Open To Work
Thittayal Satish
Entebbe,113
Work Preference
Summary
Supply chain and logistics operations manager specializing in cost efficiency and vendor invoice reconciliation. Achieved an 86% reduction in outstanding vendor liabilities and generated USD 4.14M in procurement cost savings. Proficient in developing standard operating procedures and leveraging data visualization tools to improve operational performance and compliance.
Overview
1
1
Certification
40
40
years of professional experience
Work History
Supply Chain & Logistics Operations Manager
United Nations
Entebbe
07.2022 - Current
- Managed end-to-end freight forwarding operations for 90 equipment units across 36 client organisations; administered USD 3.41M in commodity and 52 freight purchase orders while tracking delivery milestones, managing vendor performance, and resolving fulfilment issues.
- Vendor Invoice Management & Reconciliation (USD 13.17M): Resolved 416 freight forwarding vendor invoices worth USD 13.17M through structured documentation workflows, systematic follow-up, and cross-functional stakeholder coordination. Reduced open invoice value from USD 1.21M to USD 167,429 — an 86% reduction in outstanding vendor liability within 12 months.
- Cost Efficiency & Commercial Benchmarking: Generated USD 4.14M in procurement cost efficiency by benchmarking contracted logistics arrangements against commercial market rates and optimising vendor utilisation across 1.64 million kg of freight across 3 operational areas.
- Conducted structured reconciliation of 103 vendor invoices for cargo services, identifying billing overcharges and safeguarding organisation from excess payments, achieving measurable cost savings.
- Supply Chain Liquidation — SCOR-P Methodology: Applied SCOR-P supply chain framework to close a major operational liquidation portfolio — redirected 917 containers and 110 vehicles across three logistics streams by October 2025. Managed by stages, tracked delivery milestones, and ensured full stakeholder coordination throughout.
- Power BI KPI Dashboards & Management Reporting: Designed and maintained real-time Power BI dashboards tracking vendor invoice status, freight pipeline progress, purchase order delivery, and logistics KPIs — commended by senior leadership for enabling data-driven decision-making and improving operational visibility.
- SOP Development & Compliance: Developed and refined standard operating procedures for logistics and freight operations; ensured compliance with international freight standards and achieved 100% external audit compliance across all review periods.
- Contributed to annual budget planning and resource allocation submissions by researching, compiling, and presenting data with rigor required for executive and intergovernmental review.
- Regional Service Centre Entebbe, Forward Support & Deployment Hub
Compliance & Quality Assurance Manager — Logistics Operations
United Nations
Entebbe
07.2020 - 06.2022
- Managed compliance and quality assurance across logistics and transport operations for multiple client organisations; ensured accurate data collection, documentation, and reporting during COVID-19 operational period.
- Identified operational process gaps, proposed improvement plans, managed special logistics requirements, and revised standard operating procedures — enhancing efficiency and compliance across logistics section.
- Oversaw transport and movement operations at Regional Service Centre in Entebbe, ensuring timely and compliant delivery of services.
- Vendor Invoice Reconciliation (USD 7.9M): Reconciled logistics and transport vendor invoices across multiple service providers; resolved USD 7.9M in overdue vendor payments through streamlined documentation workflows and structured stakeholder follow-up — significantly reducing outstanding liability and improving vendor confidence.
- Power BI Executive Dashboards: Designed and delivered biweekly Power BI reports for senior regional leadership providing real-time operational performance data — validated logistics metrics for strategic planning and resource allocation decisions.
Regional Logistics & Supply Chain Operations Manager
United Nations
Entebbe
03.2015 - 06.2020
- High-Volume Freight & Distribution: Coordinated movement of approximately 240,000 units of personnel freight and 4,109 metric tons of cargo using shared logistics assets; managed over 4,500 consignments and 3,490 tons of goods for regional distribution.
- Coordinated supply chain and logistics operations for 8 client operations across 10+ countries in Africa, overseeing consolidation, integration, and optimisation of transportation, freight, and warehousing activities.
- Supervised logistics officers and support staff across multiple locations; managed workflows and compliance obligations to meet performance standards across all client operations.
- Audit Compliance & Internal Controls: Maintained accurate financial records, vendor documentation, and internal control systems achieving 100% external audit compliance across the full 5-year period — zero findings across all review cycles.
- Regional Service Centre Entebbe, Transport & Movement Operations Hub
Logistics Planning & Distribution Coordinator
United Nations
Entebbe
03.2012 - 03.2015
- Operational Scale: Coordinated movement of 140,000 units of freight consignments and 2,109 metric tons of cargo; maintained 100% external audit compliance throughout the assignment.
