Thembo Esreal
Kampala,102
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
15
15
years of professional experience
Work History
Managing Director
Themboe mult action wood and metal works limited
Kampala , UGANDA
03.2022 - Current
- Increased efficiency, effectiveness and profitability by managing team productivity, costs and budgets.
- Used expertise to cultivate relationships with existing clients, develop new client relationships and win business.
- Cultivated deep understanding of market, customer and competitor landscapes to identify growth opportunities.
- Formulated strategic vision to drive mission and goals while stimulating revenue, profitability and growth.
- Fostered strong internal and external networks to achieve business objectives.
- Contributed to professional development of client staff through effective training and mentorship.
- Contributed to profitability through expense control and pricing practices for products and services.
- Conducted independent analysis and assessment to resolve strategic issues.
- Maximized efficiency of operational systems by updating internal frameworks and controls.
Language Consultant
Resettlement Support Center /CWS
Kampala , Uganda
02.2009 - Current
- Delivered real-time, accurate oral translations and interpretations for clients.
- Proofread, edited and revised translated documents.
- Sat in on meetings to provide members with oral translations of conversations and information.
- Identified and resolved conflicts in translation or interpretation of words or concepts.
- Provided appropriate contextual information to increase clients understanding of translations.
- Compiled background information on content and context of translations for intended audience.
- Promoted translation accuracy by referring to reference dictionaries, lexicons or computerized terminology banks.
- Translated software technical manuals to another language and culture.
- Trained other translators or interpreters in specialized field terminologies.
- Used electronic listening system to listen to speakers' statements, determine meanings and prepare translations.
Chairperson Procurement Committee DRDIP PROJECT
Bujubuli secondary school
Kyegegwa , Uganda
06.2022 - 12.2023
- Built long-term relationships with company vendors and suppliers to secure optimal prices.
- Researched and compared vendor and supplier prices to make informed financial decisions.
- Developed procurement budgets to reduce unnecessary expenditures.
- Prepared daily, weekly and monthly procurement reports for supervisor review.
- Implemented stock optimization strategies and minimized product loss.
- Tracked company inventories and recorded item quantities in company databases.
- Performed quality control by inspecting materials and disposing of damaged products.
- Created and calculated purchase orders to follow price quotes and reductions.
- Maintained information database related to products and service availability, supplier capabilities and lead times.
- Evaluated current vendors and sourced out new vendors for bidding requests.
- Collected documentation to assemble new purchase order contract folders.
- Identified dead inventory and created solutions for excess liquidation through creative inventory management solutions.
Livelihood Assistant
Alight/ Griffin wors
Kyegegwa , Uganda
01.2023 - 08.2023
- Served as contact person and source of information to maintain good communication with clients.
- Gathered and sorted data for inclusion in reports and files.
- Executed record filing systems to improve document management and organization.
- Used scheduling software to delegate resources and manage calendars.
- Coordinated repairs for office equipment to keep equipment functional and running.
- Instituted new employee training procedures to reduce onboarding process time length.
- Maintained positive working relationship with fellow staff and management.
- Coordinated support to facilitate general office operations.
- Encouraged and improved cross-department internal communication.
- Reserved and managed meeting room availability.
Community Interpreter
UNHCR/Danish refugee council.
Kampala, Uganda
05.2013 - 10.2018
- Delivered real-time, accurate oral translations and interpretations for clients.
- Interpreted conference calls and other workplace communications in real-time.
- Sat in on meetings to provide members with oral translations of conversations and information.
- Trained other translators or interpreters in specialized field terminologies.
- Traveled with or guided tourists who speak another language to appreciate context and culture of foreign setting.
Education
Certificate in Driving / Driving Permit - Driving And Basic Mechanics
Prestige Driving School
Kampala 12.2022
Diploma in Business Administration And Management - Entrepreneurship
Team University
Kampala 05.2016
Certificate in Community Interpretation - African Languages
Resettlement Support Center /CWS
Kenya 11.2014
Diploma Level III Carpentry And Joinery Trainer - Carpentry And Joinery
COWA Vocational Training Center
Wakiso District. Kamuli/kireka09.2014
Uganda Advanced Certificate of Education( UACE) - Geography, Economics, Divinity /Entrepreneurship
Bwikya Secondary School
Hoima City 02.2012
Skills
- Process Improvements
- Administrative Management
- Focus and Follow-Through
- Cost Reduction
- Customer Service Management
- Staff Development
- Team Leadership
- Quality Assurance
- Originality and Creativity
- Business Leadership
- Employee Motivation
- Decision Making
- Client Relationships
Languages
English
Proficient
C2
Swahili
Proficient
C2
Kinande, kikonjo, Hema, kitooro, luganda,
Proficient
C2
Interest and Hobbies
- Mentor team leader
- Volunteer community paralegal
- Head prefect at primary and secondary school.
- Theater versus oppression
- Playing pool, volleyball.
- Driving
- Learning new things, literature management and news paper reading.
Referees
- Mr. Sean GRIFFIN. CEO and Founder start up. Email : sean@griffinworx.org. TEL. +12023751652.
- Mrs. Karen Nabukonde. Livelihood hood officer. Alight. Org kyaka II field office. Tel. +256783818725.
- Mr. Ismail Asen Amuza. Administrator UNHCR Kyaka field office. Email: asenamuz@unhcr.org.tell.0783519248.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Livelihood Assistant
Alight/ Griffin wors
01.2023 - 08.2023
Chairperson Procurement Committee DRDIP PROJECT
Bujubuli secondary school
06.2022 - 12.2023
Managing Director
Themboe mult action wood and metal works limited
03.2022 - Current
Community Interpreter
UNHCR/Danish refugee council.
05.2013 - 10.2018
Language Consultant
Resettlement Support Center /CWS
02.2009 - Current
Certificate in Driving / Driving Permit - Driving And Basic Mechanics
Prestige Driving School
Diploma in Business Administration And Management - Entrepreneurship
Team University
Certificate in Community Interpretation - African Languages
Resettlement Support Center /CWS
Diploma Level III Carpentry And Joinery Trainer - Carpentry And Joinery
COWA Vocational Training Center
Uganda Advanced Certificate of Education( UACE) - Geography, Economics, Divinity /Entrepreneurship
Bwikya Secondary School
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