05
Remote Customer Service Representative - Fenix International
2016.01 - 2019.08
Kyambogo University - Bachelor of Arts, Economics
2010.08 - 2013.11
Tororo Girls' School - Uganda Advanced Education Certificate,
2008.02 - 2009.12
Tororo Girl’s Secondary School - Uganda Certificate of Education,
2004.02 - 2007.11