Tracy Nantume

• Assisted customers by answering questions and suggesting merchandise.
• Received, merchandised and arranged all warehouse items.
• Trained and supervised new associates in distribution department.

• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Used company expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Launched quality assurance practices for each phase of development.

• Completed research, compiled data, updated spreadsheets, and produced timely reports to public institutions as well as the SEMA team.
• Collected data through face to face interviews.
• Formed impactful surveys.
• Attended meetings and presentations to learn project improvements.

Youth counseling.

HIV testing and counseling.

STD Testing and counseling.

TB Testing.

Report writing.