- Planned and coordinated freight distribution across multiple African locations; evaluated cargo movement requirements for concurrent client operations, ensuring compliance with international freight standards to facilitate timely delivery.
- Managed pre-shipment checklists, coordinated carriers, and verified ground handling across distribution points; upheld documentation standards for all inbound and outbound freight to support operational integrity.
- Regional Service Centre Entebbe, Transport & Movement Operations Hub
Logistics Operations & Systems Officer
United Nations
Entebbe
01.2010 - 02.2012
- Established regional logistics operations hub — planned and reviewed freight and movement requests, assessed routes and staging areas, built operational workflows.
- Oversaw logistics management software implementation as regional focal point — rolled out movement planning, personnel tracking, cargo manifest, and billing systems across client operations, ensuring effective adoption.
- Managed transport operations at Entebbe regional service centre, coordinating logistics for efficient service delivery.
Passenger Movement Supervisor
United Nations Mission
N'Djamena
07.2008 - 01.2010
- Personnel Movement Operations: Managed movement processing for UN staff, agencies, NGOs, and non-UN personnel into and out of Chad; coordinated logistics with UN entities and host governments to ensure seamless travel.
- Military & Civilian Transport: Coordinated transportation for 3,000 military personnel, 230 civilian police, and formed military units, ensuring aviation safety and effective equipment handling; developed section-specific standard operating procedures.
- Central African Republic and Chad (MINURCAT)
Manager — Distribution
Mid Day Multi-Media Ltd
10.2006 - 06.2008
- Managed distribution network of 45,000+ copies, achieving 100% of annual sales targets within 9 months.
- Oversaw daily operations for media production and distribution processes.
- Managed team schedules to ensure timely project completion and resource allocation.
- Developed strategies to enhance content quality and audience engagement initiatives.
Passenger Movement Supervisor
United Nations Mission
Khartoum
06.2005 - 09.2006
- Supervised one international and 32 domestic flights weekly; coordinated 7 flights weekly from Khartoum to Darfur, ensuring safe and timely movement of 7,200 peacekeeping personnel and 600 civilian police.
- Achieved 100% compliance in external audits for 2005–2006 by maintaining accurate movement records, manifests, and container inventories across all operations.
- Sudan (UNMIS)
Passenger Movement Supervisor
United Nations Mission
Dili
10.2000 - 05.2005
- Managed weekly operations for two international flights (250 passengers) and ten domestic flights (520 passengers); authenticated and controlled personnel movement forms and cargo manifests to ensure compliance.
- Coordinated logistical planning and troop deployments via air and sea, facilitating personnel movements from Darwin, Australia, in collaboration with the Australian Navy.
- Assisted in UN missions in East Timor, contributing to operational success and mission objectives.
Senior Operations Officer
Times of India Group
03.1996 - 09.2000
- Led team of 8 to elevate company from 5th to 1st in English newspaper circulation in Bangalore, achieving 140% growth in 2 years.
- Managed daily operations to ensure seamless workflow and efficiency.
- Oversaw team performance and provided guidance to enhance productivity.
- Coordinated cross-departmental projects to align with organizational goals.
Lead Customer Service Agent
SMSA FedEx
02.1995 - 02.1996
- Ensured 99% on-time delivery for international shipments across 4 branches, enhancing customer satisfaction.
- Managed daily customer inquiries through phone and email communication.
- Trained new staff on customer service protocols and systems.
- Resolved complex customer issues using problem-solving techniques.
Personnel & Admin Executive
Skypak Couriers Limited
05.1986 - 04.1994
- Handled HR/Admin for Karnataka state; implemented 3PL distribution strategy to enhance operational efficiency; negotiated trade union agreements to maintain compliance and foster positive labor relations.
- Led operational strategy for efficient courier and logistics services.
- Managed daily operations to ensure timely delivery of packages.
- Oversaw staff training and development for improved service quality.
Education
Bachelor of Commerce (B.Com) - Accountancy, Business Administration, Banking, Statistics
Bangalore University
India04-1985
Skills
- Supply chain management
- Demand and supply planning
- Supply chain modeling
- Distribution management
- Inventory coordination
- Purchase order lifecycle
- 3PL and freight forwarding
- Multi-location logistics
- Import/export documentation
- Warehouse coordination
- Last-mile delivery support
- Performance management
- Budget control
- Cost analysis
- Financial controls
- Results reporting
- KPI design and monitoring
- Dashboard design
- Operational performance reporting
- Decision support
- Process optimization
- Dispute resolution
- Overcharge recovery
- Audit management
- Contract management
- SOP development and review
- Internal controls
- Compliance management
- MS Excel (advanced)
- Data visualization
Certification
- Supply Chain Operations Reference Professional (SCOR-P), APICS, 2017
- APICS Supply Chain Analyst, APICS, 2017
- PRINCE2 Practitioner — Project Management, Axelos, 2022
- PRINCE2 Foundation — Project Management, Axelos, 2022
- Power BI — Data Reporting and Visualization, Microsoft / United Nations, 2022
- Fundamentals of Data Analytics, United Nations / UNGSC, 2022
Earlier Career
- Times of India Group, Senior Operations Officer, 03/01/96 – 09/30/00, Led team of 8 — transformed company from 5th to 1st in English newspaper circulation in Bangalore; 140% circulation growth in 2 years.
