Tracy Namuwonge
Kampala
Summary
Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Receptionist
MOGO SMC Limited
02.2024 - Current
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Manage procurement tasks including purchasing, inventory tracking, and delivering items to branches, while also handling administrative duties such as filing documents, managing office supplies, and serving as receptionist to greet and assist visitors.
Accountant
Modern Tyre & Cable Limited
06.2023 - 10.2023
- I was responsible for maintaining financial records, including bookkeeping, receipts, invoices, vouchers, and daily reports, as well as balancing financial statements and conducting stock counts
- Handled day-to-day accounting processes to drive financial accuracy.
- Maintained accurate records of fixed assets, including acquisition costs, depreciation schedules, and current values for insurance purposes.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Detected and corrected mistakes early on and implemented systems to avoid recurring issues.
Credit Office Intern
Pride Microfinance Ltd
02.2023 - 03.2023
- During my internship, I worked on various tasks including loan appraisal, documentation, client visits, committee presentations, recovery, and ratio analysis
- Additionally, I assisted customers with opening accounts at Pride Microfinance Ltd (MDI) through the customer service center
Education
Diploma - Accounting And Finance
Makerere University Business School
Nakawa, Uganda06-2023
UACE - UACE
St Noah Girls Zzana
Kampala, Uganda11-2020
Skills
- Computer Skills
- Bookkeeping
- Loan Processing
- Financial Statement Analysis
- Teamwork
- Time Management
- Interpersonal Skills
- Communication Skills
- Report Making
- Problem-Solving
Websites
Accomplishments
- Designed a more efficient Excel template to track and manage office personnel calendars and daily meetings.
- Awarded "Employee of the Month" for delivering outstanding administrative support.
Certification
Introduction to Financial Accounting, Wharton Accounting, University of Pennsylvania, 01/01/23
Languages
English
Luganda
References
- Turyasingura Brian, Commercial officer, Pride Microfinance Limited (MDI), +256 787 431 852
- Flavia Waighala, Head of Human Resource, MOGO Loans SMC Ltd, +256 777 163 530
- Douglas Kikonyogo, Marketing Manager, MOGO Loans SMC Ltd, +256 788 837 370
Timeline
Receptionist
MOGO SMC Limited
02.2024 - Current
Accountant
Modern Tyre & Cable Limited
06.2023 - 10.2023
Credit Office Intern
Pride Microfinance Ltd
02.2023 - 03.2023
Introduction to Financial Accounting, Wharton Accounting, University of Pennsylvania, 01/01/23
Diploma - Accounting And Finance
Makerere University Business School
UACE - UACE
St Noah Girls Zzana
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