Mark Kimumwe Tonny
Mukono,Seeta
Summary
As a professional, have Mastered the skills and competencies in field of work, always respond proactively to new challenging circumstances, confident and open to learn and show willingness to have new experiences and looking forward to new ways of improving myself, personally and professionally.
Overview
16
16
years of professional experience
Work History
Territory Manager
Quaver Tech Hub/Smart Storage Solutions
Kampala
02.2022 - Current
- Have developed and implemented Sales and Marketing strategies with Hardware shops and Individual clients resulting in a 10% increase market share of the Tank business and materials
- Coordinated and attended trade shows and events resulting in a 15% increase in sales leads/prospects
- Identified market trends and customers needs resulting in the development of new customized products
- Also have identified new business opportunities resulting in 25% increase in new customer acquisitions and revenue growth
- Developed and executed Marketing plans increasing brand awareness by 30%
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
Assistant WASH Officer
Water Mission Uganda
Arua - Rhino Refugee Camp
01.2020 - 01.2022
- Led a team of 36 Hygiene Promoters' and we built safe Water, Sanitation, and Hygiene solutions in refugee Communities to10% coverage, raising awareness, installation, maintenance and operation of new and existing WASH facilities
- Preparation of projects initiation documents-site surveys, work scope and cost estimates
- Paid attention to detail while completing assignments.
- Excellent communication skills, both verbal and written.
Customer Sales Manager
Africell Uganda Ltd
Jinja Area
01.2015 - 12.2019
- Achieved a 25% growth in sales through the development and execution of sales & marketing plans and leveraging closely-cultivated customer relationships
- Implemented comprehensive customer loyalty program to boost customer sales and increase customer retention rate by 15%
- Increased ROI by 28% for marketing campaigns through creation of effective strategies, budget management and testing of tactics across multiple channels in Eastern region of Busoga and Tororo
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Customer Sales Representative
Orange Telecom
Jinja Service Centre
01.2012 - 12.2014
- Increased sales by 15% through comprehensive analysis of industry trends, competitor activities and customer needs
- Developed and executed complex digital marketing campaigns that improved customer engagement by 20%, resulting in a higher conversion rate
- Streamlined customer service operations and improved customer satisfaction by improving process and workflow efficiency by 35%
Research Team Field Supervisor
Synovate Agencies limited
Kampala
01.2009 - 12.2011
- Monitoring project progress, implementing new methodologies, writing reports, presenting research findings, supporting team members, overseeing day-to-day research teams' operation and performance, conducting regular performance evaluation, Scenario planning and foresight studies for Busoga and Buganda areas
- Planned and scheduled field activities according to set timelines and order of operations.
- Evaluated performance and progress, and made proactive adjustments.
Education
MBA - Marketing Management And Research
Makerere University.
Kampala, 10205.2022
Bachelor of Arts - Social Sciences
Kyambogo University
Kampala, 10204.2022
Skills
- Leadership/management
- Digital Marketing
- Sales and Marketing
- Relations building
- Market Research and Analysis
- Soft Skills
- Negotiation
- Decision Making
- Multitasking
- Social media
- Problem solving
Timeline
Territory Manager
Quaver Tech Hub/Smart Storage Solutions
02.2022 - Current
Assistant WASH Officer
Water Mission Uganda
01.2020 - 01.2022
Customer Sales Manager
Africell Uganda Ltd
01.2015 - 12.2019
Customer Sales Representative
Orange Telecom
01.2012 - 12.2014
Research Team Field Supervisor
Synovate Agencies limited
01.2009 - 12.2011
MBA - Marketing Management And Research
Makerere University.
Bachelor of Arts - Social Sciences
Kyambogo University
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