- SMSA FedEx, Lead Customer Service Agent, 02/01/95 – 02/28/96, Managed international shipments across 4 branches; 99% on-time delivery.
- Mid Day Multi-Media Ltd, Manager — Distribution, 10/01/06 – 06/30/08, Managed distribution network of 45,000+ copies; achieved 100% annual sales targets in 9 months.
- Skypak Couriers Limited, Personnel & Admin Executive, 05/01/86 – 04/30/94, Managed HR/Admin for Karnataka state; implemented 3PL distribution strategy.
Available For Shift Work
True
Core Strengths
- Vendor management at scale
- Cost efficiency delivery
- Overcharge identification
- Audit-ready operations
Languages
- Malayalam
- Tamil
- English, Fluent
- Malayalam, Mother tongue
- Tamil, Working knowledge
References
- Mr. Emmanuel Ngor, Chief, Regional Service Management, United Nations, Operations Support Division, ngor@un.org, +256 757 708 170
- Ms. Cristina Gavazzo Busquiazo, Chief — Operations & Resources, United Nations Support Office (UNSOS), gavazzo@un.org, +1 347 701 3680
- Mr. Prabhu Balachandra, Chief Manager — Results & Marketing, The Times of India Group, prabhubalu@gmail.com
Professional Highlights
25 yrs, USD 13.17M, USD 4.14M, 36, USD 3.41M, 917, 1.64M kg, 416, 100%, KPIs, vendors, cost efficiency
Personal Information
- Willing To Relocate: 1
- Nationality: Indian
Languages
English
Upper Intermediate (B2)
B2
Malayalam
Beginner
A1
Tamil
Beginner
A1
Kannada
Beginner
A1
Affiliations
- Active member of the PTA Welfare, Health, and Safety Committee, supporting student well-being, safety awareness, and school-community engagement.
- Served as a Class Parent Representative, helping strengthen communication between parents, teachers, and school management.
- Supported volunteer activities related to student safety, school trip risk awareness, health, welfare, and well-being initiatives.
- Former Lead Customer Service Agent at FedEx, Jeddah, with experience in customer service, logistics coordination, shipment tracking, and client support. Strong interest in logistics, aviation operations, humanitarian support, digital transformation, teamwork, and process improvement.
Accomplishments
- Recognized for supporting Canadian C-130 air operations and completing 15 operational episodes without major issues.
Contributed to approximately USD 4.1 million in cost efficiency through effective operational coordination.
Supported the movement of 1,640,185 kg of cargo and approximately 637 flying hours across regional missions.
Recognized for improving crew airport clearance time from about 45 minutes to 8 minutes.
Appreciated for contributions to eMOP, e-Cargo, Power BI dashboards, and digital reporting improvements.
Acknowledged for supporting Zambian C-27 operations during the UNISFA fuel crisis.
Recognized for invoice review and reconciliation, helping identify and resolve duplicated charges.
Timeline
Supply Chain & Logistics Operations Manager
United Nations
07.2022 - Current
Compliance & Quality Assurance Manager — Logistics Operations
United Nations
07.2020 - 06.2022
Regional Logistics & Supply Chain Operations Manager
United Nations
03.2015 - 06.2020
Logistics Planning & Distribution Coordinator
United Nations
03.2012 - 03.2015
Logistics Operations & Systems Officer
United Nations
01.2010 - 02.2012
Passenger Movement Supervisor
United Nations Mission
07.2008 - 01.2010
Manager — Distribution
Mid Day Multi-Media Ltd
10.2006 - 06.2008
Passenger Movement Supervisor
United Nations Mission
06.2005 - 09.2006
Passenger Movement Supervisor
United Nations Mission
10.2000 - 05.2005
Senior Operations Officer
Times of India Group
03.1996 - 09.2000
Lead Customer Service Agent
SMSA FedEx
02.1995 - 02.1996
Personnel & Admin Executive
Skypak Couriers Limited
05.1986 - 04.1994
Bachelor of Commerce (B.Com) - Accountancy, Business Administration, Banking, Statistics
Bangalore University